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Ethernet connection issues with old PC

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Decided to download Crome onto my laptop, copied it onto a memory stick and then moved that across onto the old PC - all went well

Upon opening it up on the old PC I got this error message:

Unable to access the network

Google Crome is having trouble accessing the network.
This may be because your firewall or antivirus software wrongly thinks Google Crome is an intruder on your computor and is blocking it from connecting to the internet.
 
Bob Hart said:
Decided to download Crome onto my laptop, copied it onto a memory stick and then moved that across onto the old PC - all went well

Upon opening it up on the old PC I got this error message:

Unable to access the network

Google Crome is having trouble accessing the network.
This may be because your firewall or antivirus software wrongly thinks Google Crome is an intruder on your computor and is blocking it from connecting to the internet.
Click to expand...

Yes, your network connection seems to be "borked". See my above post for a possibility of deleting the network adapter and reinstalling it to see if that helps.
 
Engineer said:
Bob Hart said:
Yes, that's correct.

The TCP/IP that you needed to uninstall and reinstall was version 4, not TCP/IP 6 (which probably isn't even being used on XP right now). I just tried it on the XP PC at work and you're right, you cannot uninstall TCP/IP (which is version 4). You may need to go to the Control Panel and then to Device Manager (System) and delete your Network adapter. Reboot and let the network adapter be reinstalled (which would then reinstall the TCP/IP stack).
Click to expand...


So uninstall the Network adaptor?

Will it auto reinstall then???
Click to expand...
 
OK did that and it did reinstall it OK

Still no internet access though, not even through Google Crome, get the same error as above
 
Engineer said:
Click on START, RUN and type CMD<Enter>. When the box opens, type:

ping www.yahoo.com and post the results if you don't mind.

Thanks
Click to expand...

If it says the host could not be found, but you can still ping an IP address like "8.8.8.8" -then the issue is related to DNS lookup. However, I don't think that's the case. You tried to load a Google page using Google's IP and it failed.

I think there's some kind of security software on the computer that has disabled the Internet connection entirely or is malfunctioning. I've talked to many people with Trend Micro security software that found it had spontaneously enabled an option to block the Internet. Right-clicked the tray icon to enable.

The software is probably completely different now.

Since it's XP, try this:
- search for "winsock xp fix"
- make sure you download "winsockxpfix.exe" and not some other crap they trick you to download
- copy it to the old computer
- run it and let it do its thing
- reboot
 
Engineer said:
Click on START, RUN and type CMD<Enter>. When the box opens, type:

ping www.yahoo.com and post the results if you don't mind.

Thanks
Click to expand...

Done, results as follows:

pinging ds-eu-fp3.wa1.b.yahoo.com [87.248.112.181] with 32 bytes of data:
reply from 87.248.112.181:bytes=32 time=23ms TTL=54
reply from 87.248.112.181:bytes=32 time=34ms TTL=54
reply from 87.248.112.181:bytes=32 time=22ms TTL=54
reply from 87.248.112.181:bytes=32 time=22ms TTL=54

Ping statistics for 87.248.112.181:
Packets: sent = 4, received = 4, lost = 0(0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 34ms, Average = 25ms


So what does this mean????? I'm thinking it means that my old PC has just communicated with Yahoo via an internet link - but somehow I still cant get on the internet LOL

Thanks for all your help
 
Last edited:
Bob Hart said:
Done, results as follows:

pinging ds-eu-fp3.wa1.b.yahoo.com [87.248.112.181] with 32 bytes of data:
reply from 87.248.112.181:bytes=32 time=23ms TTL=54
reply from 87.248.112.181:bytes=32 time=34ms TTL=54
reply from 87.248.112.181:bytes=32 time=22ms TTL=54
reply from 87.248.112.181:bytes=32 time=22ms TTL=54

Ping statistics for 87.248.112.181:
Packets: sent = 4, received = 4, lost = 0(0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 34ms, Average = 25ms


So what does this mean????? I'm thinking it means that my old PC has just communicated with Yahoo via an internet link - but somehow I still cant get on the internet LOL

Thanks for all your help
Click to expand...

That's sort of what it did. The DNS lookup worked and the ping worked but I don't think that ping works on the same port as HTTP. However, seems that HTTP (possibly port 80) is being blocked or as suggested above, you need to run the Winsock Fix.

Also, have you run Malwarebytes (or some other good virus/malware detector) to see if the system has been hijacked?

Also, you might check in Control Panel and see if the firewall is turned off. If it's on, turn it off and see if it runs from there?

Did you check for a Proxy connection in Internet Explorer (see above posts for details)?

Just for giggles:

https://www.google.com/

Code: 
https://www.google.com/
(in case it strips the h t t p s.). Type in the link including the https: and see if it goes.

By the way, when you installed Chrome, do you happen to know if it pulled its' settings from Internet Explorer (i.e. did it ask you if you wanted to import setting from IE)? I'm just making sure that it didn't pull some Proxy setting from IE (I don't know if it does that or not but just to eliminate it).
 
Last edited:
Thanksfor al your help guys, think the issue (whatever it is) is beyond my skills to repair. Will donate the PC to a local charity who may be able to make some use of some of the bits.
 
Bob Hart said:
Thanksfor al your help guys, think the issue (whatever it is) is beyond my skills to repair. Will donate the PC to a local charity who may be able to make some use of some of the bits.
Click to expand...

Did you try winsockxpfix? This is exactly the kind of issue it helps with.
 
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