E-WHINING can pay off. Try it!

[Gozu]

http://www.resellerratings.com/seller_info.pl?seller_id=1991

scroll down until you see my nickname (Gozu) and read...

 

[Legendary]

Linkified

 

[T2T III]

Hmmm... I've been E-Slamming instead of E-Whining. Maybe, I should switch over to E-Whining instead.

 

[tcsenter]

Wow, I'd be embarrassed as hell to get on some rant-board, admit I received the wrong part because I ordered the wrong part, then tried to blame it on the reseller and demanded that they change their policy just for me, because I'm too dumb or careless to place an order correctly.

Some people have no shame, I guess.

Though, I give you credit for admitting the mistake was yours, even if you did try to blame it on their shopping cart. Most gripers would have just said it was Google Gear's fault.

I wonder how much it costs Google Gear to pay someone to respond to hundreds of complaints, 99% of which are bogus?

 

[pulse8]

So you ordered the wrong part and expect them them to pay for you to ship it back to them as well as shipping for the correct part?

At what point should the store wipe your ass because you made a mistake?

 

[Sluggo]

Maybe next time, they will send someone over to hold your hand while you order things from them, to prevent such uhhhhhh mishaps in the future.

 

[brtspears2]

You screwed up, they are more than willing to help you out.... whats the problem?

If you are blowing away $300 on parts like that without checking out what you are buying ... I'd hate to meet your credit card bills and your impulse purchases.

 

[Skyclad1uhm1]

Originally posted by: pulse8
So you ordered the wrong part and expect them them to pay for you to ship it back to them as well as shipping for the correct part?

At what point should the store wipe your ass because you made a mistake?

Want to hire him as your technician?

 

[bmacd]

looks good to me

-=bmacd=-

 

[compuwiz1]

Gozu, you are one of the mindless idiots, who make doing business here in the USA, less than a joyful experience. They should, and CAN sue you. I show people like you door, about 3 times daily.

There are plenty of people to deal with on this earth. If you get indignant with me, act like I owe you something, try and steal from me (ie, trying to buy for less than I paid for it, you will suddenly become someone else's customer!)

 

[Nemesis77]

Hey, you pay for stupidity! If YOU make a mistake, then it's YOU who should pay, not them!

Caveat Emptor. If you don't know what that means, go find out.

 

[Amused]

Originally posted by: pulse8
So you ordered the wrong part and expect them them to pay for you to ship it back to them as well as shipping for the correct part?

At what point should the store wipe your ass because you made a mistake?

I was going to make a unique reply, but why bother? This sums up my thoughts nicely.

I'd like to add, that is is YOU, GOZO, that makes retailers have these damn policies in place. You want Googlegear to pay for YOUR mistake... Well, guess what? Googlegear isn't going to pay. The rest of us are through increased prices.

I hope the 40 or so dollars you saved was worth your self esteem and AT reputation.

 

[SagaLore]

Originally posted by: Gozu
http://www.resellerratings.com/seller_info.pl?seller_id=1991

scroll down until you see my nickname (Gozu) and read...

So in other words... you screwed up, they followed policy, and you embarass them to the point they cave in and owe you something. Yep, sounds like a spoiled child...

 

[SagaLore]

Originally posted by: compuwiz1
Gozu, you are one of the mindless idiots, who make doing business here in the USA, less than a joyful experience. They should, and CAN sue you. I show people like you door, about 3 times daily.

There are plenty of people to deal with on this earth. If you get indignant with me, act like I owe you something, try and steal from me (ie, trying to buy for less than I paid for it, you will suddenly become someone else's customer!)

I think the day that stores came up with the slogan "the customer is always right" is the day that the customers decided the store owed them something.

I make ordering mistakes all the time but I take responsibility for my action, and don't try and rip off the store. Often they are more than willing to work something out, I still get stuck with a minor expense even then (i.e. shipping it back), but that's okay because that's LIFE.

 

[AU Tiger]

You should be very thankful to Googlegear for making this exception for you. I agree with their response. The order confirmation page is there for a reason.

 

[Draknor]

Originally posted by: tcsenter
Wow, I'd be embarrassed as hell to get on some rant-board, admit I received the wrong part because I ordered the wrong part, then tried to blame it on the reseller and demanded that they change their policy just for me, because I'm too dumb or careless to place an order correctly.
...
Though, I give you credit for admitting the mistake was yours, even if you did try to blame it on their shopping cart. Most gripers would have just said it was Google Gear's fault.

Agreed. We all make mistakes - if you screw up, you pay the price. Then maybe you'll learn from your mistake. People who order online need to be sure that what they are ordering is EXACTLY what they want - if the item is misrepresented, then it's the company's fault. If you order the wrong item or it's not really what you wanted, that's your fault.

 

[stev0]

googlegear is just trouble all together... don't waste your time

 

[richardycc]

random brag:

I still believe I was the one single handedly caused directwave to go out of business due to the way they treated me.

rich

 

[Murphyrulez]

Originally posted by: richardycc
random brag:

I still believe I was the one single handedly caused directwave to go out of business due to the way they treated me.

rich

And.... Details???

 

[SuperSix]

Yep, You're moron, Gozu...

More like.. E-whining-like-a-bitch-because-I-didn't-get-my-way..


:|

Originally posted by: SagaLore

Originally posted by: compuwiz1
Gozu, you are one of the mindless idiots, who make doing business here in the USA, less than a joyful experience. They should, and CAN sue you. I show people like you door, about 3 times daily.

There are plenty of people to deal with on this earth. If you get indignant with me, act like I owe you something, try and steal from me (ie, trying to buy for less than I paid for it, you will suddenly become someone else's customer!)

I think the day that stores came up with the slogan "the customer is always right" is the day that the customers decided the store owed them something.

I make ordering mistakes all the time but I take responsibility for my action, and don't try and rip off the store. Often they are more than willing to work something out, I still get stuck with a minor expense even then (i.e. shipping it back), but that's okay because that's LIFE.

AMEN!!!!

 

[Gozu]

oh, what a nasty surprise. I should have expected it.

the dominating point of view seems to be:
You made a mistake, you should assume it and pay for it.

How beautiful, how simple and pure.
You, of course, automatically assumed the worse about me and my personality and associated me with all the mind-challenged egocentrical jerks that spend their life thinking that someone else is always responsible for their problems and expect everyone to behave according to their needs.

Now, let us analyze this whole issue point by point my dear friends.

This is the first time I have actually done anything like this. Believe it or not, I do not care. You'll have to trust that I do not prioritize the opinions of a few strangers in one of the fora I frequent over my word.

Second. I am a customer and they are a big store. Don't demonize me, I am not ruining them.

Third. The vast majority of stores have lax policies concerning returns. They don't do it to because it makes them feel warm and fuzzy inside. They do it because when you know you can return something, you buy a lot more than you would if you knew your purchase was definitive. In the long run, it's extremely profitable to the stores.

fourth. I never accused them of sending me the wrong part. Do you realize how easy it would have been to just tell them the computer was wrong? Anyone who works in retail should know that this is common practice and that people DO get away with it. No, I stuck to the truth. The only reason I said their listing was a bit misleading was so you would realize I'm not a total moron. I was just trying to explain why I made that mistake.

Fifth. All I wanted was an exchange, I was willing to pay the difference AND the shipping back. Why I listed it in my list of complaints? Because it would be part of my expenses. That's all.

sixth. The price for the processor I bought RAISED IN PRICE since I bought it. They are not losing money, they are MAKING it. If it had gone DOWN instead, I would have had no problems paying that difference as well.

seventh. Even though I have no obligation to do so. I still bought the correct processor from them before returning anything. And I did it because I felt I owed them for the returned product. I am a faithful customer and I stick to my word, and for that, I expect a good treatment from the shops I buy from. Mst of you conveniently 'overlooked' this.

eigth: If you have read all the points I have just made, you have probably realized that I am not urging you to steal anyone's hard earned money. I was just trying to show you that you shouldn't just "sit on it" while audacious and arrogant people get away with much worse than I did. So the nice guys are sent to hell, and the obnoxious pricks get the prize? Sorry, I won't have it. i have been a nice guy for too long and this was over my limit.

And how dare you judge me you self-righteous bastard? F*CK YOU! I bet you don't say anything when your mom returns something she used to Linens'n'things. Nothing pisses me off more than hypocrisy.
To the ones that didn't curse me and my descendance down to the 77th generation: thanks.

 

[SagaLore]

Nast surprise? You expected a pat on the back? The dominating point of view is not "you made a mistake, you should assume it and pay for it", although that is good advice, the dominating viewpoint is "you made a mistake, you whined and got googlegear to pay for it, but why are you gloating?"

I for one did not judge your character, did not call you any names, did not make any accusations or assumptions. I did not stereotype you, I simply made a reply based on the thread as a whole. I made a reply based on the facts, the data I had at hand. I did nothing more than express my thoughts at hand. I did NOT attack you, did not proceed to offend you, did not point any fingers at you.

In response to your recent outburst:

1. Okay, this is your first time. Now when I murder someone, is it any different than if I murder several people? Okay bad analogy, but valid point.

2. You are a customer, and they are a big store. Walmart is a big store. If I want a candy bar, and I shoplift it - they, they aren't getting hurt. It's not like anybody else does it.

3. What does store policy have to do with your scenario, other than you didn't read it? If you don't like the store policy, if it's too much for you, then don't buy there! They didn't ask you to buy from them!

4. Was a bit misleading? They explained that before you add the item to your shopping cart, you get the description of the product so you don't make a mistake. You admit that you made a mistake to them. So then the conclusion is... it doesn't matter that you made the mistake? One online storefront could be hard to understand to one person and to another it makes perfect sense.

5. If you were willing to pay the difference and shipping, and it was no big deal, you wouldn't have "E-Whined" about it. Now you're admitting you intentionally were dishonest.

6. Do you know how many online stores works? I do, because I use to work for one! (part of a real store) They are NOT making more money when the price of the part rises. Most of the time, when somebody orders a part, they in turn order it from their wholesaler. Sometimes the wholesaler can send it directly to the customer via the storefront's name. Stores don't keep 500 million parts in stock. Or, if they have the item, and the price rises, then they order another part to take it's place in stock - so either way they didn't make any more than the percentage profit already set on the part.

7. Now you feel like you owed them for the product? So your E-Whining was indeed false? Your a faithful customer, and because of one instance you felt like trash talking them online, for all the world to see? You get good treatment if you're a good customer. Whether or not you buy stuff from somebody if you're a pain in the butt then you will be treated as one.

8. Now your telling us that because somebody else is jumping off a bridge, we should too, because it's not fair. You are completely contradicting the type of character portrayal you want to fashion for us, I don't know if you want to be Mr. Nice Guy who does bad stuff or Mr. Bad Stuff who wants to be a nice guy. Basically you're explaining that you want to be bad or good depending if it suits you at the time.

Judge you? Yea others judged you. I tried to make a humurous comment accompanied by a winking smile, was just kidding, I don't know if that is what you're refering to. But now I'm not kidding. You are a spoiled child.

I never had to say anything to my mom because she never did something stupid like that. However, before my wife and I were married, she bought some window blinds, replaced the broken one, and was going to put the bad one back into the box and return it at the store for a refund. Guess what, I said NO! YOU WILL NOT DO THAT! THAT'S THE SAME AS STEALING! She was mad, but couldn't return them because I wouldn't let her. Now many year's later, she sees that is wrong, because I forced her to look at the big picture. Who cares if it's a big company with lots of money - everytime sometimes cheats the system, prices raise, and the employees and customers are hurt by it, not the owners/managers.

If nothing pisses you off more than hypocrisy then you must be a pretty pissed off guy because you are definitely a hypocrite. You come in here advising everyone else how embarassing a company helps you get your way, and you expected a good response from everyone? I mean come on, ATOT might be lonely virgin nerds with a kitten-kill count of a billion, but we still have ethical standards.

 

[Gozu]

you do understand that if you do what you just did (ie: answer each point negatively) you lose all credibility, don't you? don't say no. just think about it for a few minutes.

I could go all over your answer and do the exact same thing, but you know what? it's a dialogue between deaf people. and a waste of time. I have seen it done sooooo many times and the result was always a waste of bandwidth ending with both contestants sticking to their initial positions.

a couple things though: I didn't post this to gloat. I did it to show other people what courses of action get you somewhere, and which ones don't. Don't forget I called googlegear several times to try and work it out with them. and they hung up on me. Funny thing I was being very nice and they hung up while I was simply asking them if I had to ship back the package in a special way. And you might wanna work on your analogies. they aren't just bad, they are totally absurd. I mean seriously...work on them.

PS: don't think you "defeated me" or "enlightened me" with your post. If you want to discuss this whole thing further, I'd be glad to chat with you on IRC. I'm on efnet and my nick is gozu. friendly argumentative chat that is. If you just want to insult me, don't bother.

 

[brtspears2]

So you want the store to pay you the difference on something that went up in price? Should we all toss you a cookie?

Wait..if Wal-Mart has a sale on washing powder, and you bought the one without bleach, but you wanted the one with bleach, you go exchange it, but you'd like wal-mart to pay you the difference too?

Prices are whatever the store sets it, basically, you cant get back more than you pay. If the P4 you want is $5 more than what you want to pay, and you want to pay the difference, do so, dont make a big fuss. But you WANT them to pay for the difference, since your processor went up in price.

Lets go though the points.....

This country was built in opinions, get use to it.

They googlegear will probally help you, but you already "demonized" them on resellerratings. Solve problem, then rant if things dont work out. Either you we're speeding to a fire that no one sees, or they really screwed up. No I don't know.

Googlegear is a big store, they do good business, but when customers want to abuse their friendly and sometimes over-generous policies, then they'll soon change their policies. You'll be mad, everyone will be mad.

Ok, fine I might have misread your original post. Sorry. But in the end, you bought the wrong part. Usually, that means restock.

Exchange, you ship back and pay for the difference, sounds fair.

Googlegear isn't making money when they have to re-inventory your processor. Since you say the price goes up, you expect them to compensate you for this. Umm, no, face it, you are lucky they were willing to wave the 15% restock fee, which is fairly standard in smaller stores to help their bottom end. You paid x dollars for the processor, you get credit/cash back for x dollars. You dont get x+4 dollars or something. Then googlegear loses $4 because they decided to be a nice guy. You buy new procesor for y dollars, so x - y = final price you should pay or be refunded to you. You pay shipping back, how much harder is that?

You bought correct processor before returning the old one? I thought you wanted to "exchange"?

Eight. Prepare to eat your own dog food. Make a mistake, learn from it, move on. You didnt steal, googlegear didnt steal from you. No harm, no foul right? THey sold you the processor you requested, and you decided it was the wrong part. They go out of their way to keep a happy customer, its good business policy.

So now you are accusing me of MY MOM of returning used things to a store? I'll bet you $115* miillion dollars that you are full of it.

Because of your last remark, you have made all my decedence and the future 78th generations in my heritage groan.



<-- longest post ever

In conclusion:

Guy buys processor. Guy realizes he gets wrong processor. Googlegear wants to help guy out. Guy feels he is entitled to more than he paid for in the start. Guy rants and shoots before asking questions. Guy offends my mom. I hope guy gets what he wants, but as a good business practice, googlegear wont sell to guy anymore. Next time, just watch what you are buying.

 

[Sepen]

Gozu,

You know you can't win, right? Why even bother? I read what you did and your follow up, and your responses here. Makes sense to me.
Like I said, don't even bother because it just isn't worth it, trying to explain and rationalize your point. Cheers

Originally posted by: Gozu
you do understand that if you do what you just did (ie: answer each point negatively) you lose all credibility, don't you? don't say no. just think about it for a few minutes.

I could go all over your answer and do the exact same thing, but you know what? it's a dialogue between deaf people. and a waste of time. I have seen it done sooooo many times and the result was always a waste of bandwidth ending with both contestants sticking to their initial positions.

a couple things though: I didn't post this to gloat. I did it to show other people what courses of action get you somewhere, and which ones don't. Don't forget I called googlegear several times to try and work it out with them. and they hung up on me. Funny thing I was being very nice and they hung up while I was simply asking them if I had to ship back the package in a special way. And you might wanna work on your analogies. they aren't just bad, they are totally absurd. I mean seriously...work on them.

PS: don't think you "defeated me" or "enlightened me" with your post. If you want to discuss this whole thing further, I'd be glad to chat with you on IRC. I'm on efnet and my nick is gozu. friendly argumentative chat that is. If you just want to insult me, don't bother.