Does anyone still get the AMD 7xxx bug where your monitor doesn't wake up from sleep?

[BlueWeasel]

As I've installed the last few Catalyst 13.11 Beta drivers, the problem seems to have reappeared. Link state management has been disabled the entire time, but I've had to reboot several times in the last few days because of no display.

 

[Bubbleawsome]

I'm still able to cad myself out of the black screen. :/

 

[BlueWeasel]

I'm still able to cad myself out of the black screen. :/

I've tried both C-A-D and the lock hotkey, but neither seem to work.

 

[Xed]

Are your cards overclocked? I've read a number of threads where that was the culprit. People are setting a 2d and 3d profile in afterburner to fix it.

 

[bwat47]

I'm happy to see that this annoying little bug has happened exactly zero times with my 290X with latest driver. I would've been pretty pissed if it was still happening.

It happens to me sometimes with my 280x with latest catalyst 13.11. doesn't happen often (I've only seen it happen a few times), but its annoying when it does. power-cycling my monitor doesn't seem to help either, nor does ctrl alt del. But if I just tap the power button on my tower windows does a proper shutdown, so I know windows itself isn't frozen. I have sleep/hibernate totally disabled in windows 8 already, but haven't tried disabling the display sleep yet.

Are your cards overclocked? I've read a number of threads where that was the culprit. People are setting a 2d and 3d profile in afterburner to fix it.

I haven't overclocked it, but its got a factory overclock. I already updated the card's vbios to fix a separate issue caused by the cards OC (flickering when changing 2d clocks)

 

[bwat47]

Ok so the Mobo vendor is now asking me to do this:


Use onboard video first after updating the bios, from there determine the bios onyour videocard. If it uses the UEFI bios then you can set the PCI ROM Priority to EFI, if it does not uses the UEFI bios then change it to Legacy prior to inserting the card.

How can I tell if my card is UEFI bios? This is my card: http://www.asus.com/Graphics_Cards/HD7970DC23GD5/#support

I have a sapphire 280x that says it supports UEFI, and a biostar z68 mb that already has a UEFI bios (and fully updated). I also have windows 8.1 installed in UEFI mode.

 

[BlueWeasel]

With the new WHQL 13.12 driver recently released, the problem has now returned on my 7950. The card isn't overclocked.

 

[coffeejunkee]

I'm using a Sapphire 7790 and I had this problem with some drivers between the launch driver and the 13.9 version I'm using now.

When I did have the problem, switching the monitor to the other dvi output on the card made it wake up properly again. Annoying, but not as annoying as having to reboot.

 

[Tohtori]

Open device manager and make sure there isn't any obsolete GPUs in display adapters tab.
If there are, remove them, reboot and try sleep.

 

[SiliconWars]

I got this recently with the latest driver, was wondering what it was all about. It's pretty weird, my second monitor becomes my main monitor and my main won't wake up.

I was using 13.1 with no problems before then.

Just to add, they are both the exact same monitor (I was using 3 in eyefinity but only two now) and both DVI.

 

[richiegore]

I sold my 7970 because of this bug, was thinking of getting dual 290s but if it's back I might reconsider. Usually disconnecting the dvi cable did the trick and got the monitor to come back on but a few times it didn't and I lost some work I was doing....

 

[darkstrike]

With the new WHQL 13.12 driver recently released, the problem has now returned on my 7950. The card isn't overclocked.

Same issue here. I've been having it for months with different Catalyst driver versions with my HD7850. It seemed (mostly) gone with the last driver update, but with 13.12, it's back and worse (I used to be able to Ctrl-Alt-Del out of it, but now I have to hard restart...)

Does the Link State fix still work at all BlueWeasel...? I didn't know about that one and just disabled it now...hoping it will help.

For the record, I'm running a HD7850 on an LCD with a VGA plug and using a DVI adapter to my card. It's ridiculous that AMD has let this bug persist this long...

EDIT: I made a forum topic on the AMD Support forums...the more of that post there and complain, the better (here's hoping...). I still can't believe this issue still exists after so long: http://forums.amd.com/game/messageview.cfm?catid=454&threadid=170574&enterthread=y

 

[richiegore]

I sent email after email to tech support with pictures of the problem and every detail I could give them, they should have paid me for what I did! I cant believe its not fixed.... I'm torn now as I really want to get 2x290s because mantle and true audio sound great but basic reliability just has to be there as i use my pc for work too... Very disappointing....

 

[richiegore]

Has anyone with a Hawaii based card had the problem?

 

[SiliconWars]

Just set up a screensaver, that's the easy "fix".

 

[richiegore]

Yea, but that wont save any electricity, a 27" uses quite a bit!

 

[BlueWeasel]

Does the Link State fix still work at all BlueWeasel...? I didn't know about that one and just disabled it now...hoping it will help.

Disabling link state seemed to help, but it doesn't eliminate the problem entirely with the 13.12 drivers. I've actually changed it back to max and will report back with my findings.

I'd be fine with it if I could C+A+D or locking/unlocking the system to work, but that never has. I always have to do a hard reset.

 

[darkstrike]

Agreed - I changed the Link state to off and it seemed to help a bit, but after a day or two, it was back to (usually) locking to the point I have to do a hard restart....very frustrating.

I have sleep turned off for now, but that relies on me constantly remembering to turn off my monitor every time I have to get up from my machine...

 

[richiegore]

Physically plug in and out the dvi cable into the card, that worked 99% of the time for me. The one or two times it didn't work I think it may have been a different crash from my CPU overclock, it stopped after I added an extra 10 millivolts... Gpu was always at stock by the way. Its annoying and quite tricky fumbling around at the back of your PC though....

 

[darkstrike]

Hi Richie, thanks for the suggestion - my monitor is VGA into the card through a DVI adapter...I've actually tried unplugging and plugging it back in and it doesn't help for me, I still have to hard reset

I have no overclocking of any type on my machine, all stock speeds for everything (well, excepting AMD's own 'Overdrive' feature in the Catalyst Control Panel.)

 

[richiegore]

That's annoying, maybe try getting a dvi/hdmi cable if your monitor supports it. I think there is something to do with dvi/hdmi digital copyright protection whereby plugging it out and in makes it redo the copyright protection "handshake" bringing it back to life... VGA has no protection I think so maybe that's why it doesn't work for you.... Just a guess though!

 

[darkstrike]

Unfortunately it's an older monitor and I don't have the funds to upgrade at the moment, so I'm stick with the bug for now...thanks anyway though!

 

[richiegore]

Oh well! It could be worse a worse bug I suppose. One last suggestion is to make sure to remove the DVI adaptor from the gpu, as opposed to unplugging the vga cable from the DVI adaptor or the monitor... maybe that's what you did do but just in case you only unplugged the vga cable I thought I'd suggest it... Other than that the best solution I found was to disable monitor sleep under power settings and just switch it off when you walk away. At least it saves some power... You can always use a blank screen saver as well as SiliconWars suggested... Far from ideal but until AMD get their act act together its the only thing we can do... I wish they would acknowledge the problem so at least we could check the driver release notes to see when its gone and we can safely use the monitor sleep function again!

 

[raildogg]

I used to have this issue but now it's much better. I haven't had this issue in a while. It seems to happen only about twice a month or so.

What I did was, go to Windows search bar, type "Edit power" and then click on the edit power plan. After that, where it asks you when to turn off the display, choose "Never."

This hasn't completely solved the problem but the regularity of the problem occurring has been reduced.

Some else may have a better solution.

 

[hdfxst]

the last driver that worked for me was the 12.10.in the power options i set the computer to never sleep and the monitor to sleep in 10 minutes,the monitor wakes every time.right now i'm on the 13.11 beta 6