Does anyone still get the AMD 7xxx bug where your monitor doesn't wake up from sleep?

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bononos

Diamond Member
Aug 21, 2011
3,928
186
106
13.4 (possibly 13.1) fixed the issue for me. I did not have to make any modifications to the power savings settings.
A workaround (since the keyboard/mouse works) is to use the windows and arrow keys while the monitor is blank to lock or switch user. Then the monitor should come back.
 

chimaxi83

Diamond Member
May 18, 2003
5,457
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I'm happy to see that this annoying little bug has happened exactly zero times with my 290X with latest driver. I would've been pretty pissed if it was still happening.
 

looops

Junior Member
Oct 28, 2013
9
0
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I am/was having this issue.

I have a z68,2500k,7870xt (7930). I never had the issue until BF4 beta came out and I updated the drivers. Then no matter what I did it would not wake up. I would hear Windows load but no screen.

I use 2 screens, dvi/hdmi. I did plug in my monitor to the mobo and used the integrated stuff. I noticed that my system did not see the GPU at all. The only way to get it to work was to unplug the whole thing from the wall for about 10 sec. Then it would post...work till it slept or I had it off for more than 1 hour.

I re-installed Win 7, updated all drivers and bios. Then it happened a lot less. Now I just dont let the thing sleep. Seems to do the trick. I will be also looking at testing some of the stuff posted here. I miss letting my computer sleep.
 

MBrown

Diamond Member
Jul 5, 2001
5,726
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I still have this problem but I just put a screen saver on and disable the monitor shut off to get around it.
 

BlueWeasel

Lifer
Jun 2, 2000
15,944
475
126
Changing the PCI-E link management to OFF under advanced power settings seems to have fixed the problem for me. The monitor has awoken from sleep 6 or 7 times in a row without having to reboot.
 

Dankk

Diamond Member
Jul 7, 2008
5,558
25
91
Changing the PCI-E link management to OFF under advanced power settings seems to have fixed the problem for me. The monitor has awoken from sleep 6 or 7 times in a row without having to reboot.

How's it been the past couple days? Still good?
 

IEC

Elite Member
Super Moderator
Jun 10, 2004
14,595
6,067
136
lol where are those guys claiming to never have a driver issue in all their years of buying cards?

I've been running 3D cards since the Voodoo Banshee. I don't recall any major driver issues with either AMD or nVidia (lucky?)
 

canadiantrex

Member
Apr 19, 2013
52
0
66
Yes, but only on my panel that has to run through a DVI-DP adapter. I've been blaming the adapter.

I get this bug occasionally on Win 8, also on the only monitor run through an adapter. Pressing CTRL + ALT + DELETE for some reason will bring the video signal back and display that annoying blue screen on Win 8 asking what I want to do.
 

spat55

Senior member
Jul 2, 2013
539
5
76
I'm not sure wherever it is my monitor or my cards that do it but if I turn my monitor off then on again it fixes it. I always thought it was my monitor though.
 

bigwh00p

Junior Member
Jan 2, 2008
1
0
0
I'm on a HIS 7950 and I'm getting this issue as well. Turning the monitor on/off doesn't fix it for me but if I unplug the monitor and then plug it in again it comes back on. After reading through these posts, I'm going to try setting the display to not sleep and see if that works. Otherwise I may scrap AMD and go to the green side ...
 

Attic

Diamond Member
Jan 9, 2010
4,282
2
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Glad I found this thread.

I have the same issue on latest official drivers from AMD. Monitor won't kick in after sleep. Sometimes it will after a minute or more but i'm still experimenting. Obviously something wrong.

If I manually put the system to sleep and then wake it up, everything is fine. If the system sleeps after a pre defined time of 30 minutes then I have the issue.

Unplugging and re plugging in the HDMI cable fixes it when the monitor won't come back. I'll try the power setting solution with pci-e link state to OFF.
 

flynnsk

Member
Sep 24, 2005
98
0
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Glad I found this thread.

I have the same issue on latest official drivers from AMD. Monitor won't kick in after sleep. Sometimes it will after a minute or more but i'm still experimenting. Obviously something wrong.

If I manually put the system to sleep and then wake it up, everything is fine. If the system sleeps after a pre defined time of 30 minutes then I have the issue.

Unplugging and re plugging in the HDMI cable fixes it when the monitor won't come back. I'll try the power setting solution with pci-e link state to OFF.

Alos if you use Remote Desktop and connect to the affected desktop, the monitors "wake".. simply close the terminal session.. viola
 

VulgarDisplay

Diamond Member
Apr 3, 2009
6,188
2
76
Turn the monitor off and then back on. That's how I fix it. I haven't seen this issue once with my Asus monitor. It happened all the time on my samsung monitor I just replaced.
 

looops

Junior Member
Oct 28, 2013
9
0
0
My problem has resurfaced. Hibernation now fails totally. I talked with the PSU and MOBO vendors. The Mobo is a z68 and that vendor asked me to flash my bios to a UEFI version. I did after great pain and it worked for about 2 days. The PSU vendor suggested a bad capacitor could be the problem.

So far I have not heard back from the 7870xt RMA. A gts 250 works just fine and the 7970 works only if I do not let it sleep and power it on 2xs in the morning.

Frustrating. This makes me want to just get a PS4.

I'll have the PSU checked out this week and post an update.
 

VulgarDisplay

Diamond Member
Apr 3, 2009
6,188
2
76
I bought a new monitor and the bug is completely gone now. It was persistent on my Samsung monitor. It has not happened in weeks with my new ASUS monitor.
 

looops

Junior Member
Oct 28, 2013
9
0
0
My problem has resurfaced. Hibernation now fails totally. I talked with the PSU and MOBO vendors. The Mobo is a z68 and that vendor asked me to flash my bios to a UEFI version. I did after great pain and it worked for about 2 days. The PSU vendor suggested a bad capacitor could be the problem.

So far I have not heard back from the 7870xt RMA. A gts 250 works just fine and the 7970 works only if I do not let it sleep and power it on 2xs in the morning.

Frustrating. This makes me want to just get a PS4.

I'll have the PSU checked out this week and post an update.

Ok so the Mobo vendor is now asking me to do this:


Use onboard video first after updating the bios, from there determine the bios onyour videocard. If it uses the UEFI bios then you can set the PCI ROM Priority to EFI, if it does not uses the UEFI bios then change it to Legacy prior to inserting the card.

How can I tell if my card is UEFI bios? This is my card: http://www.asus.com/Graphics_Cards/HD7970DC23GD5/#support
 

atticus14

Member
Apr 11, 2010
174
1
81
I'm a fairly new owner a 7950 ( I think maybe 3-4 months now) when i first bought the card and installed latest drivers I don't think it ever happened, but these last several drivers have brought the sleep bug with it for me, it's almost a daily thing now.
 
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BlueWeasel

Lifer
Jun 2, 2000
15,944
475
126
How's it been the past couple days? Still good?

Disabling the PCI-e link management to off has fixed the problem for me. Prior to that, the problem was happening several times a day. Now, it's been 3 weeks or so and it's happened once during that time.
 

birthdaymonkey

Golden Member
Oct 4, 2010
1,176
3
81
This bug cropped up recently in my wife's system using a 7790. The computer would just appear to be frozen sometimes when she shook the mouse or pressed a key to wake the monitor. (This is with the system idling, mind you, and just the monitor in sleep.)

I assumed it was the motherboard dying (an aging Asus P7P55-D that has always been OCed) and ordered a new one from ebay. The video card was fairly new and hadn't had any issues since it was installed in the spring, so I didn't suspect it.

While I was waiting for the mobo, I found information about this Radeon bug. I was pretty annoyed, especially since I wasted my money on a motherboard replacement that I don't need. I guess a recent driver update must have re-introduced the problem.

Bugs like this one and the AMD cursor corruption bug that interfere with daily non-gaming use are the worse kind, IMO. I've sold the 7790 and put a GTS 450 in her computer... of course the lockups have ceased completely. I've always been a bit anti-Nvidia, but AMD may have lost a customer with this one, at least until I find a new reason to be irritated with NV.
 

Concillian

Diamond Member
May 26, 2004
3,751
8
81
My wife's machine has been having this issue with both a 5770 and now a 7850. Urgh. So frustrating!
 

DigDog

Lifer
Jun 3, 2011
14,448
2,873
126
Oh LOLOL.

i looked EVERYWHERE to find why this was happening to me - bad psu?? bad ram?? bad cpu ??

ofc not.
 

MrK6

Diamond Member
Aug 9, 2004
4,458
4
81
This bug cropped up recently in my wife's system using a 7790. The computer would just appear to be frozen sometimes when she shook the mouse or pressed a key to wake the monitor. (This is with the system idling, mind you, and just the monitor in sleep.)
My wife's machine has been having this issue with both a 5770 and now a 7850. Urgh. So frustrating!
Oh LOLOL.
i looked EVERYWHERE to find why this was happening to me - bad psu?? bad ram?? bad cpu ??
ofc not.
Did any of you try disabling link state management?