does AMD's 3yr warranty cover cracked CPU's?

UCBPride

Senior member
Feb 20, 2001
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I recently cracked my duron 900 :( (amd's POS cpus are way too fragile).

has anyone successfully returned their cracked cpu for a replacement through amd's 3 yr warranty?
 

UCBPride

Senior member
Feb 20, 2001
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Bummer...

so AMD is that bad? they make cpus that can be destroyed with a slight push on the heatsink and then they claim no responsibility when it happens.. what a pos company.
 

Raspewtin

Diamond Member
Nov 16, 1999
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bummer you cracked your duron :( but really no one would take back that kind of stuff computer-wise.
 

LXi

Diamond Member
Apr 18, 2000
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The cores crack not because they're weak, because of improper installation, which is why warranty doesnt cover it.
 

Budman

Lifer
Oct 9, 1999
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I have taken my heatsink (fop-32) on & off a dozen or more times and never had a problem,If you know what you're doing then you should not crack a core.

On the bright side,be glad you only ruined a Duron and not a brand new 1.4ghz.;)

 

UCBPride

Senior member
Feb 20, 2001
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<< The cores crack not because they're weak, because of improper installation, which is why warranty doesnt cover it. >>



believe me, I took every cautious step I could. Ive installed dozens of athlons without cracking one until today.
 

LXi

Diamond Member
Apr 18, 2000
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Maybe you not using an AMD approved heatsink? If you do use a recommended heatsink, you clearly followed AMD's instructions, and it still cracked, then I guess they'd have to give you a replacement.
 

UCBPride

Senior member
Feb 20, 2001
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On the bright side,be glad you only ruined a Duron and not a brand new 1.4ghz.

i am :). for this very reason I dont buy new and expensive processors
 

Sunner

Elite Member
Oct 9, 1999
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Cant be all that fragile, mine has survived several mountings of my FOP38, which has quite possibly the worst locking mechanism ever contructed.
 

Raspewtin

Diamond Member
Nov 16, 1999
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I have so little faith in my own abilities re: cracking the core that my next fan will be the spring loaded Zalman with the four screws instead of the clips.
 

UCBPride

Senior member
Feb 20, 2001
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<< Cant be all that fragile, mine has survived several mountings of my FOP38, which has quite possibly the worst locking mechanism ever contructed. >>



The cpu was working fine until I decided to replace the fan on my heatsink with a quieter one and thats where it cracked. is that not fragile?

I have so little faith in my own abilities re: cracking the core that my next fan will be the spring loaded Zalman with the four screws instead of the clips.

Good idea. Better safe than sorry
 

Budman

Lifer
Oct 9, 1999
10,980
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<< The cpu was working fine until I decided to replace the fan on my heatsink with a quieter one and thats where it cracked. >>



Did you try to replace the fan while the heatsink was still attached to the cpu?

Because if you did that,just getting the heatsink a bit sideways is enough to chip a corner &amp; kill a cpu.Never mess with your heatsink when it's still on the cpu.
 

UCBPride

Senior member
Feb 20, 2001
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<<

<< The cpu was working fine until I decided to replace the fan on my heatsink with a quieter one and thats where it cracked. >>



Did you try to replace the fan while the heatsink was still attached to the cpu?

Because if you did that,just getting the heatsink a bit sideways is enough to chip a corner &amp; kill a cpu.Never mess with your heatsink when it's still on the cpu.
>>



actually, its impossible to install the heatsink w/ the fan attached, you have to install the heatsink first then the fan...
 

Budman

Lifer
Oct 9, 1999
10,980
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<< actually, its impossible to install the fan without installing the heatsink >>



Well i do the impossible all the time,i remove the heatsink from my motherboard and put the heatsink on my desk &amp; then i can put any fan i want on there.

 

Budman

Lifer
Oct 9, 1999
10,980
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<< actually, its impossible to install the heatsink w/ the fan attached, you have to install the heatsink first then the fan... >>



All the heatsinks i installed on a socket A board have their fan attached to the heatsink prior to installation.

Why would you need to remove the fan from the heatsink before you install it?:confused:
 

UCBPride

Senior member
Feb 20, 2001
383
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<<

<< actually, its impossible to install the heatsink w/ the fan attached, you have to install the heatsink first then the fan... >>



All the heatsinks i installed on a socket A board have their fan attached to the heatsink prior to installation.

Why would you need to remove the fan from the heatsink before you install it?:confused:
>>



not the Alpha, you cant even reach the clip with the fan already installed
 

Budman

Lifer
Oct 9, 1999
10,980
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<< not the Alpha, you cant even reach the clip with the fan already installed >>



That's why the alpha is not aproved for an AMD socket A . ;)

Use an aproved heatsink next time &amp; you will not have problems with chipped cores &amp; such.

 

UCBPride

Senior member
Feb 20, 2001
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ahwel, I emailed AMD's customer rep. if they wont replace it i'll just buy a duron 700 for a measily $25

Budman, thanx
 

Budman

Lifer
Oct 9, 1999
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Unless you want an other cracked core i suggest that when you go buy your new Duron that you also pick up an Amd aproved heatsink for it.

Whatever you decide is fine,i am just trying to help. :)