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DHL pick-up fiasco, complete with poll

ColdFusion718

ColdFusion718

Diamond Member
Here's the situation: I bought the 3007 Dell monitor and it came with 5 dead pixels, I called Dell and they sent out a replacement. Naturally, I had to send back the defective unit.

The replacement came with a pre-paid DHL airbill label. A few days ago, I remember telling my roommate that I had to mail the monitor back and I waved the airbill label around and said, "Yeah the DHL guy would have to sign this otherwise they can screw me. That's why I haven't peeled it off and stuck it to the box yet." So he heard me when I said that.

Yesterday, I came home 15 minutes late (something came up at work) and I saw that the monitor wasn't there anymore. However, I saw the DHL airbill still on the counter. So I'm like omfg how is this possible?

I went and spoke to my roommate. He said that the DHL courier came by and he just gave him the package, assuming that I already put the airbill label on there (remember a few days ago when I waved the airbill around?).

So my roommate asked no questions, asked for no signature and just handed the package to the courier. I find out that the courier (thinking that he is some genius), takes the liberty to fill out an airbill on my behalf and put the Texas address which he saw on the box (it came from the wearhouse in Texas). However, the pre-paid airbill shows Kentucky!!!

I guess it was partially my fault. But if my roommate wasn't sure about it, he could have called me. Instead, he just assumed and took this matter so non-chalantly. I would have preferred if he sent the DHL guy on his way without picking up the package. He made a decision to help me take care of it but he did a half-assed job.

Do I have a right to be pissed off? I called DHL and they said once it arrives in Texas, they will have the package sent back to my address, I will call again to bitch at them to make sure it's done. I am not going to pay for a monitor I didn't keep because two people didn't take a minute to use their brain!! I am so pissed off I haven't eaten since lunch of yesterday.

Edit: I didn't ask my roommate to help. He volunteered without my knowledge.
 

You have no right to be pissed. Your stuff, your responsibility. Your roommate was trying to help you out. don't be mad at him.

 
But he made a decision to take care of it for me (I didn't ask him to deal with it). He decided to take the matter into his own hands and he did a half-assed job. I'm just saying a considerate roommate would have taken 2 minutes to make a phone call to me; he didn't.

Picture yourself in my shoes for a minute.
 
Why wouldn't you stick the label on the package and leave the part that needs to be signed on top of the box?
 
It could have gone better, but you're wrong to blame your roommate. It was your monitor, your responsibility. Sometimes things don't go right, and it's no one's fault.

Perhaps he had no reason to think he NEEDED to call you.
 
Originally posted by: mrchan
Why wouldn't you stick the label on the package and leave the part that needs to be signed on top of the box?
Click to expand...

Because I was taking care of this myself, however I came home a few minutes later than the scheduled pick-up time. I never asked my roommate to take care of it. He just decided to take care of it for me. My gripe is why didn't he just call me if he wasn't sure, I could have given him instructions.

If it were a printer or something cheap, I would not be pissed. He knows this is a $2000+ item; so I would have expected a little more proactive action on his part. It wasn't his responsibility, I didn't ask him. However, he volunteered himself and now the situation is fvcked. How would you feel if someone volunteered to help you do something without you asking and then they turn it into a mess for you to deal with and shrug it off with "I dunno, I assumed it was good to go."

Again, I DID NOT ASK HIM TO HANDLE IT FOR ME.
 
Originally posted by: djheater

You have no right to be pissed. Your stuff, your responsibility. Your roommate was trying to help you out. don't be mad at him.
Click to expand...

QFT. Don;t blame outhers for your own laziness.
 
Originally posted by: AnyMal
Originally posted by: djheater

You have no right to be pissed. Your stuff, your responsibility. Your roommate was trying to help you out. don't be mad at him.
Click to expand...

QFT. Don;t blame outhers for your own laziness.
Click to expand...

Umm... where was I lazy in this process? I said I made a schedule for the pick-up. I ran into a snag at work and was late for it. I did not ask my roommate to handle it for me. He volunteered himself and as a result the situation has escalated to this.

I repeat, I did not ask him for his help.
 
Originally posted by: ColdFusion718
Here's the situation: I bought the 3007 Dell monitor and it came with 5 dead pixels, I called Dell and they sent out a replacement. Naturally, I had to send back the defective unit.

The replacement came with a pre-paid DHL airbill label. A few days ago, I remember telling my roommate that I had to mail the monitor back and I waved the airbill label around and said, "Yeah the DHL guy would have to sign this otherwise they can screw me. That's why I haven't peeled it off and stuck it to the box yet." So he heard me when I said that.

Yesterday, I came home 15 minutes late (something came up at work) and I saw that the monitor wasn't there anymore. However, I saw the DHL airbill still on the counter. So I'm like omfg how is this possible?

I went and spoke to my roommate. He said that the DHL courier came by and he just gave him the package, assuming that I already put the airbill label on there (remember a few days ago when I waved the airbill around?).

So my roommate asked no questions, asked for no signature and just handed the package to the courier. I find out that the courier (thinking that he is some genius), takes the liberty to fill out an airbill on my behalf and put the Texas address which he saw on the box (it came from the wearhouse in Texas). However, the pre-paid airbill shows Kentucky!!!

I guess it was partially my fault. But if my roommate wasn't sure about it, he could have called me. Instead, he just assumed and took this matter so non-chalantly. I would have preferred if he sent the DHL guy on his way without picking up the package. He made a decision to help me take care of it but he did a half-assed job.

Do I have a right to be pissed off? I called DHL and they said once it arrives in Texas, they will have the package sent back to my address, I will call again to bitch at them to make sure it's done. I am not going to pay for a monitor I didn't keep because two people didn't take a minute to use their brain!! I am so pissed off I haven't eaten since lunch of yesterday.
Click to expand...

Your fault, it's your responsability not your roomates'. If someone didn't use his brain, it was you.

Regards

ng
 
FFS, yet another, I've made up my mind already and want you all to back up my opinion.

If a fvcking delivery-man came to my door, and asked for a package I would give him the fvcking package unless someone specifically told me not to. You fvcked up, and didn't make it clear enough what he was supposed to do, if you have this much of a problem make sure he knows not to try and help you again, as it just pisses you off.
 
You said you came home late. Had your roommate told the DHL guy that you were not home and sent him on his way, you would probably be bitching about that also.

Obviously, you should have called your roommate and told him you were running late and then explained to him what he needed to do.

Just call Dell. They will take care of it.
 
So you're all saying that it's ok for people to intervene in your situations (without you asking them to) and fvck things up for you?

Remember that episode of the Simpsons when Ned Flanders's house was destroyed then the town decided to rebuild it for him? They did a half-assed job, he didn't ask them to do it. So he had no right to be pissed off?
 
So why did you bother informing your roomate about the secheduled pickup if you didn't want him to intervene?
 
Umm... ok. I was never aware that it was ok for other people to interfere in my business without my asking them to. And when they decide to intervene and eff things up, I'm the one responsible?
 
Originally posted by: ColdFusion718
Umm... ok. I was never aware that it was ok for other people to interfere in my business without my asking them to. And when they decide to intervene and eff things up, I'm the one responsible?
Click to expand...

You didn't ask him to, but you let him.

Regards

ng
 
Originally posted by: ColdFusion718
Umm... ok. I was never aware that it was ok for other people to interfere in my business without my asking them to. And when they decide to intervene and eff things up, I'm the one responsible?
Click to expand...

Congratulations on being the first 12 year old to own a 3007.
 
I don't even understand what you're mad about. DHL is going to send it back to you, slap the label on it and send it to Dell.

No harm, no foul. Move on.
 
Well, I don't understand why you didn't just put the sticker on the box, but I will agree that your roommate takes the bulk of the blame. You never asked him to give the DHL guy the box so he shouldn't have done it without at least consulting with you. All the people saying it's not his fault are clueless, IMO. But that said, I really don't think you should be too mad at him. He was only trying to help. At least DHL is bringing it back.
 
1) You implicitly ask your roommate to help you by telling him instructions. No, you did not explicitly ask for it. But a little knowledge is the most dangerous thing. It would have been better of you to leave him in the dark or to tell him everything he needed to know. Either way you wouldn't have this problem.

2) You don't bother to take the package to DHL.

3) You don't prepare the package or leave instructions for DHL.

4) You are late.

And now you want to blame others? Heck, why be mad at all, it looks like this isn't going to even be a problem.
 
Originally posted by: ColdFusion718
Originally posted by: AnyMal
Originally posted by: djheater

You have no right to be pissed. Your stuff, your responsibility. Your roommate was trying to help you out. don't be mad at him.
Click to expand...

QFT. Don;t blame outhers for your own laziness.
Click to expand...

Umm... where was I lazy in this process? I said I made a schedule for the pick-up. I ran into a snag at work and was late for it. I did not ask my roommate to handle it for me. He volunteered himself and as a result the situation has escalated to this.

I repeat, I did not ask him for his help.
Click to expand...

I bolded your lack of responsibility in the process.

edit: unbolded the irrelevant stuff you had bolded like it matters.
 
Originally posted by: dullard
1) You implicitly ask your roommate to help you by telling him instructions. No, you did not explicitly ask for it. But a little knowledge is the most dangerous thing. It would have been better of you to leave him in the dark or to tell him everything he needed to know. Either way you wouldn't have this problem.

2) You don't bother to take the package to DHL.

3) You don't prepare the package or leave instructions for DHL.

4) You are late.

And now you want to blame others? Heck, why be mad at all, it looks like this isn't going to even be a problem.
Click to expand...

I guess my anger stems from some expectations I've had for him. He and I are good friends and we go back way back. He has always been a very proactive person when it comes to such things in the past. He often volunteers to help me take care of things and he gets them done 100% without fail, without my request. He'd tell me afterwards.

We both have this understanding. I often take care of his errands for him. He is the landlord for this piece of property his dad owns and they're often sending forms back and forth. I take care of a lot of this, I would call him before and after each errand to confirm that the procedure taken was 100% accurate.

I am just so shocked how he let things slip through the cracks this time. Ok so it was partially my fault for not telling him to leave things alone.

I am just venting, that's all.
 
The OP was taking responsibility for the package. He was late and would have missed the pickup. He would take responsibility for it and schedule another pickup. If someone else takes responsibility for it without his consent, it is their fault.

Edit: That said, his intentions were good. He was trying to help out. Everything is going to work out in the end. Just let it go.
 
Originally posted by: AgentEL
The OP was taking responsibility for the package. He was late and would have missed the pickup. He would take responsibility for it and schedule another pickup. If someone else takes responsibility for it without his consent, it is their fault.
Click to expand...


QFT
 
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