Dell Return Information

[cheesehead]

After buying a Dell 9100 against my better judgement, it has caused me nothing but trouble. Performance is abysmal, and the RAM included is only PC2700, not the stated PC3200. Admittedly, it needs more RAM, but that's not my biggest qualm.
Recently, the laptop soundcard has stopped output to the headphone jack. This means I cannot use the laptop at lanparties, or even play music without disrupting everyone in the house. I have ADP, so I'm covered, but I'm just too fed up to deal with this any more-after the first year of warranty, my laptop will only be useful as a fancy 1500$ paperweight.
So, here's my question: Will dell refund me my money even though it has been more than 21 days?

 

[HappyPuppy]

Doesn't Dell have a 30 day return policy?

 

[Abhi]

Originally posted by: HappyPuppy
Doesn't Dell have a 30 day return policy?

"Total Satisfaction Policy"

You may return your new system up to 21 days from the date of invoice. Any refurbished systems can be returned up to 14 days from the date of invoice.

http://www1.us.dell.com/conten...=19&l=en&s=dhs

 

[Abhi]

Btw cheesehead, i doubt they will refund your money....but you might be able to get them to swap you with another laptop model.

 

[cheesehead]

I hate dell.
I guess I'm going to sell the darn thing on E-bay.. I can most likely get most of my money back.

 

[Abhi]

"the RAM included is only PC2700"

Call Dell and make them replace it.

Performance is abysmal.

Did you do a full format of the hdd and reload XP? If not, try it before you sell it. It ll really speed things up.