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Dear Dell Support
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hanoverphist
Diamond Member
this is what i had to do when my vid driver got wiped out a week ago. it was very annoying haveing to go thru the extra steps of finding it and putting it on a thumb drive to transfer it over. sure, it didnt really take all that much more time, but the extra steps made it more annoying either way. especially when i had no troubles reaching web pages, just couldnt view the flash type portions.
hanoverphist
Diamond Member
yes, they actually do. my card driver got corrupted so i had to reinstall, nothing else changed and i wasnt able to see them until i reinstalled the video driver. once that was done i went online and got the latest driver (dell was 2 versions behind) and installed that as well.
GagHalfrunt
Lifer
There's the problem. A proper rant should be frothing at the mouth, not logical.
Holy crap OP, your and fucking idiot!
Driver issues shouldn't be causing your inability to properly install Flash or install Active X controls. If you've got such a major issue, call Dell support and give them your service tag and express service code and it'll be fixed. If you where smart, you would've purchased 3+ yrs of professional support and have a technician fixing your Dell the next day. Shazaaaaam!
Driver issues shouldn't be causing your inability to properly install Flash or install Active X controls. If you've got such a major issue, call Dell support and give them your service tag and express service code and it'll be fixed. If you where smart, you would've purchased 3+ yrs of professional support and have a technician fixing your Dell the next day. Shazaaaaam!
GagHalfrunt
Lifer
Let's all sit back and just marvel at the true idiocy of that sentence.
Mr Pickles
Diamond Member
lol I'm hoping you are smacking yourself for your own failure, because it was pretty lulzy.
Mr Pickles
Diamond Member
We are a dell desktop and laptop shop, about 1000 machines in all. To be honest they really aren't bad when you are dealing in bulk. As long as you have a bulletproof image (which we have damnit, I made the image!), the hardware rarely fails and if it does their hardware support is top notch (we have gold technical support with them). They have great local connections with the smaller dell certified hardware repair companies out here. Most of the service is overnight. We're talking only one or two hard drive failures a year. I'm pretty happy with that.
AmpedSilence
Platinum Member
I'm currently facing the problem of getting NIC drivers without having a second computer or the original driver disc. I feel your pain, OP.
how do go online without having nic the properly installed... 😕
how do go online without having nic the properly installed... 😕
bananapeel42
Banned
Quit fucking buying Dell and buy from a company like HP, IBM, etc.
Mr Pickles
Diamond Member
I don't think you understand that this has nothing to do with the hardware type itself, and I'm going to assume you don't understand how hardware lease agreements for larger-than-your-three-computer-home businesses works either. I should have just ignored your reply altogether.
Ha, yeah, that's a pain. I remember when I reformatted an old machine of mine a while back. I had to take a thumb drive over to my buddy's house to grab the NIC driver offline and then once that was installed I could download the rest of the drivers. No fun :|
PingSpike
Lifer
Explain how a flash loaded motherboard website helps anyone at all, dialup or not.
And when comcast and the like spread their bandwidth cap...all the rest of you will start to get upset when your plate gets loaded with vegetables and you can't fit as many meat and potatoes on it!
AmpedSilence
Platinum Member
Several issues with that:
1) The modem drivers were not recognized with XP Pro.
2) I don't have a landline in my house nor do i have the cable to connect my cell phone to make that call.
3) there is no direct download line to gateway that i know of.
Though, I did fix my problem. I ended finding a copy of CPU-Z on a flash drive and i was able to get the kind of chipset this MB had. I used my work computer to download the generic drivers from intel's website. This gave me wireless internet on my laptop, after which i was able to get the remaining drivers and the computer is now up and running.
bananapeel42
Banned
I aboslutely understand how lease agreements work, especially with larger companies that I personally deal with. No, I don't own my own business and neither do you, you just work for one.
HP and IBM have their own financial services departments for leasing, that offer all the norms, 2-3-4 FMV, $1 buyouts, etc... and a better product in my opinion. You can get "Gold" tech support with either of them with the same warranty support, etc. and a great product.
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