[DEAD] 6800, 6800GT, 6800Ultra all 30% off @ CompUSA

[JBT]

I sent an email to my sales rep whom I placed an order with when this deal first popped up. I asked about when my card might possibly be in. He seemed to be quite mad and telling me it was going to be a LONG time before it would be in and to cancel my order if I wanted though. It seemed like he was trying to persuade me to do it haha. He said nothing about my order being canceled. He said he would not be updating me on the status until they finally get it in stock and then he would ship it to me once he gets it. I told him okay no problem and I hope to hear from him sometime in the up comming weeks.

So, so far no cancelation notice but I atleast have a card on hold until I can find a comparable deal inwhich case I can cancel this one. By the time I get the damn thing the MSRP will probably be down to 299 anyways !!! Time to play the waiting game I guess.

 

[voodoochili]

compusa sucks

 

[imported_jlm46]

just wanted to post my experiences discussing bait and switch with one store manager.

I had printouts from compusa.com that showed within the course of 3 days or so during the sale that the items went from 'coming soon' to 'sold out' to 'web only' - he took a hard line on the fact that the web site is run as a 'separate affiliate' and that he's only responsible for his own store and had no obligations based on the website. I brought up the fact that I could check to see the status of stock for items in *his store* through the web and it showed 'out of stock', not coming soon or not released.

At this point he actually went over to his pc and pulled up the PNY website, and argued that it said the 6800's were 'coming soon' there. I was pretty shocked to see this -- the guy won't even talk about what the compusa website shows but he'll go to PNYs website and use that to back himself up? Anyway, didn't know what to say to that so I just got the GMs phone number and figure I'll talk to him today or tomorrow.

I'm no expert on the NJ consumer protection laws but I think this warrants the effort of making a complaint to the consumer protection agency if the GM or DM can't resolve this for me.

=============

1. The failure of an advertiser to maintain and offer for immediate purchase advertised merchandise in a quantity sufficient to meet reasonably anticipated consumer demand therefor. When an advertisement states a specific period of time during which merchandise will be available for sale, a sufficient quantity of such merchandise shall be made available to meet reasonably anticipated consumer demand during the stated period. When no stated period appears in the advertisement, a sufficient quantity of merchandise shall be made available to meet reasonably anticipated consumer demand during three consecutive business days commencing with the effective date of the advertisement. The requirement of this subsection shall not be applicable to merchandise which is advertised:

i. On an in-store sign only with no corresponding out-of-store sign;

ii. As being available in a specific quantity; or

iii. As being available in a "limited supply," pursuant to a "closeout sale" or pursuant to a "clearance sale" if such offering meets the definition of a closeout sale; or if represented to be permanently reduced.

---------------------------------------

2. The failure of an advertiser to specifically designate within an advertisement which merchandise items possess special or limiting factors relating to price, quality, condition or availability. By way of illustration, and not by limitation, the following shall be deemed violative of this subparagraph:

i. The failure to specifically designate which merchandise items are below cost, if any amount less than all advertised items are below cost, when a statement of below cost sales is set forth in an advertisement;

ii. The failure to specifically designate which merchandise items, if any, are damaged or in any way less than first quality condition;

iii. The failure to specifically designate merchandise as floor models, discontinued models or one of a kind, when applicable;

iv. The failure to clearly designate or describe the retail outlets at which advertised merchandise will or will not be available. Such information need not be disclosed on any in-store advertisement.

-----------------------

iii. Offer a raincheck to all customers who are unable, due to the unavailability thereof, to purchase the advertised merchandise during the period of time during which the merchandise has been advertised as available for sale.

---------------------------

9. The making of false or misleading representations of facts concerning the reasons for, existence or amounts of price reductions, the nature of an offering or the quantity of advertised merchandise available for sale.

============



...and the best part of the whole thing, the compusa business sales rep that I had spoken with at one point about the card called to ask if he could have a contact number for someone that does IT purchasing at my firm -- lets just say I was as cooperative as they have been with me on this card. Bait and switchers get no business from me!

 

[NYHoustonman]

As far as I'm concerned, CompUSA didn't make a 'mistake.' They don't have the fecking cards in stock yet, DEAL WITH IT. I dropped by my local store on the 3rd, they didn't have any in stock, and they weren't sure when they would recieve them. The guy I spoke with was very helpful, and told me he would call me if he got any GT's or Ultra's in. This is basically like saying you want this 30% off rebate on the Fall refresh of the damned card... It just doesn't work that way, at least, not to me.

 

[Chunkee]

CRAPUSA Sux

just dont buy from them

 

[MangoTBG]

Alright, I may have found my way out of this. I still have a lot of "iffy" things to get past. Let me explain:

I'm in Tampa and purchased my 6800GT from the Tampa store. I have yet to receive any call for canceling, probably because I paid cash...i don't know . Well I'v been keeping close watch on the website to see if they've gotten the cards in or not. I also decide to check and see if they had the X800pro in. They didn't, but to my surprise Clearwater did!! I called clearwater and asked to check the quantity that they had and they said 9! So now my head is churning out ideas. I call up the Tampa store and ask to speak with the manager that "okayed" my deal. I told him who I was, what I bought and informed him of the X800pro that was instock in Clearwater. I asked if he thought he'd be able to switch out the X800pro for the 6800GT since his sales associate claimed they wouldn't received those for a month (after excitedly claiming that he was waiting for that card too!!!...Of course he'd get the first one in...bastard!). This is where I have a few hurdles to jump. While on the phone he checked Clearwater's stock and confirmed that it read "9" but he also found out that that's the only store form here to Orlando that lists the item as being in stock. He said this could very well be a mistake. (as I type this I'm finding out for myself. I have this kid going to make sure that it's locked up ....AND WE HAVE CONFIRMATION! Woohoo!) Alright, so one down a few to go. Now, that I know that Clearwater actually has them instock the manager is going to have one shipped to his store for me. This is where the biggest hurdle lies. I know he doesn't specifically remember my purchase, but I did get 30% off on the 6800GT. Wether or not he'll allow me to straight up trade the X800Pro for the GT is beyond me but I'll find out by the end of the week!

Wish me luck!

 

[dirtrat]

MY LORD! You people just don't give up do you? COMPUSA didn't do anything wrong! Deal with this and purchase the card elsewhere for a little bit more.

Originally posted by: jlm46
just wanted to post my experiences discussing bait and switch with one store manager.

I had printouts from compusa.com that showed within the course of 3 days or so during the sale that the items went from 'coming soon' to 'sold out' to 'web only' - he took a hard line on the fact that the web site is run as a 'separate affiliate' and that he's only responsible for his own store and had no obligations based on the website. I brought up the fact that I could check to see the status of stock for items in *his store* through the web and it showed 'out of stock', not coming soon or not released.

At this point he actually went over to his pc and pulled up the PNY website, and argued that it said the 6800's were 'coming soon' there. I was pretty shocked to see this -- the guy won't even talk about what the compusa website shows but he'll go to PNYs website and use that to back himself up? Anyway, didn't know what to say to that so I just got the GMs phone number and figure I'll talk to him today or tomorrow.

I'm no expert on the NJ consumer protection laws but I think this warrants the effort of making a complaint to the consumer protection agency if the GM or DM can't resolve this for me.

=============

1. The failure of an advertiser to maintain and offer for immediate purchase advertised merchandise in a quantity sufficient to meet reasonably anticipated consumer demand therefor. When an advertisement states a specific period of time during which merchandise will be available for sale, a sufficient quantity of such merchandise shall be made available to meet reasonably anticipated consumer demand during the stated period. When no stated period appears in the advertisement, a sufficient quantity of merchandise shall be made available to meet reasonably anticipated consumer demand during three consecutive business days commencing with the effective date of the advertisement. The requirement of this subsection shall not be applicable to merchandise which is advertised:

i. On an in-store sign only with no corresponding out-of-store sign;

ii. As being available in a specific quantity; or

iii. As being available in a "limited supply," pursuant to a "closeout sale" or pursuant to a "clearance sale" if such offering meets the definition of a closeout sale; or if represented to be permanently reduced.

---------------------------------------

2. The failure of an advertiser to specifically designate within an advertisement which merchandise items possess special or limiting factors relating to price, quality, condition or availability. By way of illustration, and not by limitation, the following shall be deemed violative of this subparagraph:

i. The failure to specifically designate which merchandise items are below cost, if any amount less than all advertised items are below cost, when a statement of below cost sales is set forth in an advertisement;

ii. The failure to specifically designate which merchandise items, if any, are damaged or in any way less than first quality condition;

iii. The failure to specifically designate merchandise as floor models, discontinued models or one of a kind, when applicable;

iv. The failure to clearly designate or describe the retail outlets at which advertised merchandise will or will not be available. Such information need not be disclosed on any in-store advertisement.

-----------------------

iii. Offer a raincheck to all customers who are unable, due to the unavailability thereof, to purchase the advertised merchandise during the period of time during which the merchandise has been advertised as available for sale.

---------------------------

9. The making of false or misleading representations of facts concerning the reasons for, existence or amounts of price reductions, the nature of an offering or the quantity of advertised merchandise available for sale.

============



...and the best part of the whole thing, the compusa business sales rep that I had spoken with at one point about the card called to ask if he could have a contact number for someone that does IT purchasing at my firm -- lets just say I was as cooperative as they have been with me on this card. Bait and switchers get no business from me!

 

[ysaric]

Originally posted by: dirtrat
MY LORD! You people just don't give up do you? COMPUSA didn't do anything wrong! Deal with this and purchase the card elsewhere for a little bit more.

Any CompUSA that refused to honor the ad for the 6800s, I guess that's ok by me. They probably have a legit gripe that they were trying to move last year's cards off the shelf, but they played fast, loose, and sloppy with the wording. Now, whether they can be fast, loose and sloppy with the words and be ok by the attorney general's office or the BBB, that's not my call. Obviously some companies know the proper language to put in their ads, it's not as if disclaimers are some state secret or proprietary language.

But for people whose order was accepted and that they paid for? If they try to back out of that, that is wrong. They entered into a sales contract with that person that should be enforceable.

I got in on an Ultra in Schaumberg, IL through my brother-in-law. They made him copy his driver's livense, he gave them his payment information, authorized them to make the charge, and he got a pre-order receipt with an order number and a promise to call him when the item is received.

That's a contract. Offer. Consideration. Acceptance. To back out of that would be wrong.

And I want my card. I've got an x800 Pro sitting at home, in a box, that I got on another killer deal, that is waiting for a home via Ebay if the Ultra comes through.

 

[nikko]

Man, what a bunch of whiners. This forum is for Hot Deals, not Hot Scams. It should be obvious to anyone that CompUSA didn't intend to offer cards that weren't even in stock yet for 30% off. They said the deal was to clear out old merchandise. Seems 100% plausible. They didn't state so in the ad? Boo-#&@*#-hoo. It's ridiculous to expect a company to sell an item at a huge loss because of some mistake that for all we know happened on the printer's end. The first thing they'd do to offset the losses would be to start laying people off.

 

[chaonatic]

Originally posted by: nikko
Man, what a bunch of whiners. This forum is for Hot Deals, not Hot Scams. It should be obvious to anyone that CompUSA didn't intend to offer cards that weren't even in stock yet for 30% off. They said the deal was to clear out old merchandise. Seems 100% plausible. They didn't state so in the ad? Boo-#&@*#-hoo. It's ridiculous to expect a company to sell an item at a huge loss because of some mistake that for all we know happened on the printer's end. The first thing they'd do to offset the losses would be to start laying people off.

Yeah, I bet that's exactly what's gonna happen. Because of the 15 or so people that actually might get the card, CompUSA is going to start decimating their workforce... oookay.

So you didn't get one huh...

 

[ericb]

You're funny...huge loss? I believe the loss of the 6800GT would be around $40. So let's guess 500 people nationwide got in on the deal. Calc here...500 * 40...$20,000. That could bankrupt CompUSA. What were they thinking You realize ONE of these stores makes anywhere from $50,000 to $350,000 dollars a DAY. And that's during the slow season...it goes up a lot more during the holidays.

I agree that the people who tried to get the deal and couldn't should write it off as experience and not shop at CompUSA again. But the people who did get in on the deal and have paid CompUSA money should get their cards. And they have a right to whine and complain and bitch and moan all they want to until they get their card or have the orders cancelled. And with the CompUSA site going from out of stock to coming soon to web only and then back to coming soon (and on and on) people are going to get confused. Hell, the managers don't even know what's going on with it.

 

[ysaric]

I'm still waiting to hear when, if ever, CompUSA is going to get the 6800s in. That's the real test.

So if anyone out there has any updated information on that, we're all waiting with baited breath.

 

[NYHoustonman]

Originally posted by: ericb


I agree that the people who tried to get the deal and couldn't should write it off as experience and not shop at CompUSA again.

I'd say, the people who didn't get in on it forget about it, it's not like they should have expected it in the first place. The fact that they didn't get in on the deal alone should not deter them from ever shopping at CompUSA again.

 

[chaonatic]

Hey jlm46, YGPM...

 

[Trikat]

Don't worry they will go back to Compusa once a good deal comes around. Lets say compusa had some really hot after rebate price and every forum person was jumping on the deal. Natural instincts will override the "don't got to compusa."

 

[deals99]

My half life 2 preorder was cancelled and then this fake 6800 deal. The last thing I bought from kompussr was my riva128 video card. I got the better Diamond card becuase they sold out the card I ordered, go figure. I stopped shopping there becuase of a 15 month rebate fiasco. Id need a great deal for me to shop there again.

 

[LotusNotesGuy]

Did anyone get an ETA for the PNY 6800 Ultra's from anyone at COMPUSA?

Anyone ever bought one from there? Either before or during this sale and HAVE it currently?

thanks

 

[imported_Desmond]

Originally posted by: ericb
You're funny...huge loss? I believe the loss of the 6800GT would be around $40. So let's guess 500 people nationwide got in on the deal. Calc here...500 * 40...$20,000. That could bankrupt CompUSA. What were they thinking You realize ONE of these stores makes anywhere from $50,000 to $350,000 dollars a DAY. And that's during the slow season...it goes up a lot more during the holidays.

I hope you don't seriously think determining a company's profits is as simple as multiplying the shelf price of the item by how many are sold.

 

[EvanB]

No, thats not what he meant. We all know that it is much more complex, but the point was that even if they sold 1000 of the cards at a loss, they would easily be able to make up for it and by no means would it seriously effect their bottom line. You'd have to be a fool to argue that.

 

[ZoNtO]

Originally posted by: Chunkee
CRAPUSA Sux

just dont buy from them

Go to hell

 

[nealh]

Originally posted by: ZoNtO

Originally posted by: Chunkee
CRAPUSA Sux

just dont buy from them

Go to hell

Huh?..why are you taking that personally..personally I agree with the exception of one Compusa manager..my recent experiences are not good...for that matter BB has sucked as well..I will only buy very small stuff from BB and rarely now...

CC as been pretty good lately...but these 3 chains have very variable CS..sad really

 

[ysaric]

FatWallet thread on the CompUSA/PNY deal says THEY ARE COMING.

http://www.fatwallet.com/forums/messageview.php?start=280&catid=24&threadid=330155

Now we see.

 

[ysaric]

Still no word on the Ultra though, which means those of us that got in on the Ultra may have to wait longer.

Bastiches.

 

[Lanyap]

Originally posted by: nealh

Originally posted by: ZoNtO

Originally posted by: Chunkee
CRAPUSA Sux

just dont buy from them

Go to hell

Huh?..why are you taking that personally..personally I agree with the exception of one Compusa manager..my recent experiences are not good...for that matter BB has sucked as well..I will only buy very small stuff from BB and rarely now...

CC as been pretty good lately...but these 3 chains have very variable CS..sad really

Because he works for CUSA and he is taking up for them.

 

[deldd]

If you work for a company you got to stnd up for them. I he didn't like working there, he probably would have quit. Personally, from past experience working at a retail store, a customers input can render an aftershock, if they speak to the right people.