Credit card # hacked

[Capt Caveman]

Did you intestinally leave off this part...

"for signature-based transactions, provided cardholders promptly notify their issuer of such fraud, theft, or unauthorized purchase."

That is only for when people use a debit card like a credit card. If a PIN number is used then the "*" part comes in.
Now lets see what the * says...
"Does not apply to ATM transactions, certain commercial card transactions, PIN or other transactions not processed by Visa. "

So there ya go, no coverage in many cases.

/facepalm

Do you not use your debit cards at places don't have the VISA logo? I can't think of anyplace that I use it that doesn't.

 

[Jimzz]

/facepalm

Do you not use your debit cards at places don't have the VISA logo? I can't think of anyplace that I use it that doesn't.

/Double Facepalm

If you use it as a Debit card it goes through there bank. If you use it as credit card it goes through Visa first.

Do you even know how Debit cards work? Notice the "PIN" part, the pin makes it a debit charge not a CC charge.

 

[SunnyD]

Actually you made the claim, and as you can see Debit Cards do not have the same protection as Credit Cards.

You're nitpicking, but since we have to go back through it...

Legally, if it's spelled out in the Terms & Conditions in your account benefits, they do have to.

Go through pretty much any bank's account terms and you'll find there's a limitation of liability on fraudulent transactions on the bank account itself, not associated with the debit card logo. Yes, I'm not speaking for all banks, but probably most, because you know - they like having customers. Generally they limit customer liability when promptly reported to something like the first $25 to $50 of monies fraudulently used. Sure, it's not $0, but still. And yes, that covers ATM/PIN style transactions.

Yes, you'll probably have one or two stupid backwater banks that will not cover a penny, and well they probably don't even know what a debit card is. So that's not even an issue. Short answer: No bank worth a shit isn't going to have some sort of liability coverage on customer accounts including debit card protection these days. If you happen to be a customer at one of those banks that don't, you probably ought to find a new bank (which shouldn't be terribly difficult).

Okay, so are we done here now?

 

[Muse]

Both the charges (including the $500 one) were declined. The perp failed to get any goods with the CC.

OP, had a similar thing happen to ne last year. Went on a business trip to SoCal. On the way home had to fill up before returning the rental so stopped at a Valera gas station in Ontario. A few months later I got a bill for about $400 in charges in LA. I reported the fraudulent charges to the CC company. They eventually cleared things up after having to eat the charges.

No, actually the perp's first transaction for $500 at BJ Wholesale online went through. When the perp tried a similar transaction, same retailer, same amount, ~2 minutes later, the transaction was declined. The CC rep said it was because my usual usage pattern was not in evidence, reason for the decline. The perp tried two days later at the MA pizza joint, and again declined, this time because they did not have my correct address (they tried a different address and that was declined). The first CC rep I talked to said there was an incorrect Exp. date involved, but the last rep I talked to said that wasn't the case. So, the perp did get away with a fraudulent $500 transaction it seems and that does steam me. I suppose it's up the the CC company to go after them.

 

[BarkingGhostar]

Actually, USA is moving toward PIN+Chip (EMV) technology and I presume they'll simply handle retail transactions like they do in Europe. Right now I am researching EMV-based debit (ATM card that can work like a CC) and ATM-only cards with EMV.

In fact, I've got to call one CC issuer this week and replace the existing CC with one equipped with EMV, and then later this year pick up a couple of more cards with EMV as a standard feature.

But this only get's more complicated when you need to use them (ATM/debit/CC) outside of your native country. I have a debit card (ATM+MC), but its a dumb magnetic strip that is worthless in places I am going by year's end.

 

[Muse]

Why not get two credit cards? Use one for autoplay and the other for day-to-day stuff (assuming it would be the latter that would be mostly likely breached).

-KeithP

That's exactly what I have been thinking this morning and that's what I'm going to do. I already have that other CC. At the moment I have one autopay on it, never get any other charges. I'm going to move all my other autopays to it and use the CC I'll get tomorrow for day to day purchases. If someone pulls something with the new CC, I won't have to contact all my autopay companies.

Haven't found a better rewards program than the one I have...sad thing is I've never had a fraudulent charge show up, they just swap my cards every couple of months

Actually, the CC I figure to use for autopay now has the same rewards program (I believe it's 1.1%), so that isn't an issue. Saw an ad last night a lot of you have probably seen, for the Capital One Quicksilver CC with blanket no limit 1.5% rebate, non expiring, easy redemption if you can believe the ad. I haven't looked into it, but figure I could get it. Guess I'll look into it before contacting all my autopay folks.

 

[Leyawiin]

Chase actually called me about my card a couple years ago. Someone was trying to use the number in a restaurant in Manchester, England (and I'm in California). The rep said they didn't have the actual card, just the number. They cancelled and reissued me a new one - no harm done thanks to their quick work. Last place I used it was a gas station/mini-mart a week earlier - probably skimmed and sold.

 

[Carson Dyle]

Because legally they don't have to and there is nothing stopping them from saying it was your fault and not getting any of your money back.

A CC is protected by law.

No, the laws just differ. But as the poster above said, many banks treat them the same and will offer the consumer the exact same level of protection on a debit card as a credit card.

 

[cubby1223]

No, the laws just differ. But as the poster above said, many banks treat them the same and will offer the consumer the exact same level of protection on a debit card as a credit card.

But the underlying problem is, you really don't know the full extent of the protection you have and the ease to obtain it, until there is a problem and need to use the protection.

 

[Carson Dyle]

My guess is that the restaurant (or affiliated chain) I went to on Father's Day had their data hacked.

Most places do not store CC numbers, so there's no data to "hack", and the authorization transaction is encrypted. Someone would have to install a listener within the POS system that intercepts the CC# before it's sent out for authorization. More likely is that your server or the host boosted the card number the old fashioned way.

Sounds like expiration dates are only checked after the fact, maybe even manually as a result of the usage pattern being flagged. I did some web development for an online store a few years ago that used a particular credit card processor and noted that you could enter any expiration date that wasn't past and the transaction would be authorized.

 

[Carson Dyle]

But the underlying problem is, you really don't know the full extent of the protection you have and the ease to obtain it, until there is a problem and need to use the protection.

Maybe YOU don't. I've checked. And it wasn't difficult to find.

 

[alkemyst]

The key difference in Visa/MC/etc backed Debit cards and a real credit card is how fraud is handled. In both cases you are covered, however; with a Debit card those funds may be placed on hold and nothing refunded immediately until the investigation is completed.

With a debit card, it's more or less real cash out of your account. With a credit card it's electronic money out of a big pool.

Not all banks are equal. There was a huge fraud at a local food court. Most of the mall employees used Debit cards. Some of there banks did not credit them back their funds for over 30 days. These people lived pay check to pay check and had their entire accounts liquidated.

 

[Carson Dyle]

There was a huge fraud at a local food court. Most of the mall employees used Debit cards. Some of there banks did not credit them back their funds for over 30 days. These people lived pay check to pay check and had their entire accounts liquidated.

So these people spent every cent they earned in the mall's food court? Sounds like they'd be better off not working at all.

Lesson: If you live hand to mouth, don't use a debit card.

 

[DaWhim]

my amex card just got compromised. amex caught it instantly! a small $1 charge then a few big ones

 

[LTC8K6]

I'll never use a debit card again. Once was enough.

Sure I got my money back and it all turned out okay, but it was my money that was tied up for a few days.

My actual money.

To hell with a crook tying up my actual bank accounts.

Let the crooks tie up someone else's money.

 

[cubby1223]

Maybe YOU don't. I've checked. And it wasn't difficult to find.

You found some text. Have a celebratory cookie for your grand achievement!

https://www.youtube.com/watch?v=a5dpBpaFiMo

 

[cubby1223]

Disastrous things can go whacky when money goes missing from your account.

Back in my college days, I submitted a check for the semester's tuition. I had plenty of cash in the account to cover it. But for some reason the bank decided to send the check back to the college after transferring funds. The college then attempted to submit the check a second time.

I didn't have enough cash to cover twice the tuition. And I had two checks out to two credit cards. One of them hit the same day the tuition check ran through the 2nd time. Now I have bad check fees racking up. Interest racking up. All the while I'm trying to sort out what happened, the college is threatening me with fees and even dropping my courses. The credit card company is pissed off, and wanting their additional fees paid.

Lots of collateral shit can happen with missing funds from a bank account that you don't realize until it happens to you.

I don't use a debit card, don't ever want a debit card. I don't care what the text says in their agreement terms.

Exactly how much collateral damage will your bank cover if your debit card goes stolen?

 

[MtnMan]

Happens all the time, activate your new card and get on with your life.

 

[corwin]

Actually, the CC I figure to use for autopay now has the same rewards program (I believe it's 1.1%), so that isn't an issue. Saw an ad last night a lot of you have probably seen, for the Capital One Quicksilver CC with blanket no limit 1.5% rebate, non expiring, easy redemption if you can believe the ad. I haven't looked into it, but figure I could get it. Guess I'll look into it before contacting all my autopay folks.

Might have to look into it myself...I like to keep all things on the same card but it might just be worth it to not have to keep updating all my autopay places...

 

[lupi]

You can say a debit card will give same protection, but the credit card must give you that protection. About twice a year for the last 4 years I've had the CC call me about a questionable transaction they've halted or want me to confirm. After a minute on the phone no charges ever applied against m account and a new card on the way.

About 8 years ago had a charge applied on the debit card, after a very long phone call, a drive to the bank, filling out an affidavit, having another long phone call after the affidavit was filled and reviewed by the bank, and then about another week of waiting the money was finally deposited back to the bank account. Debit card hasn't been used since.

 

[SunnyD]

Actually, the CC I figure to use for autopay now has the same rewards program (I believe it's 1.1%), so that isn't an issue. Saw an ad last night a lot of you have probably seen, for the Capital One Quicksilver CC with blanket no limit 1.5% rebate, non expiring, easy redemption if you can believe the ad. I haven't looked into it, but figure I could get it. Guess I'll look into it before contacting all my autopay folks.

You mean autoscam.

If you're using autopay, you're doing it wrong. And you're all worried about debit card theft...

 

[Muse]

Happens all the time, activate your new card and get on with your life.

I think it's the first time it's happened to me. One day several years ago I left my CC on the counter at a distant Home Depot, someone charged a tank of gas on it, that was it.

 

[Muse]

You mean autoscam.

If you're using autopay, you're doing it wrong. And you're all worried about debit card theft...

Huh? Never been burned by autopay and it does make my life so much easier than it would be otherwise. When possible I set it up on a CC, otherwise on my checking account. For one thing it ensures that I won't get late charges, also saves stamps, envelopes, trips to the mailbox, or messing around with websites.

I have no worries about debit card theft. When I've been issued debit cards I've gone out of my way to cancel them. I'm aware of how risky they are. There's little advantage to having one. I've been in one or two places that would take a DC and not a CC, big deal.

 

[SunnyD]

Huh? Never been burned by autopay and it does make my life so much easier than it would be otherwise. When possible I set it up on a CC, otherwise on my checking account. For one thing it ensures that I won't get late charges, also saves stamps, envelopes, trips to the mailbox, or messing around with websites.

I have no worries about debit card theft. When I've been issued debit cards I've gone out of my way to cancel them. I'm aware of how risky they are. There's little advantage to having one. I've been in one or two places that would take a DC and not a CC, big deal.

Just wait until that moment where you continue to get billed 3 billing cycles after you've cancelled whatever it is and they keep automatically charging you for it. That's always fun.

And you never need cash for anything? Having a debit card is handy for those few occasions, especially when you don't want to or can't go to the bank (after hours, on a weekend) and need $20 in cash for something.

 

[cubby1223]

Just wait until that moment where you continue to get billed 3 billing cycles after you've cancelled whatever it is and they keep automatically charging you for it. That's always fun.

And you never need cash for anything? Having a debit card is handy for those few occasions, especially when you don't want to or can't go to the bank (after hours, on a weekend) and need $20 in cash for something.

Long ago I began keeping a stash of cash hidden in my car. I always have access if it's needed. And even covers me if I forget my wallet at home. No need for a debit card.

Some autopays are good, like the credit card bill. They don't withdraw if you don't have an outstanding bill with them.