Originally posted by: m3avrck
So does this Compugeeks sell items that are brand new? I mean with such low prices, sometimes you have to wonder if it is selling refurbished items or what. Or I'm assuming maybe it is selling OEM products? I couldn't really find a definite answer in their "About Us" area.
Compgeeks sells discontinued, refurbished, used, and new retail and OEM products. They buy in volume, sell in volume, and count on volume to make their money. You can tell what condition a product is (new, used, retail/OEM, or refurbished) by looking at the little colored circle/square/triangle to the left of the product link/name.
And how reliable is this place? Thanks.
They tend to take a day or five to ship an order, and if there's a problem with the product, it can be a hassle to get it replaced or get a credit. Overall, they're decent, as long as you don't mind waiting and what you buy doesn't have any problems.
I've ordered from them several times, and even with the bother of getting a credit once (took several calls over two weeks) and having to wait for orders to ship, I'll order from them again. They do have very good prices, and they do get some very nice products.
I ordered two remotes this time, one on Sunday, one on Monday (thanks for the heads-up, WildFireVT!). Compgeeks was on the ball on the first one, shipped it Monday night. Second order hasn't shipped yet, unless they noticed that two orders had the same address and put it in the same box (and pocketed the difference in shipping), but if they get it out tonight, I'll have both before the end of the week. Overall, they're not Newegg, but they're not a shady scam company.