corrupt set of JPEG Filters in 98SE... Help if you can!!

[mattyrug]

Don't think that this belongs here, but,
I also posted a thread in Operating Systems earlier this week, not one person aswered with help
I was told to try a re-post here....
here goes....

Got a problem on a buddy's machine displaying JPEG's in Internet Explorer, and Windows Explorer. They come up garbled, or sometimes not at all. I tried Replacing some of the Filters that were installed by office97, with the original Windows ones. So out of Curiosity and much thinking, I installed Netscape, and it displays JPEG's fine, as well as his Photo Editing software (Photoshop 5.5). It's just Internet Explorer, and Windows Explorer. I got the feeling that they are corrupted,(actually more than a feeling!) Ran Virus Scans, Scandisks, etc.....
Re-Installed the Browser, and 98, and office,...etc. Was wondering if anyone knows of a set of replacement filters (i'm not sure of the locations of every one) that can be downloaded. We even went as far as to try another Video Card, and Upgrading to DX8, but still nothing.......

A re-format and Re-Install are'nt really an option, 'till he gets some sort of a full backup system.




Link to other post.....

 

[Vinny N]

Hmmm, I did a quick "find files"

All the filters have an FLT extension.


The only ones that showed up in the search were in this folder: "C:\Progam Files\Common Files\Microsoft Shared\Grphflt"

The file date seems to correspond with Office 97...

 

[Vinny N]

Microsoft knowledge database says to rename them all to a new extension such as .OLD

and search for the file "SETUP.STF" and rename that as well.

For me it was in the C:\Program Files\Internet Explorer\Setup" folder.

Then try to reinstall Office 97.

Database also says that unless this method is used, copying a new filter may not work because it won't be acknowledged by the registry.

 

[mattyrug]

that's what I tried, and thought about the registry, but couldn't find a reference to it in there...
searched Microsoft's Knowledge Base, and couldn't find where either.....

 

[Vinny N]

So you tried that exactly?

Rename all FLT file extensions.
Rename the SETUP.STF.
Then reinstalled Office97?

 

[mattyrug]

stupid @home connection, it was down again.....
yeah, that's one of the solutions offered in the searchable knowledge base.....
and still nothing.....

 

[mattyrug]

bump day #4 for help!!