Connection issues

[NINaudio]

Problem: My internet will randomly stop responding a few times a day. 90% of the time I can still use trillian, but can't get on any web pages.

I've tried all the usual stuff: clearing caches, cookies, and temporary net files. Ran adaware, spybot, and avg to clear anything. Sometimes a simple repair from the network connections scren will get things rolling again, sometimes I need to turn off the modem for a minute, and occassionally I need to reboot the computer before the internet will start working again.

I have a router and I use ZoneAlarm Pro. Is there a setting in either that I might be missing?

Any help would be greatly appreciated!

 

[nweaver]

I would try a root DNS server (4.2.2.1 iirc) and see if that works. ALso, what type of connection, and who is the provider?

 

[NINaudio]

I'm not too well versed on the networking stuff, so could you explain what you mean by a root DNS server?

It is a cable connection through Comcast.

edit:

Here are links to screenschots of ipconfig /all and my ZA settings:

Zone Alarm settings

ipconfig /all

 

[NINaudio]

bump......

 

[Scarpozzi]

Originally posted by: NINaudio
bump......

I have to second the DNS suggestion. Try hard coding it on to 4.2.2.1 primary and 4.2.2.2 secondary....if you have a third option, try 4.2.2.3

Verizon operates these and they're up a lot more often than Comcast's are. They've been reliable for me for the past 6 months and I've actually hard-coded my router to use them for all trafic from my network.

This would explain why you still have a connection to something with a cached connection, but cannot connect to web pages.

 

[Scarpozzi]

Go into your network settings in Windows....find your TCP/IP configuration and set your DNS settings manually... There are usually 2 places you can enter those addresses.

 

[NINaudio]

should I write them into the router connection panel as well?