Computer won't shut down!

Vertigo-1

Senior member
Nov 9, 1999
239
0
76
Just did a format and reinstall of XP, and everytime I go to shutdown, the computer just simply restarts! Anybody have a clue? I'm pretty stumped. I'm guessing the motherboard might be somehow going wonky??

Computer originally was brought in as having virus problems along with the shutdown problem so I did a format, sent it back home although I didn't encounter the problem. Owner installed a bunch of stuff and said the shutdown problem was still present. so he brought it back in. I took another hard drive and installed XP with nothing else, tried a shutdown, and it's still doing it!
 

Vertigo-1

Senior member
Nov 9, 1999
239
0
76
Thanks for the info. Tried turning off APM items and the "restart on system error", didn't help much or show anything. Actually I forgot to mention...the computer sporadically will either restart at a shutdown, or sometimes it'll just simply freeze at the "shutting down your computer" screen. I can hear the hard drive shutting down though, it's just Windows itself seems to freeze over. This is on a fresh install with no extra drivers or anything installed beyond the basic ones that XP installs.
 

guidot

Junior Member
Jan 29, 2004
21
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0
Did anything change in the BIOS? If you upgraded the firmware it may have changed some settings in the BIOS, like restart on PCI activity, or WOL. If its a clean install (meaning you haven't been on the internet) then it shouldn't be spyware, but you might wanna check that too.