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Computer won't shut down!

V

Vertigo-1

Senior member
Just did a format and reinstall of XP, and everytime I go to shutdown, the computer just simply restarts! Anybody have a clue? I'm pretty stumped. I'm guessing the motherboard might be somehow going wonky??

Computer originally was brought in as having virus problems along with the shutdown problem so I did a format, sent it back home although I didn't encounter the problem. Owner installed a bunch of stuff and said the shutdown problem was still present. so he brought it back in. I took another hard drive and installed XP with nothing else, tried a shutdown, and it's still doing it!
 
Thanks for the info. Tried turning off APM items and the "restart on system error", didn't help much or show anything. Actually I forgot to mention...the computer sporadically will either restart at a shutdown, or sometimes it'll just simply freeze at the "shutting down your computer" screen. I can hear the hard drive shutting down though, it's just Windows itself seems to freeze over. This is on a fresh install with no extra drivers or anything installed beyond the basic ones that XP installs.
 
Did anything change in the BIOS? If you upgraded the firmware it may have changed some settings in the BIOS, like restart on PCI activity, or WOL. If its a clean install (meaning you haven't been on the internet) then it shouldn't be spyware, but you might wanna check that too.
 
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