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Computer unusable: replacing mouse

C

Craig234

Lifer
I spilled some water on my already unreliable Microsoft mouse, and the left button stopped working.

I unplugged it and plugged in a new Logitech G9X, hoping plug and play would take care of it. Wrong.

It didn't work at all. I rebooted and got a message about 'USB device is bad and unknown'.

I did some basic diagnostics. I switched back to the MS mouse; it still moved the cursor but no button.

I ran control center; under mouse, it said the MS mouse was installed and workiing ok. I hit install new device and it didn't find any.

Funny thing, going around control center menus, one place actually has icons for several devices and ine is for the G9X. Pressing it does nothing though.

So I'm totally with the computer unusuable until I get this new G9X working. Win 7 Ultimate.
 
Tried different USB ports? Is everything else USB on the PC working ok? You usually don't need a driver for basic mouse functions, like movement and clicks. If Microsoft is insistent on installing your Logitech drivers, the software may help. Have you tried starting the computer from the off state with the Logitech plugged in?
 
I'm temporarily using a G9x at work, and you don't need drivers for anything except fancy uses of LGS. The default sensitivity profile is remembered inside the mouse itself.
 
ketchup79 said:
Tried different USB ports? Is everything else USB on the PC working ok? You usually don't need a driver for basic mouse functions, like movement and clicks. If Microsoft is insistent on installing your Logitech drivers, the software may help. Have you tried starting the computer from the off state with the Logitech plugged in?
Click to expand...

Yes, I tried different ports, and most reliably I used the same port for the Logitech that the MS Mouse was working ok in.

I tried the USB ports on top of the PC that work for a flash drive, but they didn't work for either mouse for some reason, so I stuck with the rear ports.

I did power recycly a couple times with the Logitech installed - no function, just showing up in that list of devices in the control panel, while it still says the MS mouse is the one in use.

That's what I thought, that I shouldn't need to install drivers for basic functions, that it should recognize and use the new one (plug and play).

Still no idea why that's not working. Haven't installed drivers yet, back to using old mouse.
 
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