Computer does not restart if booted from windows.

[TeamLegend]

i have a athlon xp 2200 and for some reason when i go start - shut down- restart- the computer goes thru bios and then a blank screen just comes up.

then i turn it off completely wait 1 min and turn on the computer, and then it boots in windows xp properly

i have win xp with all the updates sp 1 etc..

running office 2003..


can anyone please help, it is making me nuts!!

 

[LiLithTecH]

There are a multitude of reasons for XP failing to Shutdown or Reboot.

You need to give a description of you particular Hardware/OS setup
(i.e. Motherboard, CPU, Sound card, Drives, etc...)

Also, have you checked the EVENT LOG to see if it has any indication
as to what may be the culprit?

 

[TeamLegend]

Originally posted by: LiLithTecH
There are a multitude of reasons for XP failing to Shutdown or Reboot.

You need to give a description of you particular Hardware/OS setup
(i.e. Motherboard, CPU, Sound card, Drives, etc...)

Also, have you checked the EVENT LOG to see if it has any indication
as to what may be the culprit?

i just got this amd athlon xp 2200 with the ecs elitegroup mainboard iso9001

i have a 40 gig main master drive that loads to xp and then i have a slave 60 gig with all my back up

i have a cdrw set to sec master..

i got a power magic 500 watt power supply, and a cool master cpu fan.

where is the even log? can u help me out..

 

[TeamLegend]

okay i did some search and found in the event viewer


here is a snap shot? where can i locate this driver?

click here to view the pic

 

[rectifire]

Sounds like you have a problem with one of your USB devices, whether it be the actual USB controller itself, or any peripheral USB device you might have attached to your computer.

My first guess would be to detach all USB devices from your computer, then restart and see if you have the same non boot after windows restart problem. If this works, then plug your USB devices back in one by one, testing each time that windows reboots properly.
If you end up having a problem USB device, check the manufacturers website for driver updates that may fix the problem.

Hope this helps. =) Let us know what happens.

 

[TeamLegend]

i updated the usb drivers, but i still had the problem.

then i opened my case and removed the hardrive cables which run to the hd to mobo. and put it back in.

and i do not have the problem anymore.