Computer build not working out

[alcohol120]

This is my first time putting a computer together. I have had help from a few friends that have more experience but I can't get it to turn on. here are the main parts:

Intel Core i5-6500 3.2GHz Quad-Core Processor

ASRock H170M Pro4 Micro ATX LGA1151 Motherboard

Kingston HyperX Fury Black 16GB (2 x 8GB) DDR4-2133 Memory

Samsung 850 EVO-Series 120GB 2.5" Solid State Drive

Apevia X-QPACK3-BL MicroATX Mini Tower Case

Logisys 480W ATX Power Supply


pcpartpicker.com says there shouldn't be any compatibility issues. can anyone offer any help? im lost at this point. i think i'll be trying to return the motherboard.

not much happens when i try to power it on. i can't get any lights on or any of the fans to start spinning. i've tested the power supply with a paper clip and it appears to be working (fan is spinning).

 

[UsandThem]

I'd start by disconnecting that Logisys power supply, and actually using a quality power supply.

You didn't give the model number of it, but a quick Google search of the wattage shows it being in the $22 range, having almost as many 1-star reviews as 5-star reviews, which is never a good sign.

 

[Burpo]

I see 4 pin plug in 8 pin socket. Not sure how the AsRock board likes that..

It is likely the Logisys 480W ATX Power Supply.. Pure garbage..
I still have 2 setting here that died first power up and Newegg denied (past 30 days).

You need a better PS for sure.

 

[UsandThem]

I see 4 pin plug in 8 pin socket. Not sure how the AsRock board likes that..

Good catch.

I'm on my cell phone and didn't expand the pictures. All I could see was a big 'ole mess of wires going everywhere.

 

[alcohol120]

I see 4 pin plug in 8 pin socket. Not sure how the AsRock board likes that..

It is likely the Logisys 480W ATX Power Supply.. Pure garbage..
I still have 2 setting here that died first power up and Newegg denied (past 30 days).

You need a better PS for sure.

Thanks for the help. I guess I'll try another power supply. The manual for the motherboard says a 4 pin plug will work but maybe this power supply is bad.

 

[UsandThem]

Thanks for the help. I guess I'll try another power supply. The manual for the motherboard says a 4 pin plug will work but maybe this power supply is bad.

I know the Asrock manual states that, but plug both of them in.

There was another user here a couple months ago with a Asrock board who only wanted to plug one 4-pin connector in, and refused to plug both in.

He never got his system to boot, and ended up not getting any more help because he wouldn't listen.

They do put both of those power connections there for a reason. If it won't power on using one, use them both.

 

[alcohol120]

I know the Asrock manual states that, but plug both of them in.

There was another user here a couple months ago with a Asrock board who only wanted to plug one 4-pin connector in, and refused to plug both in.

He never got his system to boot, and ended up not getting any more help because he wouldn't listen.

They do put both of those power connections there for a reason. If it won't power on using one, use them both.

It only has one 4 pin connector.

 

[UsandThem]

It only has one 4 pin connector.

Not surprising for a Logisys PSU. In the future, if you see that name, just click away from it.

For power supplies, stick with EVGA, Antec, Seasonic, Delta, Corsair, or even Thermaltake. There are several others that are also good like FSP, but you can read some reviews when you look for your next one.

Power supply quality varies greatly, even among the same brand. Most companies have OEMs that actually manufacture the units, and then they slap their sticker on it.

For example, EVGA doesn't make any of their own units. Their economy line, like the 100-B1-0600-KR for $39.99 is a so-so unit like low-end Thermaltake and Corsair units. However, EVGA's SuperNova G2 units are a SuperFlower Leadex unit and are one of the higest rated units out there. Of course with quality comes a higher price.

However, all of those are better than Logisys units.

Here is a list of who actually makes the units for the companies:

http://www.tomshardware.com/reviews/power-supply-oem-manufacturer,2913-6.html

 

[dave_the_nerd]

Since everybody else told you the PSU was garbage, I would also point out the following possible issues (which have happened to me) in no particular order:

1) It's possible the motherboard is shorting to the case. Remove it from the case, place it on a piece of cardboard or something similarly nonconductive, and try it again.

2) It's possible that you have a defective CPU fan or it's plugged into the wrong power plug on the motherboard. (Many motherboards will refuse to power on if there's no load on the CPUFAN fan header.)

3) Sometimes motherboards will be stupid out of the box because of CMOS/BIOS weirdness. Unplug everything, plug it all back in, reset the cmos, then try booting it.

4) If your rig is plugged into a power strip or circuit which is already pretty heavily loaded, some surge protection might be preventing the PSU from drawing enough power to start up. So try a different wall outlet, or an outlet in a different room, with no power strip surge protector.

5) It sounds insane, but I swear to god that I built a computer once which wouldn't power up if there was a keyboard plugged into the front panel USB ports. Ended up having to replace the USB header cable doodad. (Probably a short of some kind)

6) Your power button might be defective. Try shorting the power-switch headers with a screwdriver, or use the reset button if your case has one.

Good luck with your build, it looks like it will be a nice machine.

 

[AnonymouseUser]

The 480W Logisys PSU (ps480d) that I found as the first result in online search says it is not compatible with Haswell Processors (4th gen), which means it's also not compatible with anything newer (i5 6500 is 6th gen). This is probably due to the lack of 8-pins necessary for the CPU 12V power connector. You need a better PSU.

Haswell Support: No

 

[alcohol120]

thanks for all the tips. i have replaced the power supply with an antec 450w one from staples. i also drove all the way back to microcenter today and exchanged the motherboard for a new one. i put everything together and it still wont power on. i'll investigate and troubleshoot some more. i guess the only thing left would be the case at this point....

 

[UsandThem]

thanks for all the tips. i have replaced the power supply with an antec 450w one from staples. i also drove all the way back to microcenter today and exchanged the motherboard for a new one. i put everything together and it still wont power on. i'll investigate and troubleshoot some more. i guess the only thing left would be the case at this point....

When testing it to make sure everything works, do it outside of the case. Just set the motherboard on top of wood, motherboard box, etc. (nothing that is conductive like metal). You can power on the system by briefly touching the two motherboard PWR pins with the end of a screwdriver. Just make sure you only touch those two pins though. When first testing it, just install the CPU (plus cooler) and one stick of ram. It should power on for you. After you verify it works, you can disconnect the power and install it in the case adding your hard drive and other components.

 

[alcohol120]

When testing it to make sure everything works, do it outside of the case. Just set the motherboard on top of wood, motherboard box, etc. (nothing that is conductive like metal). You can power on the system by briefly touching the two motherboard PWR pins with the end of a screwdriver. Just make sure you only touch those two pins though. When first testing it, just install the CPU (plus cooler) and one stick of ram. It should power on for you. After you verify it works, you can disconnect the power and install it in the case adding your hard drive and other components.

thanks for the help. i tried doing this but i cant get any power. i have noticed that if i take the battery out the power light comes on in the case but it still wont work.

 

[UsandThem]

thanks for the help. i tried doing this but i cant get any power. i have noticed that if i take the battery out the power light comes on in the case but it still wont work.

It's tough to say from here what could be the issue.

You have exchanged the motherboard and power supply, so if you have everything correctly installed, that would leave your CPU or RAM as the issue.

When I first got my feet wet in computers and decided to build my first computer back in 1997, a guy I was stationed with had already been building his own for years and was very knowledgeable. He offered for me to bring over my parts and he would walk me through it.

I'm glad he did, because even though I had a good understanding of how it would work, there were a few kinks with my components and he helped me figure out what was the problem. To this day I still am a big proponent of having a knowledgeable friend or acquaintance there because as you now see, things can not go smoothly as you had hoped.

Really all you can do at this point is to figure out what part(s) are the problem. And without other known good working parts, its tough to do.

 

[alcohol120]

the only sign of power that i can get is when i take out the watch battery and then try to turn it on, i can see the power LED flicker on and off for 5 seconds until it goes off completely. could i have my cmos jumper in the wrong position or something? its on pin 1 and 2, which i think is right.

 

[UsandThem]

Yes, I looked at your user manual to make sure, but the jumper is on the correct default pins (1-2).

 

[Ketchup]

What model Antec did you get?

 

[piasabird]

So what kind of standoffs are the motherboard screwed into? Is it grounding out? Did you connect the power button properly? Try testing the motherboard outside of the case.

 

[alcohol120]

What model Antec did you get?

its the VP-450. http://m.staples.com/Antec-VP-450W-...ytocYjCjrW2wxFmzrymK2FsSJLGyWtrdiYaAoF68P8HAQ

So what kind of standoffs are the motherboard screwed into? Is it grounding out? Did you connect the power button properly? Try testing the motherboard outside of the case.

they were screwed into the ones that came with the case. i'm pretty sure i have the power button connected properly. i tried bypassing it using a screw driver but nothing start up that way wither. when i put the voltmeter on the power button pins i get a reading that jumps around from .5 to 1.35 volts. i have the motherboard outside the case right now to troubleshoot.

inside row:

outside row:

im not sure if this matters or not but there is an empty ground pin left over after plugging everything in to the system panel header. right now i have it as the middle ground but ive tried moving the reset switch so that the ground on the end is empty.

 

[Burpo]

To make sure it's not the power button, you can use a small screw driver, at the system panel header, and touch from Power Button to ground (side by side)..

This should start the system, and you should have lights, fan, & hopefully video

 

[redzo]

To make sure it's not the power button, you can use a small screw driver, at the system panel header, and touch from Power Button to ground (side by side)..

This should start the system, and you should have lights, fan, & hopefully video

Or he could just use the case reset switch for power on.
Connect the reset switch where the power switch should go and use the case's reset switch to power on the system.

 

[boomerang]

Time to get down to the very basics.

You say the MB is out of the case and on a non-conductive surface. That is good, continue that way for now.

Unplug everything not essential to boot. You will need the PS, processor (with fan connected), memory, keyboard, mouse and monitor. Hook up nothing else. No HD, no USB, nothing else including the front connectors from the case.

Make sure both power connectors on the PS are in place and seated. Make sure the PS rocker switch on the back is in the on position and that it is plugged into a live outlet.

I see in your manual that with two memory sticks, the A2 and B2 slots have first priority. Switch the memory to those two.

Now, short across the two pins for the power switch momentarily and see what happens. If there is no joy, then try one memory stick at a time.

 

[alcohol120]

Time to get down to the very basics.

You say the MB is out of the case and on a non-conductive surface. That is good, continue that way for now.

Unplug everything not essential to boot. You will need the PS, processor (with fan connected), memory, keyboard, mouse and monitor. Hook up nothing else. No HD, no USB, nothing else including the front connectors from the case.

Make sure both power connectors on the PS are in place and seated. Make sure the PS rocker switch on the back is in the on position and that it is plugged into a live outlet.

I see in your manual that with two memory sticks, the A2 and B2 slots have first priority. Switch the memory to those two.

Now, short across the two pins for the power switch momentarily and see what happens. If there is no joy, then try one memory stick at a time.

i've tried this already (without the keyboard, mouse, and monitor because lets face it, i won't be needing them). nothing happens when i short across the two pins, nothing happens when i try to use the reset button instead of the power button. nothing happens at all. since this is my first build and theoretically there shouldn't be anything going wrong im starting to believe the inner parts of a computer work together through some sort of black magic. i'm taking the parts to a repair store and will probably have to pay $100 for the wizard to take a look and do some kind of sorcery.

i really appreciate everyone's help on here. thanks

 

[Ketchup]

That Antec you bought also only has a 4-pin (2x2) cpu power connector. It could just be the the CPU and/or board is not settling for less than the recommended 8-pin (2x4).

 

[redzo]

That Antec you bought also only has a 4-pin (2x2) cpu power connector. It could just be the the CPU and/or board is not settling for less than the recommended 8-pin (2x4).

http://www.antec.com/pdf/manuals/VP450_manual_EN.pdf
But it looks like it features a 4+4(8pin) motherboard connector.