Originally posted by: LS21
Originally posted by: guyver01
you're getting jacked then.. either that or you're a bad negotiator.
i'm in denver, and i'm paying $140 for Premium, Internet and Phone... i get HBO/Starz with that price too.
All i had to do was call them and tell them my previous rate was too expensive.
i called them at the end of my trial (80/month) to cancel
they only offered to downgrade tv and internet and retain the same 80/month price (thats not a discount)
i called a second time to cancel... they said "go ahead and bring the boxes back to the office"
i called a third time to cancel.... they said "go to the office to cancel"
so, no attempts at customer retention. i went to direct tv & qwest and i love it. FASTER, better quality, cheaper. only prob is contract but i dont care
Originally posted by: mugs
Originally posted by: LS21
Originally posted by: guyver01
you're getting jacked then.. either that or you're a bad negotiator.
i'm in denver, and i'm paying $140 for Premium, Internet and Phone... i get HBO/Starz with that price too.
All i had to do was call them and tell them my previous rate was too expensive.
i called them at the end of my trial (80/month) to cancel
they only offered to downgrade tv and internet and retain the same 80/month price (thats not a discount)
i called a second time to cancel... they said "go ahead and bring the boxes back to the office"
i called a third time to cancel.... they said "go to the office to cancel"
so, no attempts at customer retention. i went to direct tv & qwest and i love it. FASTER, better quality, cheaper. only prob is contract but i dont care
You said standard TV and standard Internet is $120/month. Now you say they offered to let you "downgrade" for $40 less. What were you downgrading TO?![]()
Originally posted by: guyver01
Originally posted by: DLeRium
TV pisses me off because I believe if we pay for their STANDARD CABLE (not basic), and get channels like ESPN, etc we should rightfully obtain their HD versions.
You do now... Comcast gives HD at no extra charge.
FREE HD with no HD equipment or access fees
Originally posted by: mugs
You said standard TV and standard Internet is $120/month. Now you say they offered to let you "downgrade" for $40 less. What were you downgrading TO?![]()
Originally posted by: DLeRium
Originally posted by: guyver01
Originally posted by: DLeRium
TV pisses me off because I believe if we pay for their STANDARD CABLE (not basic), and get channels like ESPN, etc we should rightfully obtain their HD versions.
You do now... Comcast gives HD at no extra charge.
FREE HD with no HD equipment or access fees
Wait what? Where? I see the ad but is it for triple play only?
Originally posted by: LS21
Originally posted by: mugs
You said standard TV and standard Internet is $120/month. Now you say they offered to let you "downgrade" for $40 less. What were you downgrading TO?![]()
standard was espn/cooking/etc.. no premium (hbo/starz).. but i had HD option. they wanted to take away HD
internet was 2-tiered (3 and 5mb???). it was the same price on trial and they wanted to put me back down to 3mb.
throughput was spotty, and response was poor
Originally posted by: DLeRium
Originally posted by: guyver01
Originally posted by: DLeRium
TV pisses me off because I believe if we pay for their STANDARD CABLE (not basic), and get channels like ESPN, etc we should rightfully obtain their HD versions.
You do now... Comcast gives HD at no extra charge.
FREE HD with no HD equipment or access fees
Wait what? Where? I see the ad but is it for triple play only?
Originally posted by: spidey07
Originally posted by: Xanis
Originally posted by: LS21
their prices in denver BLOW. standard cable tv and standard cable internet for 120$...fuck that
You think that's bad? Try living in the home of Comcast, Philadelphia. ComCrap holds a monopoly over the ENTIRE city. I pretty much have no other options for TV and internet. DirecTV isn't available in all places, and the only other broadband available is AT&T DSL. Assuming I was able to get DirecTV and AT&T DSL, the combined price would be even more outrageous.
So you're complaining that the competition can't compete? Sounds like you want to hate the leader and innovator for offering such service at such a low price.
You said it yourself - you have options you just think they are too expensive. That is not a monopoly.
