Case missing part? P180

[qpwoeir]

Hey,

I recently purchased the P180B from Fry's (influenced by the rebate). However, when the case came in, I found that it was missing the top grill cover (that makes the case look kind of weird).

What is the best way to resolve this problem? Should I call Antec and see if they can help? I called Fry's already, and as expected, I would have to send the case back for anything, and I don't want to deal with the shipping costs/extra time.

Lend me your wisdom!

Thanks.

 

[swtethan]

That mesh cover doesnt really do anything but make it a little more hasseling when moving your case. The top fan already has a mesh cover over it already so who needs it!

 

[qpwoeir]

It's the principle! Plus, the case does have holes for the mesh to slide in, so I'd like it too look fit. I would definitely attach it if I had it.

 

[Cheezeit]

Are you sure its not in a seperate part of the box? If its missing, give antec a call and they should send one to you.

 

[swtethan]

go to frys and steal another one

 

[tylerdustin2008]

Here you go maybe i can be some help. Go here and select spare parts, And tell them the exact part. You will have a new one in 3-4 weeks free of cost.

http://www.antec.com/NAnewticket.html

Tyler

 

[idiotekniQues]

antec is good like that. it wont take 3-4 weeks either.

heck i lost some drive rails and i needed one more to install another burner, i emailed antec and requested one - i had four of them arrive within a week.

 

[tylerdustin2008]

With big items it takes a long time. Where are you located. I am on the other side of the country than they are so....

 

[idiotekniQues]

im in jersey

 

[RKS]

I asked for a new front door and 2 new side panels. They were sent free but it did take a few weeks. I also broke the front bottom filter door and I got that within a week.

Antec CS is much better than most computer companies.

I have a broken fan from an AC HSF and even though they have a 6 year warranty they just send you back to the retailer, as if any retail operation is going to help with a product 5 years after you purchase it. :roll:

 

[qpwoeir]

Wow. Thanks everyone - this was just what I was hoping for. Now I have a load off my shoulders and now need to get ready to show off the sexy case.

 

[wgoldfarb]

Antec is supposed to have excellent customer support. Call them, they will probably just send you one.