Can you do anything to remove retaliatory feedback you get on eBay?

CowSandwich

Banned
Aug 13, 2001
282
0
0
Sorry to be posting so much about ebay, but I've had some really bad luck these past few weeks (no, still no word about the pants, but I gave him 5 days to ship them or threatened to file a fraud complaint with his local police).

Anyway. I paid for an Auction for America item using Billpoint, and get another bill from the seller telling me I had to pay again, because "I wasn't supposed to pay using Billpoint." The item I won was a CD. It cost $2.99, and all Auction for America items should have free shipping (it was in the rules, and I sold some stuff to donate money to the September 11th Fund and I covered all the shipping costs myself) because it's for charity, so the total cost should have been $2.99, which I sent.

The seller told me he wouldn't send me the CD because I had to send $2.99 plus $5.50 shipping and handling ($5.50 for a CD!) to his paypal account. I sent him all the Auction for America rules, but he skirted around them. Finally, I gave up after one month, left him biting negative feedback, and he leaves me a negative feedback in return. Funny, he didn't answer my e-mails for over two weeks, but as soon as I leave him a negative feedback, he leaves one for me, too.

This is the second non-deserved negative feedback I've gotten so far (yeah, pants boy left me one too). Is there anything at all I can do about it besides explain what happened on my about me page? It really sucks, because it's screwed up my perfect feedback rating. :( And I was up to almost 60, too. :(

EDIT: What also pisses me off is that this seller made other people pay via paypal (it was a dutch auction), and a lot of them did, apparently. The money that was supposed to go to the Auction for America charity didn't, because of this cheating slimeball. :( He didn't have to pay insertion or final value fees, either.
 

KevinF

Senior member
Aug 25, 2000
952
0
0
:disgust:

I can't believe someone would do that.

Normally, I doubt it would help, but I'd suggest emailing eBay. I'd be surprised if they removed the negative feedback, but hopefully you can get that #$!@ banned, in the least.

I imagine eBay doesn't like people keeping the Auction for America money for themselves, because it also makes eBay look bad.
 

CowSandwich

Banned
Aug 13, 2001
282
0
0
Here's the auction.

Yeah, basically, he used the tragedy to make a cheap profit. That's lower than low.

I'll try e-mailing eBay, but they haven't been very helpful in the past. This situation might be different, though. I'll let you know what happens.

(whoops, it was $3.50 not $2.99, my memory is failing me)
 

Lucky

Lifer
Nov 26, 2000
13,126
3
0
i believe there is a thing called square trade, if nothing else works. its like mediation.

 

kranky

Elite Member
Oct 9, 1999
21,020
156
106
If you can document that he demanded payment via Paypal after you already paid via Billpoint (as the auction requires), email to safeharbor (Link) and very briefly describe what happened.
 

b0mbrman

Lifer
Jun 1, 2001
29,470
1
81
Oh my. What a jerk...

By the way, if you can prove the guy's a fraud, Ebay will usually remove the feedback...it'll take a while though