Cable Internet Account Suspended

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RiDE

Platinum Member
Jul 8, 2004
2,139
0
76
Originally posted by: dabuddha
Originally posted by: spidey07
Originally posted by: VenomXTF
Nice of you to jump the gun Spidey. The letter was not for illegal content, none of which was downloaded.

Cliffs:
Internet gets shut off one day.
Next day tech comes up and removes blocker. Internet still not working.
Call again, get forwarded to 10 different departments/people none of which help.
The internet was shut off for using too much bandwidth. Three letters were supposebly sent, all of which the "post office lost."
After 4 hours on the phone, a manager turns it back on, tells me there is a 50GB limit and it's still the fualt of the post office.
The next day the internet finally works.

Sorry.

50 GB a month is definately abuse. Many large business with a DS3 don't move that much.

Don't want to get shut off? Pay for a higher service.

Wrong. Have you seen the size of demos these days? Plus linux isos and what not. You should learn by now that it isn't smart to assume because it really made you look like an ass :)

 

VenomXTF

Senior member
May 3, 2004
341
15
81
There is no DSL available here for now. Only other option is dialup, maybe ISDN if we're close enough.

My whole issue was not so much the fact that there is now a bandwidth limit. If I knew about it, I would not have bothered downloading and testing Vista, etc. But the fact that I knew NOTHING about a limit, no warning about exceeding this limit, and nothing about our account being suspended. All the BS I had to go through with customer service, supervisors, etc. until I finally got to a manager that can do something. I bet they also have a big sign on their wall saying "BLAME THE POST OFFICE!"

It's pretty bad when even the cable guy thinks this bandwidth limit is bs (which he has never heard of either) and the whole thing being ridiculous.
 

ultimatebob

Lifer
Jul 1, 2001
25,134
2,450
126
Originally posted by: SLCentral
50GB really isn't a lot at all, especially for cable internet AND legal downloads. Vista Beta 2 was like 4GB, demos from XBL can add up to 30GB easy, and other downloads/regular surfing adds up. What a bunch of crock.

Yeah, 50 GB isn't much at all if you have a 3 MB/s cable connection. Hell, I could burn through that just by downloading a few 500 MB+ game demos, some Linux .ISO's and updating my video podcast subscriptions from iTunes.

Of course, Prolog's customer support has always sucked. When I lived in Pennsylvania, I dropped them like a bad habit when they refused to add modems to my local access number when I was getting busy signals all the time.
 

dmcowen674

No Lifer
Oct 13, 1999
54,889
47
91
www.alienbabeltech.com
Originally posted by: spidey07
Originally posted by: VenomXTF
Nice of you to jump the gun Spidey. The letter was not for illegal content, none of which was downloaded.

Cliffs:
Internet gets shut off one day.
Next day tech comes up and removes blocker. Internet still not working.
Call again, get forwarded to 10 different departments/people none of which help.
The internet was shut off for using too much bandwidth. Three letters were supposebly sent, all of which the "post office lost."
After 4 hours on the phone, a manager turns it back on, tells me there is a 50GB limit and it's still the fualt of the post office.
The next day the internet finally works.

Sorry.

50 GB a month is definately abuse. Many large business with a DS3 don't move that much.

Don't want to get shut off?

Pay for a higher service.

What service would that be?

Which version of the Internets doesn't have a 50GB limit?
 

ultimatebob

Lifer
Jul 1, 2001
25,134
2,450
126
Originally posted by: dmcowen674
Stop using the Internets

That is not allowed in the U.S.

Yeah man, you're blocking the tubes! No wonder it takes the internets that my staff sends me three days to get there :)
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
Originally posted by: dmcowen674
What service would that be?

Which version of the Internets doesn't have a 50GB limit?

A business class service.

They don't care how much you use, they just sell you a pipe and let you do whatever you want. But a home service can and should have limits. You can't have people raping the ISP and not pay for it.
 

tjaisv

Banned
Oct 7, 2002
1,934
2
81
Originally posted by: spidey07
Originally posted by: VenomXTF
Nice of you to jump the gun Spidey. The letter was not for illegal content, none of which was downloaded.

Cliffs:
Internet gets shut off one day.
Next day tech comes up and removes blocker. Internet still not working.
Call again, get forwarded to 10 different departments/people none of which help.
The internet was shut off for using too much bandwidth. Three letters were supposebly sent, all of which the "post office lost."
After 4 hours on the phone, a manager turns it back on, tells me there is a 50GB limit and it's still the fualt of the post office.
The next day the internet finally works.

Sorry.

50 GB a month is definately abuse. Many large business with a DS3 don't move that much.

Don't want to get shut off? Pay for a higher service.

Sorry, but you don't know what you're talking about. 50GB on your average residential broadband line is NOWHERE NEAR abusive. You'd have to be talking more like several hundred GBs before u can even begin to raise the flags, and even then it's still debatable as to whether it's abusive.

 
Jan 31, 2002
40,819
2
0
Originally posted by: dmcowen674
Which version of the Internets doesn't have a 50GB limit?

My Internets don't. :p

An old college buddy managed to put a terabyte through his in the span of one month (6MBit DSL, running full speed, 24/7)

Not even a phone call.

- M4H
 

dmcowen674

No Lifer
Oct 13, 1999
54,889
47
91
www.alienbabeltech.com
Originally posted by: MercenaryForHire
Originally posted by: dmcowen674
Which version of the Internets doesn't have a 50GB limit?

My Internets don't. :p

An old college buddy managed to put a terabyte through his in the span of one month (6MBit DSL, running full speed, 24/7)

Not even a phone call.

- M4H

Wow, your buddy owes at least $59,000 for that month's worth of bandwidth.
 

VenomXTF

Senior member
May 3, 2004
341
15
81
Originally posted by: Pepsi90919
Oh no, ?ISP issues again? I think to myself.
ZZZZZZZZZZzzzzzzzz

look, don't write forum posts like romance novels. nobody will read them.

No buddy, you look. Just because you cannot write (or read for that matter) don't get on my @ss for putting my thoughts into a well written post. I had nothing else to do while waiting for my internet to come back on yesterday, so I wrote down everything that happened. I stated from the beginning that it will be a long read, so if you don't have the reading comprehension, skip the thread. It is really not my fault you are under-educated and have no respect. Others have clearly read my whole "romance novel" and had no problem with it.
 

Pepsi90919

Lifer
Oct 9, 1999
25,162
1
81
Originally posted by: VenomXTF
Originally posted by: Pepsi90919
Oh no, ?ISP issues again? I think to myself.
ZZZZZZZZZZzzzzzzzz

look, don't write forum posts like romance novels. nobody will read them.

No buddy, you look. Just because you cannot write (or read for that matter) don't get on my @ss for putting my thoughts into a well written post. I had nothing else to do while waiting for my internet to come back on yesterday, so I wrote down everything that happened. I stated from the beginning that it will be a long read, so if you don't have the reading comprehension, skip the thread. It is really not my fault you are under-educated and have no respect. Others have clearly read my whole "romance novel" and had no problem with it.
ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZzzzzzzzzzzzzzzz
 
Jan 31, 2002
40,819
2
0
Originally posted by: dmcowen674
Originally posted by: MercenaryForHire
Originally posted by: dmcowen674
Which version of the Internets doesn't have a 50GB limit?

My Internets don't. :p

An old college buddy managed to put a terabyte through his in the span of one month (6MBit DSL, running full speed, 24/7)

Not even a phone call.

- M4H

Wow, your buddy owes at least $59,000 for that month's worth of bandwidth.

:roll: Please. In Socialist Canada, bandwidth buys you.

:D

- M4H
 

So

Lifer
Jul 2, 2001
25,923
17
81
I for one enjoyed the read, you pansies.

Good job getting it back and 50GB is a BS limit.
 

Jawo

Diamond Member
Jun 15, 2005
4,125
0
0
Good story! Too bad most cable companies suck and theres little that can be done about it, besides them upgrading the system to handle more traffic. Most troubles I have had is uploading stuff, not downloading.
 

Pacemaker

Golden Member
Jul 13, 2001
1,184
2
0
Why don't they put top end limiters like most cable companies do. It makes a lot more sense then a limit. I bet even with the limit the network slows to a crawl in peak hours, but if they had say a 350k/bs download limit it would be a bit faster.

The cable company in my area sells cable internet by bandwidth not total amount. In other words if you want 100kbs for just surfing and email you pay 30 bucks if you want 250kbs that costs 50 if you want unrestricted that will run 90. This makes much more sense then trying to limit total amount downloaded.
 

Lonyo

Lifer
Aug 10, 2002
21,938
6
81
Originally posted by: Zach
I agree with Spidey about it being abuse. 50G/month is like saturating low end DSL 24h/d, 7 days a week. That does seem excessive.

156.5kb/s / 8b/B = 19.5kB/s
19.5 kB/s * 60s/1m = 1170kB/m
1170kB/m * 60m/1h * 24h/d * 31d/m = 52228800kB/month
52228800kB/month * 1m/1024k * 1g/1024m = roughly 50gB/month

Umm, what kind of seriously ass low end broadband is that? That's not broadband, that's barely above ISDN speeds.
50GB/mo on 3MB cable is limiting him to 6% of possibly 24/7 saturated bandwidth, that's not a lot.
If you got something and were only allowed to use it to 6% of its capacity, wouldn't you be pissed?

But, 50GB/mo is quite a lot, I was managing 30GB/mo on average over about a year on 1GB DSL, including questionable material, but that was before the advent of things like youtube, google video, and websites which allow you to legally stream media such as TV shows. Game demos and patches/updates/extra content were also smaller.
When I was doing 30GB/mo on 1MB DSL, HDD's were about 4x the cost per GB they are now (that was only 2 or 3 years ago!).

50GB/mo is not a lot in this day and age.


Lets not forget other services such as Steam where you can download games from the internet, legally. Or Direct2drive. Or free MMORPG betas.
 

Eeezee

Diamond Member
Jul 23, 2005
9,922
0
76
:thumbsup: an epic tale, almost like the Illiad

I recommend that you find an alternative provider. If someone else does cable, give them a shot (and be sure to ask about bullshat limits first). After that check out DSL. It might even be cheaper for you. If your down line was only 3mbit, you can probably find a DSL plan in the area with the same speed (and hopefully no bandwidth limit).

I'd start investigating now, and then I'd write a letter to someone high up on the corporate ladder letting them know that you're cancelling their service due to these ridiculous limits. Explain that a month's worth of normal usage would require a much higher limit.

Cox sent my household a letter about a decade ago. They were concerned that I was using so much bandwidth, but they never had any limit in place (and said so in the letter). Their concern was that I was sharing the internet with other people in the neighborhood with or without my knowledge. I cut down on gaming for that month, and then I resumed normal usage and never received another letter again.
 

Eeezee

Diamond Member
Jul 23, 2005
9,922
0
76
Originally posted by: spidey07
cliffs.

And stop downloading illegal crap and this won't happen to you.

Stop abusing the network.

Stop being a douche
 

Eeezee

Diamond Member
Jul 23, 2005
9,922
0
76
Originally posted by: Kalvin00
Originally posted by: Zach
I agree with Spidey about it being abuse. 50G/month is like saturating low end DSL 24h/d, 7 days a week. That does seem excessive.

156.5kb/s / 8b/B = 19.5kB/s
19.5 kB/s * 60s/1m = 1170kB/m
1170kB/m * 60m/1h * 24h/d * 31d/m = 52228800kB/month
52228800kB/month * 1m/1024k * 1g/1024m = roughly 50gB/month

What? Since when is low end DSL set at 150 down? 1500 maybe... in which case that is 187kB/s, which is about 15GB per day if you max it out all the time..

Seriously, the cheapest DSL plan in my area is 1500 down. The next one up is 3000. I don't know where the hell Zach is getting those numbers because it seems that he just plucked them from thing air.
 

MustangSVT

Lifer
Oct 7, 2000
11,554
12
81
believe it or not.. i was bored enough to read through all that...

you sound like 15 -_-; or at least it could have been handled better.

but I say cancel it.
 

Eeezee

Diamond Member
Jul 23, 2005
9,922
0
76
Originally posted by: The Battosai
Originally posted by: Warthog912
Originally posted by: Zach
I agree with Spidey about it being abuse. 50G/month is like saturating low end DSL 24h/d, 7 days a week. That does seem excessive.

156.5kb/s / 8b/B = 19.5kB/s
19.5 kB/s * 60s/1m = 1170kB/m
1170kB/m * 60m/1h * 24h/d * 31d/m = 52228800kB/month
52228800kB/month * 1m/1024k * 1g/1024m = roughly 50gB/month

Gimme a break. I'll hit that limit LEGALLY in ~10 Days or so on my ~3meg DSL.

i have 5 meg down and 2 meg up of cox cable. whats the max if i maxed it out every second for a month?

Uhm, use math the same way that Zach did?

Roughly it works out to 1.5 terrabytes/month assuming I didn't fvck something up