Broken PCI-E retention mechanism (Asrock Z87E-ITX)

Ichinisan

Lifer
Oct 9, 2002
28,298
1,235
136
My Asrock Z87E-ITX board has a sliding retention mechanism to secure the GPU. While I was attempting to carefully remove the video card, I ensured multiple times that the retention mechanism was slid all-the-way back. It still snapped the sliding part of the retainer.

Is this a standard part that can be replaced? I'm hoping Asrock will send another, but I've got a feeling they'll ask me to RMA the whole board or something; and I don't want to do that.
 

crashtech

Lifer
Jan 4, 2013
10,695
2,293
146
It should work without it, the only issue being if it is shipped or moved to another location. I've never heard of replacements being available.