BFG's lifetime warranty

ericgl · Apr 21, 2004

My 16 month old Ti 4600 developed a fan howl. I less than 2 weeks it was replaced with a 5900XT-OC.

If I cough up for a 6800, it will be a BFG.

CaiNaM · Apr 21, 2004

wow.. way cool!

DurocShark · Apr 21, 2004

Props for great support!

PCTweaker5 · Apr 21, 2004

Thats awesome dude! I cant wait to see what different types of 6800 Ultra's come out especially from BFG.

SneakyStuff · Apr 21, 2004

They GAVE you a 5900xt in exchange for that!? I'll be buying ALL my stuff from BFG from now on!

Luthien · Apr 21, 2004

Pretty nice I will have to go with BFG myself then. Rewarding good company support is a must if we want to keep it.

Keysplayr · Apr 21, 2004

Definately BFG all the way. I had a bad RMA from them. A 5900nu. The second card they sent to me was a 5900U 256MB card. I was floored. I paid 169.00 for the BFG 5900nu. They ended up GIVING me a card that was at the time worth 330.00. Unbeatable customer satisfaction if you buy BFG.

ponyo · Apr 21, 2004

BFG gets two thumbs up from me too. My FX5900 RMA was painless and I received a new card from them in less than a week. Great company!

Corporate Thug · Apr 21, 2004

my bro sent a 5900 for RMA, got a 5900U

any nvidia card i buy will be BFG

Apocalypse23 · Apr 21, 2004

Thats nice to know, I hope I get an upgrade. I bought a fx5900 from them which turned out to be defective, I got it RMA'd and now this new one is defective too. I'm going to send it back in some tiime and hope they give me an upgrade or something.

MDE · Apr 21, 2004

BFG's RMA service is top-notch. Their tech support can be a bit clueless at times (although I have a tendency to call at 3AM) but RMAs tend to be prompt from what I've read. My RMA was a walk-in and took less than 5 minutes (I couldn't finish reading Anand's article in CPU) and I was on my way home with a shiny non-upgraded 5900.

nitromullet · Apr 22, 2004

I luckily haven't had to RMA my BFG FX5900NU, but I did order a Razor Viper (distributed by BFG according to MDE), which initially came without a driver cd. Three weeks later, I got an envelope mailed to me - sure enough, it was the driver cd. Supposedly, they had difficulty getting the cd's pressed in time for the release, so they originally shipped them without it. I was completely floored when I got the cd, most companies' customer service has lead us to expect that when the sale is over, so is the support. A big thumbs up to Razer, BFG, and I really can't leave Newegg out of any customer service shout out either.

MDE: Did you ever check into getting a job with BFG, good luck if you did

JBT · Apr 22, 2004

Woa looks like if I got the 6800 route I will be getting a BFG...

MDE · Apr 22, 2004

Originally posted by: nitromullet
I luckily haven't had to RMA my BFG FX5900NU, but I did order a Razor Viper (distributed by BFG according to MDE), which initially came without a driver cd. Three weeks later, I got an envelope mailed to me - sure enough, it was the driver cd. Supposedly, they had difficulty getting the cd's pressed in time for the release, so they originally shipped them without it. I was completely floored when I got the cd, most companies' customer service has lead us to expect that when the sale is over, so is the support. A big thumbs up to Razer, BFG, and I really can't leave Newegg out of any customer service shout out either.

MDE: Did you ever check into getting a job with BFG, good luck if you did

BFG distributes the Sniper line of mice (made by Razer), they only distribute the BFG branded ones. No, I didn't ask about a job there yet, although now that I have a semi-reliable car I may.

Acanthus · Apr 22, 2004

Glad to hear about another great customer service company, they really took care of the customers with the mysterious GameVE issue as well.

Props to them

Schadenfroh · Apr 22, 2004

they gave one of my friends a 5900 ULTRA 256mb when he RMAd he 5900 non ultra 128mb

codeyf · Apr 22, 2004

I am another one of the peeps that RMA'd a 5900NU and received a Ultra in return.

Bought the NU off FS/FT for $150, had artifacts when I got it. RMA'd and am now running a 256mb 5900 Ultra

nitromullet · Apr 23, 2004

Originally posted by: MDE

Originally posted by: nitromullet
I luckily haven't had to RMA my BFG FX5900NU, but I did order a Razor Viper (distributed by BFG according to MDE), which initially came without a driver cd. Three weeks later, I got an envelope mailed to me - sure enough, it was the driver cd. Supposedly, they had difficulty getting the cd's pressed in time for the release, so they originally shipped them without it. I was completely floored when I got the cd, most companies' customer service has lead us to expect that when the sale is over, so is the support. A big thumbs up to Razer, BFG, and I really can't leave Newegg out of any customer service shout out either.

MDE: Did you ever check into getting a job with BFG, good luck if you did

Click to expand...

BFG distributes the Sniper line of mice (made by Razer), they only distribute the BFG branded ones. No, I didn't ask about a job there yet, although now that I have a semi-reliable car I may.

Gotcha, confused about the distribution then. Oh well, then props to Razer. Great mouse, great service. Good luck with the car/job

FiLeZz · Apr 23, 2004

I just got back My GF4 4200 from RMA I got back a fx5900xt oc version

all I can say is wow

SneakyStuff · Apr 23, 2004

Originally posted by: FiLeZz
I just got back My GF4 4200 from RMA I got back a fx5900xt oc version

all I can say is wow

I'm buying all my cards from them now, that is excellent!

howdyduty · Apr 23, 2004

Went from BFGti4200 to BFG5900nu. Good cards. I sold the 4200 very fast using the lifetime warranty prop. Gotta like it.

BladeRunner · Apr 25, 2004

I think Asus need to read this topic, because although I like their cards due to temp reporting, (often GPU & Ram), they are hopeless at rma or simply helping out buyers that have a little savy. It took me OVER six months of continual e-mailing loads of different Asus depts to eventually get a replacement fan for a GF2 GTS.

Ludicrous since the smart doc app pops up saying you should replace the fan, all i wanted to know was how? it was a while ago but I doubt things have improved much.......

here's the old topic about it...

http://discussions.hardwarecentral.com/showthread.php?s=&threadid=30116&highlight=asus

BFG's lifetime warranty

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