Originally posted by: QueHuong
Originally posted by: cyberfuzz
Originally posted by: QueHuongI asked him bluntly if BB employees ever lie to customers about items availability so they can score one themselves after hours. Then he fed me some denials and all that.
Actually the stock counts can be expected to be off 1-2 normally. Either the item gets stolen, grabbed by a customer then dumped somewhere else when they decide they dont want it, or its just lost in the store somewhere. (I work on the Geek Squad, trust me I look for HDD's all the time) The guys that work in the computer department make $8-9/hour and have managers constantly hounding them to make big sales and attach out the wazzoo. I'm sure the last thing he wants to do is go search for a clearanced out HDD for a half hour in hopes of finding it for you because I'm sure his manager will be thrilled that the Best Buy lost money on the clearanced HDD that he spent the last 30 minutes looking for, BUT WAIT! it's all okay becuase YOU are happy and that is all that matters!
So what if you had to get dirty and look around for a bit instead of having handed to you on a platter. More power to you for being a dick and accusing him of hiding it from you.
Apparently you have some customer service experiences you are still bitter about.
If you were in my shoes, you should have seen how the whole shelf was stocked haphazardly, but there the more expensive hard drive section was neat and even; add to that the hard drive I was looking for was hidden way behind these more expensive hard drives, it's pretty apparent someone purposefully hid it and only cared to clean up this particular section of the shelf.
So...yes, I got what I want. I'm pretty happy, and that's all it matters. Plus, it's his job to assist customers (not for 30 minutes, just 5 would do), even if he's getting paid $8-9 / hr. It's still his job. So your excusing him for lying to me and then his refusal to help me find the hard drive tells me you have crappy work ethics. With that kind of "I only get paid $8-9/hr so I can't be expected to do the job I'm hired to do" mentality, good luck ever succeeding in the real world. YOU FAIL @ LIFE.