I live in Portland, OR. I kinda like Futureshop. Last week they sold my girlfriend the wrong computer. She wanted a budget machine and decided to further save $$ by buying an open box item. A salesperson in training messed up the scan and sold her a $1800 P4 for $899. We did not realize the mistake made till I opened up the machine to juice it up with some good ol' Crucial RAM. Being of good conscience, my gf wanted to return the comp (!). I convienced her that Futureshop was an evil corporation which makes billions and won't be hurt with a minor loss such as this. Besides, I told her to hold on to it so I can brag about it to everyone I know. Anyway, after the salesperson realized the mistake he had made, he called many times asking us to return the computer. We refused and he told us the extended warranty would be void if we didnt comply. Thats just fine with us. Isn't Canada wonderful? 🙂