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Best Buy employee is clueless

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Salespeople are not there to help the enthusiasts. Sales people are there to do exactly what that salesperson did, tell a customer what systems the product was compatible with and put in a good word for the product. Beyond that, most salespeople are useless. The good salespeople get promoted and then are no longer on the floor.
 
BB employees are only there to push the extended warantees. If they could sell one to you w/o selling a product they would.
 
cmdrdredd said:
So I go in to the game section and start looking at headsets and what not, browsing the specs. Then I notice the ASTRO headsets don’t list specs like THD and impedance on the box. Kid comes over and asks if I need help. I strike up a casual conversation about how companies hide specs. Then he grabs a box and says “oh but it says you get 15 hours battery life, and it works with Xbox and PS4 too, not just pc” then I say I don’t care about that I’m just looking at actual sound quality specs. Then he says something that must come right out of ASTRO marketing and talks about the wireless etc etc again. I pull up the specs and compare them to the Steelseries Pro and show him that they don’t hide the audio specs and that they are better than the Astro headsets when I pull up their website. Then he is like “I know that Astro sound the best” lol. So what did I do? I said ok dude and bought a SteelSeries Arctis Pro + DAC headset. Partially out of spite but I did need a new headset anyway.

Is this the norm? Man...I wish I could be a fly on the wall for all the TV sales haha. It seems like when I go in looking at something specific I get bombarded with clueless people. Then when I actually have a question nobody is around.
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Should be OP is clueless. How could you only now conclude such a thing about BB employees?
 
KeithP said:
What? Browsing and then buying something at Best Buy? No… that isn't the norm. You are probably the first person to do that in a very long time. 😉

-KeithP
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I don't browse but if I find a deal a great deal from best buy on the web, I'll set it for store pickup.
 
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