So... got my Ryzen 3700X on Thursday. Installed with stock cooler. On Friday my AM4 adapter arrives for my Noctua. After work, my plan was to swap the stock cooler with the Noctua.
I unlatch one side of the cooler, and try to get the other side. Can't unhook it. So I try to tilt it slightly, but it won't budge. I check everything again, and then try to tilt it again but with a little bit more force (not a lot) and it pops off, but the hook is still on that one side.
I wiggle it around, try to tilt it some more. Then I notice something's stuck to the bottom of the cooler, which I realise dreadfully is the CPU. So I set it down gently, removed GPU to make more room, put a lot of force to get the latch off because it wouldn't budge.
Finally get the cooler out. I try to pull the CPU off the cooler, but it won't budge. I wiggle/slide it off the edge of the cooler. Since there's heaps of (stock) thermal paste on it, the side pins get a tiny amount of it on them.
Then I notice 4-5 slightly bent pins. 3 hours later I've straightened them with a razor blade, cleaned off most of the thermal paste.
It booted in and I used it for hours, everything's working. Except this morning I turned it on and it didn't boot, CPU error LED was active on the mobo. Did a reset and it all booted up normally.
I'm unbelievably mad that the CPU popped out of motherboard. I've replaced my Noctua NH D15 on my old Intel at least 6-7 times, and it has never once pried the CPU out of its socket. Why is there not some huge warning on AMD CPUs that they can pop out of the socket? Or could the motherboard socket have been faulty? (It was clamped down properly). I would have gone about this whole process completely differently had I known.
If the motherboard is showing an error for the CPU, what's most likely the cause? I straightened all the pins meticulously. There is still a tiny bit of thermal paste on the base of the pcb around the pin, but not on the top. I just couldn't get it off.
Any advice would be appreciated.
I unlatch one side of the cooler, and try to get the other side. Can't unhook it. So I try to tilt it slightly, but it won't budge. I check everything again, and then try to tilt it again but with a little bit more force (not a lot) and it pops off, but the hook is still on that one side.
I wiggle it around, try to tilt it some more. Then I notice something's stuck to the bottom of the cooler, which I realise dreadfully is the CPU. So I set it down gently, removed GPU to make more room, put a lot of force to get the latch off because it wouldn't budge.
Finally get the cooler out. I try to pull the CPU off the cooler, but it won't budge. I wiggle/slide it off the edge of the cooler. Since there's heaps of (stock) thermal paste on it, the side pins get a tiny amount of it on them.
Then I notice 4-5 slightly bent pins. 3 hours later I've straightened them with a razor blade, cleaned off most of the thermal paste.
It booted in and I used it for hours, everything's working. Except this morning I turned it on and it didn't boot, CPU error LED was active on the mobo. Did a reset and it all booted up normally.
I'm unbelievably mad that the CPU popped out of motherboard. I've replaced my Noctua NH D15 on my old Intel at least 6-7 times, and it has never once pried the CPU out of its socket. Why is there not some huge warning on AMD CPUs that they can pop out of the socket? Or could the motherboard socket have been faulty? (It was clamped down properly). I would have gone about this whole process completely differently had I known.
If the motherboard is showing an error for the CPU, what's most likely the cause? I straightened all the pins meticulously. There is still a tiny bit of thermal paste on the base of the pcb around the pin, but not on the top. I just couldn't get it off.
Any advice would be appreciated.