BenQ DW1640- Anyone installed winxp using this drive?

bgc99

Senior member
Aug 13, 2004
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I saw a Newegg review where a guy was building 2 systems, each had a DW1640 and neither one would install windows xp. The reviews of the drive are generally good. I don't get why neither one would install xp.

BGC
 

bgc99

Senior member
Aug 13, 2004
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Originally posted by: YOyoYOhowsDAjello
Maybe he had a non-legal and crappy copy?

Dunno, claimed it was legal. It said he used a drive from his existing system and it installed. So I would tend to discount a bad disc, but who knows. I've never heard of any physical difference in an XP disc that would make a drive not read it.

BGC
 

n7

Elite Member
Jan 4, 2004
21,281
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81
I installed a friend's XP using the DW1640 no problems.

It's the best DVD burner out there right now for overall price/performance, & just general performance.
 

duckdown

Senior member
Jan 14, 2005
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While I don't own the 1640 (I've got a Plextor PX-716A), my moms computer has a 1620, and a friend of mine just got a 1640, and neither of them have had a problem yet.. (OK, well, the 1620 is _VERY_ picky about CD media).. but the 1640 has been getting great reviews, and it's cheap as hell :)

Under $50CDN with TAX after pricematching places.. I'm probably gonna get one for this USB drive enclosure I've got
 

CraigRT

Lifer
Jun 16, 2000
31,440
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I JUST installed my DW1640 today... only thing I have used it for so far is the battlefield2 DVD :)

Seems to work OK for that! :p

Looks to be a solid drive though, will burn some discs shortly.
 

Bozo Galora

Diamond Member
Oct 28, 1999
7,271
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saying a DVD drive that has sold hundreds of thousands of units "doesnt install WinXP" is dumb.
A DVD writer either works or doesnt.
Also, it was not mentioned exactly HOW XP would not install - at what point.
Even if the drive was recognized by bios, but not recognized by setup, he could have used a win98 boot disc with its generic CD drivers to get going.
He might have hardware-configuration, bios setting or cabling isuues
Or both units are dead.
the "older" working drive prob runs in PIO mode 4, while benQ is atapi 3.

there is some guy here on the forum that says benQ 1640 drives hav an alarming DOA failure rate.
Based on one poster on CDFREAKS who said he had to buy 4 to get a "good" one.
but thats just anecdotal stuff

I wouldnt worry about it.
 

RichUK

Lifer
Feb 14, 2005
10,341
678
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i have the 1640 and its BRILLIANT ;)

no problems what so ever. We are talking about old legacy equipment here (Optical Media), the only thing that improves with these drives is read write speed, and what formats are supported.. so reading a windows XP CD is pretty primative to say the least .. i would say it is user error .. he is probably putting the CD in upside down :p

i mean the last thing you think of when buying a new DVD/CD-ROM drive is whether it will install Windows or not..
 

bgc99

Senior member
Aug 13, 2004
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i mean the last thing you think of when buying a new DVD/CD-ROM drive is whether it will install Windows or not..

I never thought of it, until I saw that "review". Good to know others haven't had the same problems.
 

bgc99

Senior member
Aug 13, 2004
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71

Also, it was not mentioned exactly HOW XP would not install - at what point

This is what the guy posted:

This past week, I build two nearly identical systems, one for myself and one for my Dad. Both contained the Benq DW1640 as the sole media drive. Neither would install Windows XP SP2 from the fully legit Microsoft manufactured OEM disks, purchased from Newegg. Immediately after the network configuration portion of the install process, the Windows Installer would flash a file dialog box in my face and ask for the location of the D:\i386 directory. For all those who don?t know, that is the path on the install CD where all the Windows cab files are kept. In short, it was telling me it couldn?t find any install source materials on the CD. I flashed both drives to the latest firmware in my old rig, and got the same results.

The nature of the 2x2 test pretty well eliminated all other components as the possible source of failure. I swapped a lot of parts back and forth between these two rigs trying to isolate the source of failure. Finally, in disgust, I pulled an older LiteOn SOWH-1653 drive out of my old rig, and installed it in my new rig. 17 minutes later my new rig was up and running Windows XP SP2 perfectly. I moved the LiteOn to my Dad?s rig, and 17 minutes after that, his rig was running Windows XP. Because I am a glutton for punishment, I tried installing Windows again with my NEC ND-3540. The results with the NEC were even better. It took about 12 minutes to reinstall Windows.
 

doggyfromplanetwoof

Senior member
Feb 7, 2005
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In all honesty, I think he put the IDE cable on backwards! :beer:

Saying windows XP SP2 will not install on this drive is just stupid. If it 'was' true, there will be alarming number of posts and information on this.

The BENQ DW1640 is the best drive out there, it will fit in a X QPACK case with a ATX PSU, it has the fastest rip and read for DVD and CD's.

Who said picky about the mdeia it read/burns?This drive reads/burns most media than any other drive.... Even more so if you upgrade to a good firmware with SolidBurn! :thumbsup:
 

joshuaajones

Junior Member
Sep 20, 2005
1
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I am having the same problem the reviewer had.
I cannot get the drive to work when installing XP w/SP2 (and yes, it is a brand new copy of the Home edition).
I get the blue screen before the bootup files are done loading.
The error I get is "session3_initialization_failed".
Every site I looked at pointed to the drive being the problem with this error.
I tried to circumvent the drive by using the XP floppy boot disks but I still ran into a problem when the drive was loading the setup files from the disk.
I am now going to try and install the original (got it the first day XP was sold years ago) OS and see if that works.

By the way, this is the 8th system I have built this year so I know what I'm doing.
Everything is connected properly and all that stuff. Blah, blah, blah.
This IS the first BenQ1640 I have tried to use (but the price was hard to pass up).
I previously used HP and Plextor.
 

Ike0069

Diamond Member
Apr 28, 2003
4,276
2
76
This is not the first time I've read about this issue.
It just seems to be that a small % of the BenQ burners are extremely picky about media, while most have no issues with basically any kind of media.

Not sure why this is, but just take it for what it's worth. They might have manufactured a bad batch and that is why someone would get two drives that don't work correctly when bought at the same time. In that case I would get an RMA and most likely the replacement would be fine.

 

Clappy

Junior Member
Sep 28, 2005
2
0
0
I am right now as i post installing 1640's in two systems. Both trying to install XP Home w/ service pack 2. I am a tech here at a computer store in richmond hill.. both drives have the identical problem. Session3 error. I unplug the drive, hook up a sammy, and no problems at all. Once i get into windows, i hook the drive back up and install the drivers. Its the first part when its loading the files, before you get to select your harddrive. Thats when the blue screen pops up. This is the 4th drive that i have encountered this error on.. I have yet to see a fix.

 

INM8

Senior member
Sep 20, 2005
274
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0
Iv got a DW1640 in my new system, and it read the Windows Xp Pro cd just fine.It wouldnt read my asus mobo cd though, but thats the only one iv had poblems with. Does everything else great.
 

Bozo Galora

Diamond Member
Oct 28, 1999
7,271
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Originally posted by: Clappy
I am right now as i post installing 1640's in two systems. Both trying to install XP Home w/ service pack 2. I am a tech here at a computer store in richmond hill.. both drives have the identical problem. Session3 error. I unplug the drive, hook up a sammy, and no problems at all. Once i get into windows, i hook the drive back up and install the drivers. Its the first part when its loading the files, before you get to select your harddrive. Thats when the blue screen pops up. This is the 4th drive that i have encountered this error on.. I have yet to see a fix.

Hmmm. Very strange.
This seems to do with the IDE controller drivers in conflict with the drive (and its controller chip)
I have a hunch its the FRESH install of XP SP2 which may try to install some kind of nforce or Intel IDE drivers, whereas SP1 and SP0 came out before nforce. But no one here mentioned mobo involved.
The only way to test this is to install with SP1 or SP0 (better), then update
I would also try setting benQ channel in bios to PIO mode 4.

http://club.cdfreaks.com/showthread.php?t=116532
 

rise

Diamond Member
Dec 13, 2004
9,116
46
91
mine wouldn't work. numerous bad installs on two different mobos. always hung at the same time where it kept asking me to insert the sp2 disc.

i thought i maybe had scratched the home disc so i tried my pro disc, same thing. tried swapping out ide cables and whatnot, no luck

finally switched in my nec 3520 and it was good to go.

i saw two other people have the same issue.

oops just saw bozo ask- my mobos were dfi nf4's. discs both had sp2 and are legit. both hung at the same network configuration point as mentioned above.

(imagine being called dumb by "bozo" :p )
 

Bozo Galora

Diamond Member
Oct 28, 1999
7,271
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Originally posted by: rise4310
mine wouldn't work. numerous bad installs on two different mobos. always hung at the same time where it kept asking me to insert the sp2 disc.

i thought i maybe had scratched the home disc so i tried my pro disc, same thing. tried swapping out ide cables and whatnot, no luck

finally switched in my nec 3520 and it was good to go.

i saw two other people have the same issue.

oops just saw bozo ask- my mobos were dfi nf4's. discs both had sp2 and are legit. both hung at the same network configuration point as mentioned above.

(imagine being called silly by "bozo" :p )

If yours hangs at network config, then yank the NIC card (if any) and disable onboard LAN port and try again.
If I had this prob I ewould also disable USB's while installing.

 

rise

Diamond Member
Dec 13, 2004
9,116
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91
yeah, i probably should have thought of that. its an onboard nic but perhaps it would have worked if i disabled all bios settings.

never had that problem with any of the other dfi's using nec's and an old compaq oem.

 

Venomous

Golden Member
Oct 18, 1999
1,180
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76
I thought there was a new firmware out that fixed this problem? Go hit cdrfreaks.com and then goto the benQ/Phillips section.
 

Bozo Galora

Diamond Member
Oct 28, 1999
7,271
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Originally posted by: rise4310
yeah, i probably should have thought of that. its an onboard nic but perhaps it would have worked if i disabled all bios settings.

never had that problem with any of the other dfi's using nec's and an old compaq oem.

the old compaq oem was a PIO mode 4 burner, 16mb/s non busmastering, 40 conductor cable
the benQ is DMA 2, 16 mb/sec, Philips' Nexperia PNX7860E chipset
dma 2 is busmastering

would really like to see clappy try XP SP0 and benQ drive port set to PIO 4 in bios
would really like to know clappy's mobo inolved

I have installed 1640's on 2 sys, DFI NF3 and DFI NF4 but both were added AFTER PC was built and running, IDE drivers were left at MS generic, nothing loaded from chipset drivers suite.
there is also a latest nforce4 driver set that seems to work well 8.12 whql, but one cant install until XP is loaded obviously

I cant help but think something the XP SP2 DISC wants to install does not co-exist well with the phillips chipset on BenQ




 

Bozo Galora

Diamond Member
Oct 28, 1999
7,271
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0
Originally posted by: Venomous
I thought there was a new firmware out that fixed this problem? Go hit cdrfreaks.com and then goto the benQ/Phillips section.

the latest firmware is BSLB Aug 30

http://www.cdrinfo.com/Sections/Firmware/SingleModel.aspx?DriveId=1108
http://tinyurl.com/cn4fg

(Quote)
Release Reasons:

1. Modified the strategy of SolidBurn for DVD-R media.
2. Modified the writing strategy for 8x DVD+RW media.

Edit: The only change as far as windows is concerned is the first FW update which allowed for TWO BenQ on same channel.






 

Clappy

Junior Member
Sep 28, 2005
2
0
0
i was installing it on an ASUS K8s-MX with SIS chipset. Latest 1015 bios to recognize the Sempron 3000+

Next order i get for the 1640 with an XP install, i'll definately try the PIO 4...

 

Bozo Galora

Diamond Member
Oct 28, 1999
7,271
0
0
Originally posted by: Clappy
i was installing it on an ASUS K8s-MX with SIS chipset. Latest 1015 bios to recognize the Sempron 3000+

Next order i get for the 1640 with an XP install, i'll definately try the PIO 4...

SIS chipset - thats another wildcard

Dont forget to try XP SP1 or 0 install FIRST!!!!!

And disable all onboard stuff in BIOS - LAN Sound USB
And dont install any PCI cards

Gotta sort this out.
Maybe I'll make a poll.