AT&T repair guy cut the lock on our back yard gate

[SaDiZTiKStyLeZ]

Get a bigger, meaner dog. If possible, get him used to the taste of AT&T flesh...... :twisted:

If you don't mind getting your dogs euthanized prematurely.

 

[marvdmartian]

If you don't mind getting your dogs euthanized prematurely.

Check your sarcasm meter. It seems to be stuck!

 

[alkemyst]

How do you know he didn't announce himself? OP wasn't home. You don't think he knocked on the door first when he saw the padlock? He went all the way to the door to put a piece of paper on it, but he didn't bother to knock?

ThePD7 is R A M B O!

 

[TechBoyJK]

How do you know he didn't announce himself? OP wasn't home. You don't think he knocked on the door first when he saw the padlock? He went all the way to the door to put a piece of paper on it, but he didn't bother to knock?

Well here's the thing. I got home wednesday night around 9pm and found an "official" notice on my door..

It says "In regards to your recent repair request" as the title

and below it has a bunch of general statements that can be checked.. Nothing was checked.

At the bottom was a comments section and all it had written was "need access to pole in backyard, please unlock padlock".

Ok.. Well, I get up in the morning and was going to call about it, because both myself and my roommate work during the day, and neither of us wanted to leave the gate unlocked all day. Unfortunately, the guy who left the notice didn't leave a call back number.

I tried calling the generic 800 number that is on the notice, and since I don't actually have service with AT&T, I couldn't get anywhere.

So when I get home, I go to my neighbor, and she says the guy came back and cut the lock. This time, they didn't leave anything, no additional notice, etc.

Same deal, this time I'm pissed, and I tried calling at&T again.. was on the phone for almost an hour and the farthest I could get was to the Houston based repair call center and the lady is like "since you don't have service with us, I don't have any way to look up anything about any repairs at your house".. She said she opened a trouble ticket to locate the facility in my area to call me about it.

If the guy would have just left a call back number, I could have said "we'll put the key under the rock by the a/c unit" or something like that. No big deal. Instead, shitty notice, cut lock, no additional notification that the lock was actually cut. I had to be told by my neighbor after asking about it.

 

[BTA]

If there a phone pole in your back yard then that means you have easment on your lot. They have every right to get back there as the utility that maintains that line. That your fense is installed over the easment is not their problem. They could have knocked your fense completely over if they needed to.

Is it kind of dickish? Possibly. But he probably had to get back there to fix service for someone, possibly a lot of someones, and probably didn't have time to wait around for you to respond to a notice to unlock it for him.

Save yourself the hassle and just buy a new lock. You won't get anywhere with this.

 

[Brainonska511]

A padlock is what, $5? You could have just left the damn thing unlocked like the note asked, but you left it on; thus, it was clipped off. Get over it and buy a new one.

 

[mugs]

Well here's the thing. I got home wednesday night around 9pm and found an "official" notice on my door..

It says "In regards to your recent repair request" as the title

and below it has a bunch of general statements that can be checked.. Nothing was checked.

At the bottom was a comments section and all it had written was "need access to pole in backyard, please unlock padlock".

Ok.. Well, I get up in the morning and was going to call about it, because both myself and my roommate work during the day, and neither of us wanted to leave the gate unlocked all day. Unfortunately, the guy who left the notice didn't leave a call back number.

I tried calling the generic 800 number that is on the notice, and since I don't actually have service with AT&T, I couldn't get anywhere.

So when I get home, I go to my neighbor, and she says the guy came back and cut the lock. This time, they didn't leave anything, no additional notice, etc.

Same deal, this time I'm pissed, and I tried calling at&T again.. was on the phone for almost an hour and the farthest I could get was to the Houston based repair call center and the lady is like "since you don't have service with us, I don't have any way to look up anything about any repairs at your house".. She said she opened a trouble ticket to locate the facility in my area to call me about it.

If the guy would have just left a call back number, I could have said "we'll put the key under the rock by the a/c unit" or something like that. No big deal. Instead, shitty notice, cut lock, no additional notification that the lock was actually cut. I had to be told by my neighbor after asking about it.

It wasn't clear from the OP that you knew a day ahead of time that the guy was coming. You say the dog can undo the latch, but there were other solutions you could have chosen to give the guy access to your yard without letting the dog out. What if you put the lock on, but didn't lock it? Can the dog remove the lock and undo the latch? If that wouldn't work, you could have replaced the lock with a bolt and nut, then the guy could undo the nut to let himself in and put it back on when he left. If you didn't have that handy, you could have used a zip tie to lock it and left another zip tie with a note telling the guy to zip-tie it on his way out.

See, I just came up with three possible solutions to the problem in about a minute. You had a whole night and you couldn't come up with anything other than leaving it locked?

This sounds like it's entirely your fault.

 

[zinfamous]

stop worrying about it and just prepare for the future: train your dog to attack AT&T service workers?

 

[DrunkenSano]

After clarification of the story was given, AT&T was in its full rights to cut the lock. They told you ahead of time they were coming and needed the lock off. You need to remove the lock, period. You were in the wrong.

 

[Soundmanred]

it wasn't clear from the op that you knew a day ahead of time that the guy was coming. You say the dog can undo the latch, but there were other solutions you could have chosen to give the guy access to your yard without letting the dog out. What if you put the lock on, but didn't lock it? Can the dog remove the lock and undo the latch? If that wouldn't work, you could have replaced the lock with a bolt and nut, then the guy could undo the nut to let himself in and put it back on when he left. If you didn't have that handy, you could have used a zip tie to lock it and left another zip tie with a note telling the guy to zip-tie it on his way out.

See, i just came up with three possible solutions to the problem in about a minute. You had a whole night and you couldn't come up with anything other than leaving it locked?

This sounds like it's entirely your fault.

STOP USiNG COMMON SENSE!!!

 

[joesmoke]

awesome... i called it in the first post.

 

[JD50]

Wait, so you knew about this the day before? Wow, I can't believe you're wasting everyone's time with this. I hope AT&T sues you for every minute that you've wasted and every dollar that you've cost them.

 

[D1gger]

Well here's the thing. I got home wednesday night around 9pm and found an "official" notice on my door..

It says "In regards to your recent repair request" as the title

and below it has a bunch of general statements that can be checked.. Nothing was checked.

At the bottom was a comments section and all it had written was "need access to pole in backyard, please unlock padlock".

Ok.. Well, I get up in the morning and was going to call about it, because both myself and my roommate work during the day, and neither of us wanted to leave the gate unlocked all day. Unfortunately, the guy who left the notice didn't leave a call back number.

I tried calling the generic 800 number that is on the notice, and since I don't actually have service with AT&T, I couldn't get anywhere.

So when I get home, I go to my neighbor, and she says the guy came back and cut the lock. This time, they didn't leave anything, no additional notice, etc.

Same deal, this time I'm pissed, and I tried calling at&T again.. was on the phone for almost an hour and the farthest I could get was to the Houston based repair call center and the lady is like "since you don't have service with us, I don't have any way to look up anything about any repairs at your house".. She said she opened a trouble ticket to locate the facility in my area to call me about it.

If the guy would have just left a call back number, I could have said "we'll put the key under the rock by the a/c unit" or something like that. No big deal. Instead, shitty notice, cut lock, no additional notification that the lock was actually cut. I had to be told by my neighbor after asking about it.

Now that it is clear that they gave you a full day notice, you are definitely in the wrong. All you had to do was leave the lock unlatched, problem solved.

 

[SearchMaster]

Shoot him? Come on thepd7, you are better than that.

 

[thepd7]

ThePD7 is R A M B O!

sho nuff.

Well here's the thing. I got home wednesday night around 9pm and found an "official" notice on my door..

It says "In regards to your recent repair request" as the title

and below it has a bunch of general statements that can be checked.. Nothing was checked.

At the bottom was a comments section and all it had written was "need access to pole in backyard, please unlock padlock".

Ok.. Well, I get up in the morning and was going to call about it, because both myself and my roommate work during the day, and neither of us wanted to leave the gate unlocked all day. Unfortunately, the guy who left the notice didn't leave a call back number.

I tried calling the generic 800 number that is on the notice, and since I don't actually have service with AT&T, I couldn't get anywhere.

So when I get home, I go to my neighbor, and she says the guy came back and cut the lock. This time, they didn't leave anything, no additional notice, etc.

Same deal, this time I'm pissed, and I tried calling at&T again.. was on the phone for almost an hour and the farthest I could get was to the Houston based repair call center and the lady is like "since you don't have service with us, I don't have any way to look up anything about any repairs at your house".. She said she opened a trouble ticket to locate the facility in my area to call me about it.

If the guy would have just left a call back number, I could have said "we'll put the key under the rock by the a/c unit" or something like that. No big deal. Instead, shitty notice, cut lock, no additional notification that the lock was actually cut. I had to be told by my neighbor after asking about it.

epic fail.

It wasn't clear from the OP that you knew a day ahead of time that the guy was coming. You say the dog can undo the latch, but there were other solutions you could have chosen to give the guy access to your yard without letting the dog out. What if you put the lock on, but didn't lock it? Can the dog remove the lock and undo the latch? If that wouldn't work, you could have replaced the lock with a bolt and nut, then the guy could undo the nut to let himself in and put it back on when he left. If you didn't have that handy, you could have used a zip tie to lock it and left another zip tie with a note telling the guy to zip-tie it on his way out.

See, I just came up with three possible solutions to the problem in about a minute. You had a whole night and you couldn't come up with anything other than leaving it locked?

This sounds like it's entirely your fault.

This. Definitely this.

 

[alkemyst]

sho nuff.

FUCK! I am sorry, I didn't know....

so why you need a gun?

 

[Gothgar]

STOP USiNG COMMON SENSE!!!

WHAT ON THE INTERNET NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO




/all caps

 

[AlienCraft]

What rights-of-way are on your property? He may have been well within his rights gaining access by cutting the lock. You could waste time and aggravation bitching at ATT, or just replace the lock, preferably with something that doesn't have to be cut to open.

This.

 

[Modelworks]

You should add a sign.

 

[Gothgar]

You should add a sign.

wtf lol?

 

[Rifter]

This post is epic fail, if there is a utility pole on your property that is not accessable they had every right to cut the lock, hell they could have driven through the fence if they needed to get a vehicle into there and they would be within there rights.

 

[rhino56]

in today's world you are entitled to a new lock, replacement of the fence that was touched, and free latte's for 1 year.

 

[DrPizza]

Hah, this guy would be in a world of hurt if he broke into my backyard. I have two full grown german shepherds that hang out back there. One that is police trained, and the other is a rescue who is very aggressive toward men.

I don't think you quite understand what it means by "right of way" - it means they have a legal right to access that portion of the property. In the case of such animals, the note the night before would have said "gate needs to be unlocked and dogs need to be confined." If the OP ignored both, the next day he would find the lock cut AND his dogs had been removed by animal control.

It wasn't clear from the OP that you knew a day ahead of time that the guy was coming. You say the dog can undo the latch, but there were other solutions you could have chosen to give the guy access to your yard without letting the dog out. What if you put the lock on, but didn't lock it? Can the dog remove the lock and undo the latch? If that wouldn't work, you could have replaced the lock with a bolt and nut, then the guy could undo the nut to let himself in and put it back on when he left. If you didn't have that handy, you could have used a zip tie to lock it and left another zip tie with a note telling the guy to zip-tie it on his way out.

See, I just came up with three possible solutions to the problem in about a minute. You had a whole night and you couldn't come up with anything other than leaving it locked?

This sounds like it's entirely your fault.

Yep, entirely the OP's fault. In fact, it was really nice of AT&T to give him 24 hours notice. He foolishly chose to ignore it. The entire part of his story about the lock being necessary to keep the dog confined & hiding the key are pretty shaky - the dog can remove a lock if it were left in place but unlocked??

 

[Raduque]

The entire part of his story about the lock being necessary to keep the dog confined & hiding the key are pretty shaky - the dog can remove a lock if it were left in place but unlocked??

Yeah, I don't think the OP even thought about that...

This is why I have one of those sheathed locks on the fence gates. Can't cut what you can't get a pair of bolt-cutters around! Thankfully, there's no easements on the property.

 

[thepd7]

FUCK! I am sorry, I didn't know....

so why you need a gun?

Yeah you should be.

I don't need one, it's just so people don't cry after getting their ass kicked by a scrawny white guy. Instead they can say "he had a gun!"