Asus R9 290X huge problem, The last hope is you.

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DownTheSky

Senior member
Apr 7, 2013
800
167
116
Karlitos has a point and one 18A rail isn't enough to feed the GPU@ max load. But the guy in OP clearly states he has these problems everywhere the GPU is doing something, not just @ max load.

Just for the heck of it you can do this:
1. Flash the card to it's ORIGINAL BIOS and see how it works.
2. Swap the cable coming from the PSU with another one. You should have 4 pairs I think. You can try using one molex from a cable and another molex from another cable and see if the problem is still there. If the problem is still there then it's not the PSU.
3. Find somebody to borrow you a powered riser or buy one (if you know a guy who mined bitcoin 100% can borrow you). Google how to use it. If the problem is still there then very high chance its not the mobo.

My PSU can do 40 amps per rail.
Good for you, OPs can't.
 
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Final8ty

Golden Member
Jun 13, 2007
1,172
13
81
Good for you, OPs can't.

I already know the OPs can't, it was a comparison to what todays PSU can do.
Which means clearly 18 amps per rail is not enough with today's high end cards, so dont be so quick to take things the wrong way.
 
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Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
This PSU discussion is somewhat silly, considering what the OP has posted:

I was about to give up when I decided to put my 290X in to GPU slot PCIx_3. In manual in single GPU setup it is recommended to use PCIx_1 or PCIx_3 port. And guess what. Everything working I managed to get tests and benches, everything looked good no problem at all. I didn't fix problem but at list I have stable system. So recap. The only times I am getting driver crash and low performance if I put 290X in to PCIx_1 port, same card perform without problem in another motherboard and also in PCIx_3 port on new motherboard.
 

KaRLiToS

Golden Member
Jul 30, 2010
1,918
11
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My PSU can do 40 amps per rail.

That is very good for 3 x R9 290 :thumbsup:

Mine can only do 30 amps per rail. I have the lepa G 1600.

modular_panel_scheme_small.jpg


As you can see, some of the rails are shared through other type of connectors. I have 4 x R9 290x in my rig. I cannot OC them past 1175/1475 on the one that shares rails.

For benchmarking session I just add my EVGA SuperNova 1000watts for a total of 2600watts of power.
 

RussianSensation

Elite Member
Sep 5, 2003
19,458
765
126
What about setting an FPS cap/and or dropping the videocard's voltage and clock speed?

If it passes benches at 50% clock or at lower load, we know it's not the 1st PCIe slot. Then drop it back into PCIe slot 3, fire up the card to full speed and monitor 3.3V and 12V voltages in HWMonitor once the system is loaded. We can notice issues with the PSU if those 3.3/12V rails start dipping to 3.12-3.15V and 11.25V or below. At least we would have more information.
 

garagisti

Senior member
Aug 7, 2007
592
7
81
What about setting an FPS cap/and or dropping the videocard's voltage and clock speed?

If it passes benches at 50% clock or at lower load, we know it's not the 1st PCIe slot. Then drop it back into PCIe slot 3, fire up the card to full speed and monitor 3.3V and 12V voltages in HWMonitor once the system is loaded. We can notice issues with the PSU if those 3.3/12V rails start dipping to 3.12-3.15V and 11.25V or below. At least we would have more information.
OP has already mentioned that he has used the 290x on x58 system (which he also has), to full extent that he could. Assuming that he changed not much, but the CPU and motherboard, it should work on x99 system just fine. 6970 on the other hand, also works on x99 but the 290x works proper on x58 and not on x99.

Suggestion to OP:
See if you could borrow some other 290x card (or a card with similar draw), from a friend or something. Nothing like it to pin-point it proper. If that works, well we have other issues.
 

3DVagabond

Lifer
Aug 10, 2009
11,951
204
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There are three problems with this idea:
1. He is only using one card
2. He only changed the slot (not the power connector)
3. The 8-Pin EPS 12v CPU power connector is not on the same rail as either of the PCI-Express power connectors.

Well, since he swapped it back and forth between the two computers that wasn't a given. He could have used different connections when he reconnected it.

Besides, it was only a possibility to look at. When troubleshooting I always try and consider all possibilities. It's not only the most obvious that cause issues. I also assume that the OP would have tried the more obvious possible troubles.
 

XAKEP

Junior Member
Jan 24, 2015
14
1
71
UPDATE: Because I really had no better Idea I purchased brand new 1200 PSU to see if anything change. It did not. Same thing. Upon putting card in to PCIx_1 I got driver crash and poor overall performance on the PC. Inside the game I got horrible FPS, I let game run for about 5 mins. Whole system locked out in few minutes. I am thinking about getting high-end card from local store where I can do a full return (BestBuy ?) so I can test. Because guys honestly last thing I want to do is RMA wrong thing. And Last Last thing I want to do is remove mobo because I worked on the build so much everything in in perfect order. Cable management and cooler and cable extenders. So that is my next move I guess. I mean people saying my old card works good because of faulty PSU not getting clean power. I mean how much power needed for video in the chrome ? Or screen saver ? Anyhow I am not closer to answer unless I just send both mobo and card so they (ASUS) can mess with it. But in that case I'll be without PC for like a week if not more. :/

P.S.
People having question about PCIx cables from my PSU. Come on this is high-end PSU (power does not change, 100Watt is 1000watt now of then.) Some electronics may inside of new PSUs but that pretty much it. So my Antec PSU have 2 sets (4 cables) for SLI setup. 2x8pin + 2x6pin. I see some new cards come 8+8 but not in my case ATM my R9 290X came with 8+6 so all good.
 
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XAKEP

Junior Member
Jan 24, 2015
14
1
71
Is there a .... don't know some kind of a low level logger ? Like to log what exactly happening with the card. Like log of why Driver is crashing for example. I mean it had to be a reason that piece of software (AMD Driver) stop responding and recovered by Windows, the crashing again and again. You see I am having egg or chicken issue here. I mean now we know it's not PSU 100%. Swap GPU next move ? Or I can do something else without investing more money yet
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
The event viewer in Administrative tools will give you some logs of drivers crashing. Depending on the driver and the cause of the crash, you may get some event that can be googled.

Something like this would bug me, probably enough to RMA the motherboard. It would kill your resale value down the road, so might as well have them replace it now. Is it too late to go through retailer you bought it from?
 

KaRLiToS

Golden Member
Jul 30, 2010
1,918
11
81
Hello everyone. Back in September when X99 came out I purchased my dream system, I'll put complete specs later on. But in short and relative I have X99 Deluxe MoBo, R9 290x GPU and Antec 1000W PSU. I can't tell you if I had this problem from day 1 or not but within a week I've had it. Let me explain what is going on.

First I decided to upgrade BIOS on my Video card because everywhere I looked I see that R9 290X was unstable and new BIOS revision promised exactly that. However I found myself in situation where BIOS flasher gave me error and GPU no longer booted for me.

  • Have you tried the card in games before flashing the BIOS?
  • Why have you flashed the GPU BIOS?
  • Do you have a reference R9 290x?
  • Which drivers from AMD are you using?
  • Do you have up-to-date BIOS (version 1203) for your motherboard? http://www.asus.com/us/Motherboards/X99DELUXE/HelpDesk_Download/ (select OS then go in BIOS section)
  • Is your PC overclocked?


I would like to see which cards you have and which BIOS version you tried on it? (Please don't tell me it is the PT1 or PT3 BIOS) I also wonder if you saved your BIOS before flashing them so you could have a backup.
Which BIOS switch are you using right now?

If you RMA a card with a non-stock BIOS, they will not accept the RMA.

TPU Bios collection (For R9 290x)
 
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3DVagabond

Lifer
Aug 10, 2009
11,951
204
106
UPDATE: Because I really had no better Idea I purchased brand new 1200 PSU to see if anything change. It did not. Same thing. Upon putting card in to PCIx_1 I got driver crash and poor overall performance on the PC. Inside the game I got horrible FPS, I let game run for about 5 mins. Whole system locked out in few minutes. I am thinking about getting high-end card from local store where I can do a full return (BestBuy ?) so I can test. Because guys honestly last thing I want to do is RMA wrong thing. And Last Last thing I want to do is remove mobo because I worked on the build so much everything in in perfect order. Cable management and cooler and cable extenders. So that is my next move I guess. I mean people saying my old card works good because of faulty PSU not getting clean power. I mean how much power needed for video in the chrome ? Or screen saver ? Anyhow I am not closer to answer unless I just send both mobo and card so they (ASUS) can mess with it. But in that case I'll be without PC for like a week if not more. :/

P.S.
People having question about PCIx cables from my PSU. Come on this is high-end PSU (power does not change, 100Watt is 1000watt now of then.) Some electronics may inside of new PSUs but that pretty much it. So my Antec PSU have 2 sets (4 cables) for SLI setup. 2x8pin + 2x6pin. I see some new cards come 8+8 but not in my case ATM my R9 290X came with 8+6 so all good.

Mate, I never said you had a problem with your old PSU. Never suggested that it didn't have enough power. I merely suggested that you be sure you had the load well distributed across it's 12v rails. It was just something to be aware of and to look at. KaRLiTos even tried to explain it with pics, as he seems to be the only one who understood what I was saying.
 

XAKEP

Junior Member
Jan 24, 2015
14
1
71
  • Have you tried the card in games before flashing the BIOS?
  • Why have you flashed the GPU BIOS?
  • Do you have a reference R9 290x?
  • Which drivers from AMD are you using?
  • Do you have up-to-date BIOS (version 1203) for your motherboard? http://www.asus.com/us/Motherboards/X99DELUXE/HelpDesk_Download/ (select OS then go in BIOS section)
  • Is your PC overclocked?


I would like to see which cards you have and which BIOS version you tried on it? (Please don't tell me it is the PT1 or PT3 BIOS) I also wonder if you saved your BIOS before flashing them so you could have a backup.
Which BIOS switch are you using right now?

If you RMA a card with a non-stock BIOS, they will not accept the RMA.

TPU Bios collection (For R9 290x)

Thank you very much for your input like I said in OP I never , and I mean EVER updated BIOS in ANY video card. For all my clients I say if it works DO NOT try to fix it , and updating VBIOS is last thing I'd suggest so there is that. Reason I did it because it was something like this. I did research on 290X and a lot of people reported that it's not "kosher" yet and BIOS and or Drivers will improve situation. I received system on let's say September 10. I go on ASUS Support and See new BIOS dated like September 9 and on note I see stability improvement. Well and I tried to update bios with Official too, from Official site with Official bios. Okay so no OC bios crap going on in here. :D

Card is Retail purchased from newegg
I tried a lot of drivers with Windows 7 and Windows 10.

It's just very odd. In my experience faulty hardware can be replicated and identified very easily because if it's faulty it will fail in most similar conditions. For me it's like a circle.
 

MeldarthX

Golden Member
May 8, 2010
1,026
0
76
Honestly; if the card is working fine on an older system but not on newer system. We know people have had to update their bios on different motherboards.

I would start there; update mb bios and test. 6970 is much older card; new cards do need a mb update to work.
 

DownTheSky

Senior member
Apr 7, 2013
800
167
116
Its the MB. I don't know why even this discussion. Relax and read again. There's no way the card would exhibit different behavior on switching PCI slots if the MB was OK.

Another thing: 6970 is PCI 2.0 ; R9 290 is PCI 3.0. Mb that's where the difference between working/not working lies.
 

garagisti

Senior member
Aug 7, 2007
592
7
81
Its the MB. I don't know why even this discussion. Relax and read again. There's no way the card would exhibit different behavior on switching PCI slots if the MB was OK.

Another thing: 6970 is PCI 2.0 ; R9 290 is PCI 3.0. Mb that's where the difference between working/not working lies.
AFAIK, 290 predates x99... no? x99 is native pcie 3.

I agree with your assessment, imo it is most likely the board, which is why i asked op to check with equally powerful card, to merely confirm if power draw brings out that behaviour.

I wish him luck, as it is not a laughing matter. Personally i'd recommend bringing it to a close as soon as possible. When my motherboards quit on me (incidentally both were intel, p35 and p45 and not the cheap ones), they took various components with them including a graphic card (incidentally again, it was a 6970).
 

facetime

Member
Jun 15, 2011
181
0
0
Personally, i'd start by switching power supplies, that is use one from the older system in the newer one, with a single card and go from there. If the problem persists, i'd send the board in first... imho, it may just be that pcie is faulty on the board, and not delivering full power for whatever reason. 290x on load is mighty thirsty. Given the cards work flawlessly on your older system, that is what i'd think. On the other hand, if the power supply switch works, then need to replace power supply. Should be a day's worth of running the system to reproduce most of the errors, or not.

btw, nice rig... i feel very tiny :p

Good Advise, IMO
 

XAKEP

Junior Member
Jan 24, 2015
14
1
71
So consensus it's a board right ? Now not to mess everything up with my setup can I try different GPU to see if it works with mobo ? I mean my HD6970 works okay but like I said before may be to try out some other one ? Guys I REALLY don't want to tear my stuff us you don't even know I made it to last .....for years .... every screw, every wire, every cable tension is just ....perfect. I mean it's killing me to move my 2 cables that goes to GPU every time I disconnecting it.
 

garagisti

Senior member
Aug 7, 2007
592
7
81
So consensus it's a board right ? Now not to mess everything up with my setup can I try different GPU to see if it works with mobo ? I mean my HD6970 works okay but like I said before may be to try out some other one ? Guys I REALLY don't want to tear my stuff us you don't even know I made it to last .....for years .... every screw, every wire, every cable tension is just ....perfect. I mean it's killing me to move my 2 cables that goes to GPU every time I disconnecting it.
Yes, but ideally the powerdraw should be as close to your actual card... and preferably a friend who'll loan you a 290x.

Also, as unlikely as it sounds, i read on the following thread someone updating their bios on the motherboard to fix some bios stability related issues.
http://hardforum.com/showthread.php?t=1831922

May be you need to check for updates afterall on motherboard bios too. There's an update on the following page, which came up on the 16th of this month.
http://www.asus.com/us/Motherboards/X99DELUXE/HelpDesk_Download/

Best of luck.
 

XAKEP

Junior Member
Jan 24, 2015
14
1
71
Yes, but ideally the powerdraw should be as close to your actual card... and preferably a friend who'll loan you a 290x.

Also, as unlikely as it sounds, i read on the following thread someone updating their bios on the motherboard to fix some bios stability related issues.
http://hardforum.com/showthread.php?t=1831922

May be you need to check for updates afterall on motherboard bios too. There's an update on the following page, which came up on the 16th of this month.
http://www.asus.com/us/Motherboards/X99DELUXE/HelpDesk_Download/

Best of luck.

Thank you for input. Motherboard BIOS is a must upgrade for me. I've been using a lot of ASUS boards and BIOS for mobos are actually worth updating. (not GPU BIOS) So yeah I always on bleeding edge with mobo BIOS, always latest.
 

garagisti

Senior member
Aug 7, 2007
592
7
81
Thank you for input. Motherboard BIOS is a must upgrade for me. I've been using a lot of ASUS boards and BIOS for mobos are actually worth updating. (not GPU BIOS) So yeah I always on bleeding edge with mobo BIOS, always latest.
You're most welcome. Do inform as to how it goes after the update.