- May 21, 2003
- 2,403
- 3
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Shipped 4/1. there was one delivery attempt (supposedly) last saturday, and now it has been sitting "at fedex location" not available for pickup, ever since.
I have chat with helpful natasha:
This sounds bad, its already a "case" and research is required to find out wtf. Not sure if my things are coming, ever
I have chat with helpful natasha:
Your transcript is shown below.
You have been connected to Natasha .
Natasha : Hello MrColin, thanks for visiting FedEx.com! May I have your tracking number?
MrColin: tracking # XXXXXXXXXX
Natasha : Thank you.
Natasha : MrColin, may I have the complete delivery address please?
MrColin: <my address>
Natasha : Thank you for your patience - it will be a few more minutes while I research that information.
MrColin: ok
Natasha : Thank you for your patience - it will be a few more minutes while I research that information.
Natasha : On the phone with station checking on the status of this package.
Natasha : Thank you for your patience - it will be a few more minutes while I research that information.
MrColin: thanks
Natasha : On hold while they check on the package, but thank you for your patience.
Natasha : I will leave your phone number for the station to contact you back with the status of the package.
Natasha : Will that be okay for me to leave your phone number?
MrColin: yes, that's fine
Natasha : I have updated your case for a call back from the station.
Natasha : MrColin, is there anything else I can assist you with today?
Natasha : Case ID is XXXXXXXXXXXX the case that was updated today.
MrColin: when can I expect a call?
Natasha : I don't have a time frame.
Natasha : I'm sorry for the inconvenience.
Natasha : They are researching now, and they will contact you.
This sounds bad, its already a "case" and research is required to find out wtf. Not sure if my things are coming, ever