if it was him/her scratching it then I totally agree , but would not be the first time i received new hardware were namely a backplate or a heat-sink is scratched*.
PS* most of the time barely visible that it escape QA.
Yes my heatsink was scratched. Small scratch, fingerprint on AUDIO "Supreme FX" chip... I would change it, if they send me one. More likely I will switch to gigabyte.
Basically I do mind, but since I paid for it for more than 200€ it should be perfect and It should never happen. I know whats coming next, MB can die and probably I wound get warranty because of that scratch. ASUS has really bad support.
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