AMD R9 Fury X Coil Whine/Buzzing noise..

[realibrad]

Again, to the analogy - it just doesn't tie in with this scenario which is what my first post said. Regardless of that, if AMD, as you said, thought "If the system were a little louder then people would not likely notice the pump" they deserved this.

Honestly, who in their right mind would sit there and think "meh, users will have other things to drown this noise out" should get fired.

You do understand that an analogy does not have to be 100% the same right. Again, while the pump noise is new, the reason it has become such a big problem is due to the fact that the gpu is much quieter than a standard air cooled gpu. There is more too it, which I have explained, but the car analogy fits perfectly in its use. If you cannot understand the purpose of the analogy to highlight the aforementioned, then I don't think you are going to understand with any further explanation.

 

[railven]

You do understand that an analogy does not have to be 100% the same right. Again, while the pump noise is new, the reason it has become such a big problem is due to the fact that the gpu is much quieter than a standard air cooled gpu. There is more too it, which I have explained, but the car analogy fits perfectly in its use. If you cannot understand the purpose of the analogy to highlight the aforementioned, then I don't think you are going to understand with any further explanation.

I get that analogies aren't always 1:1, but the bold is false which is why I linked you the graphs. The pump is louder than a standard GPU fan at idle, which is why people are complaining.

I can't think of any complaints made when the bold is true, ie the card is at load. The complaints are when it is at idle, because it is louder than a normal GPU is why they are complaining. If the pump emitted the exact same noise at a lower decibel (thus not audible over the standard fans) ie as you said, paraphrase, "AMD thought people might not hear it over normal fans" then we wouldn't be here.

But I'm wondering if that is what AMD thought what systems were they running where at idle the noise wasn't an issue?

EDIT:

Starting with idle noise, as we mentioned in our look at the build quality of the R9 Fury X, the card’s cooler is effective under load, but a bit of a liability at idle. The use of a pump brings with it pump noise, and this drives up idle noise levels by around 4dB.

From Ryan. If AMD had test systems in place where the rig was loud enough to drown that out, their systems were already loud to begin with. EDIT #2: Haha would explain why they didn't see an issue with the Ref 290X cooler either!

 

[railven]

I just picked this review randomly from the first hit I got for 980 Hybrid review:

http://www.hardwarecanucks.com/foru...views/69434-evga-gtx-980-hybrid-review-3.html
EVGA GTX 980 Hybrid (pump + fan):

Since the fans don’t have to spin up to compensate for increase thermal loads, the Hybrid becomes one of the quietest cards around. However, we would like to see lower idle levels but the fan runs at a continual speed unless you utilize motherboard-bound software or BIOS settings to modify its RPM curve.

http://www.hardwarecanucks.com/foru...9682-amd-r9-fury-x-review-fiji-arrives-8.html
Fury X:

One thing we haven’t made evident up until now is how our decibel meter is calibrated. It reads both high and low frequencies in parallel which allows for a more balanced reading that’s more akin to what an average person’s ear would actually hear. This is why the readings for AMD’s R9 Fury X are slightly higher than those of the competition.

While it is nowhere near as loud as the R9 290X, this card’s water cooling pump throws out a good amount of high pitched noise. There’s some additional coil whine thrown in for good measure at higher loads but the idle results are significantly increased due to the pump.

According to AMD, they are aware of this issue and it is only supposed to affect early samples. They are expecting retail cards to ship with a slightly revised pump bearing design that eliminates any instances of whine. Other than that unfortunate situation, the Fury X’s single 120mm fan is dead quiet.

Again, the reason I find your analogy flawed is because in that situation people have a perception of noise due the lack of another noise. Here there is no perception - this thing is loud and compared to another similar water cooled GPU, it is clearly loud.

 

[darkserith]

From the Sapphire Fury X newegg webpage:

mmmm giving me some more hope..and again about to RMA my video card tomorrow...just the right timing hopefully..

 

[n0x1ous]

From the Sapphire Fury X newegg webpage:

mmmm giving me some more hope..and again about to RMA my video card tomorrow...just the right timing hopefully..

GL keep us posted!

 

[realibrad]

I just picked this review randomly from the first hit I got for 980 Hybrid review:

http://www.hardwarecanucks.com/foru...views/69434-evga-gtx-980-hybrid-review-3.html
EVGA GTX 980 Hybrid (pump + fan):

http://www.hardwarecanucks.com/foru...9682-amd-r9-fury-x-review-fiji-arrives-8.html
Fury X:

Again, the reason I find your analogy flawed is because in that situation people have a perception of noise due the lack of another noise. Here there is no perception - this thing is loud and compared to another similar water cooled GPU, it is clearly loud.

So a few problems. It seems like the site you just linked is expanding the range of frequencies but does not establish clearly what they are. All they said is the following.

One thing we haven’t made evident up until now is how our decibel meter is calibrated. It reads both high and low frequencies in parallel which allows for a more balanced reading that’s more akin to what an average person’s ear would actually hear. This is why the readings for AMD’s R9 Fury X are slightly higher than those of the competition.

Now, its possible they had a card that had an extremely loud pump, but my bet is that someone is not doing their testing correctly. I went around and found that most reviews had very different readings. I cannot find another site that has the Fury card louder than the 980ti under load like the site you just used.

To your point that the annoyance comes when the system is idle, you are correct. A big reason this is as big as it is, is because a closed loop gpu is expected to be very quiet. Because there is a noise that stands out that is a high frequency it really stands out. Had the noise emitted been a lower frequency, people would not really care as much.

You are mixing terms when you say its loud. What you likely mean to establish is that its very audible. Audible and loud are not the same. Something that is louder may be more audible, not not always.

AMD likely forgot to test idle noise levels because most people are worried about sound under load. Like I said before, AMD has a habit of this as of late. Take 1 step forward and any number of steps back.

 

[n0x1ous]

So a few problems. It seems like the site you just linked is expanding the range of frequencies but does not establish clearly what they are. All they said is the following.



Now, its possible they had a card that had an extremely loud pump, but my bet is that someone is not doing their testing correctly. I went around and found that most reviews had very different readings. I cannot find another site that has the Fury card louder than the 980ti under load like the site you just used.

To your point that the annoyance comes when the system is idle, you are correct. A big reason this is as big as it is, is because a closed loop gpu is expected to be very quiet. Because there is a noise that stands out that is a high frequency it really stands out. Had the noise emitted been a lower frequency, people would not really care as much.

You are mixing terms when you say its loud. What you likely mean to establish is that its very audible. Audible and loud are not the same. Something that is louder may be more audible, not not always.

AMD likely forgot to test idle noise levels because most people are worried about sound under load. Like I said before, AMD has a habit of this as of late. Take 1 step forward and any number of steps back.

I put a GPU bracket and AIO Corsair cooler on my R9 290. the pump is silent with or without the sidepanel on. The r9 fury x has a piercing whine noise with or without the side panel on.

This is not a problem with people never having AIO pumps in their system before or hearing sounds they otherwise wouldnt hear because their system is so quiet now, its a problem with a defect/shitty design by CM and AMD not dealing with the issue appropriately by recalling all the affected units.

 

[railven]

So a few problems. It seems like the site you just linked is expanding the range of frequencies but does not establish clearly what they are. All they said is the following.

Now, its possible they had a card that had an extremely loud pump, but my bet is that someone is not doing their testing correctly. I went around and found that most reviews had very different readings. I cannot find another site that has the Fury card louder than the 980ti under load like the site you just used.

Why do we keep coming back to at load? No one is complaining about the noise of the card at load. So stop trying to deter in that direction. This is exactly why I found your car analogy wrong. It's dismissive. A car running != a car stopped.

"Cars had the same issue, people PERCEIVED it was noiser because there wasn't an engine noise when the car was running."

Me: "what does that have to do with a car stopped?" IE, people complaining about a noise that wasn't there before (at stopped/idle) is there now.

<snip>

To your point that the annoyance comes when the system is idle, you are correct. A big reason this is as big as it is, is because a closed loop gpu is expected to be very quiet. Because there is a noise that stands out that is a high frequency it really stands out. Had the noise emitted been a lower frequency, people would not really care as much.

That is the complaint. Now, how is an analogy dismissing people's complaint "it's in your head, the noise level is the same" fitting?

You are mixing terms when you say its loud. What you likely mean to establish is that its very audible. Audible and loud are not the same. Something that is louder may be more audible, not not always.

I use the word "loud" as subjective because frankly, people are going to say "it's loud." Simply "it's louder now than it was before" you can bark up up frequency all you want as you can clearly see here in this thread people will simply say "okay, you're probably right about frequencies and what not, but end of the day it's still louder than it was before."

AMD likely forgot to test idle noise levels because most people are worried about sound under load. Like I said before, AMD has a habit of this as of late. Take 1 step forward and any number of steps back.

Frankly, when compared to another CLC cooled GPU, AMD should really be embarrassed.

 

[bigboxes]

Railven, do you own the Fury X card? I see you have a 780ti and a 780. Is your opinion first hand or did you read about these issues with the Fury X?

 

[realibrad]

Why do we keep coming back to at load? No one is complaining about the noise of the card at load. So stop trying to deter in that direction. This is exactly why I found your car analogy wrong. It's dismissive. A car running != a car stopped.

"Cars had the same issue, people PERCEIVED it was noiser because there wasn't an engine noise when the car was running."

Me: "what does that have to do with a car stopped?" IE, people complaining about a noise that wasn't there before (at stopped/idle) is there now.



That is the complaint. Now, how is an analogy dismissing people's complaint "it's in your head, the noise level is the same" fitting?



I use the word "loud" as subjective because frankly, people are going to say "it's loud." Simply "it's louder now than it was before" you can bark up up frequency all you want as you can clearly see here in this thread people will simply say "okay, you're probably right about frequencies and what not, but end of the day it's still louder than it was before."




Frankly, when compared to another CLC cooled GPU, AMD should really be embarrassed.

I used it to exemplify that a site that claims that the Fury is louder under load has faulty readings. The site is saying that they are measuring a range of frequencies but does not explain the actual range. If they are calibrating their sensors to measure higher frequencies, then its going to slant the readings. Because of that, I was saying that I would not trust much of what comes from it

I am not saying the noise is not a problem.

I will say again, that if I bought this card, I would be annoyed by the noise it is making.

I was simply pointing out that a likely reason this issue has become as big as it is comes from the fact that the sound stands out because there are not other sounds to drown it out. I would personally return the card for the noise it is making. You seem to come from a view that I am defending the card, and I am not. I was simply trying to explain why this issue has gotten as much attention as it has.

Also, the car analogy you just used has the car running both times. If the engine is on, it is making noise. When the engine is under load it will make more noise, but in both cases its running.

Also, just because people will say the computer is louder than before does not make it right. It might be more annoying than before, but it is not louder than before.

 

[dkwired]

Hi!

I have a Fury X as well. Not entirely sure how drastic everyone's coil whine is. My card is making a very low high pitched noise. I was wondering if this is normal amount of noise emitted from the card? Thanks.

 

[darkserith]

Hi!

I have a Fury X as well. Not entirely sure how drastic everyone's coil whine is. My card is making a very low high pitched noise. I was wondering if this is normal amount of noise emitted from the card? Thanks.

Does it sound like a flashbang going off?(like in call of duty, counterstrike, eCT)
Something like this: https://www.youtube.com/watch?v=v-G8_jwl9pU

If so then not normal

 

[railven]

Railven, do you own the Fury X card?

I would have bought a Fury X if I could. Keep watching this stupid site hoping I can snag one but if going by it the channels haven't had much inventory.

http://www.nowinstock.net/computers/videocards/amd/r9furyx/

I don't even know why Newegg bothers with the Auto-notify option. I've put the MSI and Sapphire on Auto-notify and I've yet to get an E-mail about stock. Judging by this site, they've had at least a few Sapphires come in.

And oddly, my Microcenter hasn't had a single card yet. But, I honestly wasn't expecting them to since they favor Nvidia heavily. I did request a card though, last I heard they wouldn't expect a shipment until mid July (which is right around the corner).

I see you have a 780ti and a 780.

I have a 980 Ti and a 780. Finally snapped and ordered the cheapest 980 Ti I could find (regret not just getting the Amp! version for $10 more

Is your opinion first hand or did you read about these issues with the Fury X?

My opinion is based on the information I've seen. If I had the card, my opinion might be different. If I had the noise there would be two possibilities: my Radeon bias would blind me to the issue or I would be posting on forums documenting my attempts to fix it/replace it.

But why does this matter?

 

[Elixer]

Might as well stick this here: http://anandtech.com/show/9428/on-radeon-r9-fury-x-pump-noise-replacements

So to get right to the point and to answer those questions sent my way, does the R9 Fury X whine? The fact that as many other empirical-minded sites are reporting issues and that AMD has issued a statement on the matter (more on this later) certainly points to a whining issue that needed to be addressed.

At the same time I’ve also had several people ask if our card is somehow different – why we aren’t experiencing whining – and the best answer there is due to variation in the production process leading to different amounts of noise from each card. Just like chip quality there will be minute variations in each card produced, and in this case our card would appear to have varied in such a way as to not suffer from vibrational issues to the same extent as some other cards, dampening enough to eliminate the whining (or at least make it unnoticeable). Which again, just like chip quality variations, doesn't mean our card is identical to all other cards, only that in our specific case we aren't experiencing whining, and is why we haven't had any whining to report on so far. Meanwhile I would also note that our testing is with a closed case, however the case is open for noise testing to more directly measure the video card

 

[Silverforce11]

It's strange I didn't realize AT opens the case for noise testing.

Why do sites insist on doing such useless measurement that isn't representative of how gamers run their rigs, inside a case. Open bench, mic 10cm from GPU... ew.

 

[AnandThenMan]

Why do sites insist on doing such useless measurement that isn't representative of how gamers run their rigs, inside a case. Open bench, mic 10cm from GPU... ew.

I don't know. It would be similar to a car review opening all the windows then complaining the car is too loud inside. On the flip side some review sites use "open" test environments which to me is next to worthless how many people run their systems bare bones no enclosure at all?

 

[Elixer]

It's strange I didn't realize AT opens the case for noise testing.

Why do sites insist on doing such useless measurement that isn't representative of how gamers run their rigs, inside a case. Open bench, mic 10cm from GPU... ew.

Yeah, this isn't very real world testing, and tends to skew results based on what kind of case you have, what kind of fans in the system, and the temp of the room as well.

About the only thing that can be said about these kind of results is, it is highly subjective.

 

[Th0rHere]

Okay, Sapphire wanted me to wait around 3 weeks for a replacement unit, and the current fury x I have gives me a headache after about an hour.

So the Sapphire is going back. I have just ordered a Gigabyte Fury X from Caseking, as they had at least one in stock this morning. Hoping to get a working unit, but who knows, at least I won't have to deal with Sapphires customer care any more, as to be honest, it took a week just to find out it was going to take another 3 week.

 

[railven]

It's strange I didn't realize AT opens the case for noise testing.

Why do sites insist on doing such useless measurement that isn't representative of how gamers run their rigs, inside a case. Open bench, mic 10cm from GPU... ew.

I don't know. It would be similar to a car review opening all the windows then complaining the car is too loud inside. On the flip side some review sites use "open" test environments which to me is next to worthless how many people run their systems bare bones no enclosure at all?

Yeah, this isn't very real world testing, and tends to skew results based on what kind of case you have, what kind of fans in the system, and the temp of the room as well.

About the only thing that can be said about these kind of results is, it is highly subjective.

Well, sound is highly subjective. And frankly, I only look at the "noise" levels to compare it to another card. I already know what they record won't reflect what I'll hear exactly, but more so if a site has a card 10dba over another card, it is more likely I would hear that card over the other in my setup.

Some of you guys should start benching and posting reviews. Clearly you guys know whats best

 

[Elixer]

Some of you guys should start benching and posting reviews. Clearly you guys know whats best

Hey, that sounds like a plan!
AMD & Nvidia, and Intel, send me the free stuff!

 

[railven]

Hey, that sounds like a plan!
AMD & Nvidia, and Intel, send me the free stuff!

Haha, from what I've seen - you just need a Youtube channel, a logo, and an HQ address.

Do it up! Just make one or two badly controlled videos to get the click bait and boom! Stardom!

 

[darkserith]

Now I'm REALLY hoping Newegg opts to give me a refund instead of a replacement (*crosses fingers*), please be out of stock Fury X please be out of stockkk

OH SWEET LORD JESUS the SILENCE of the Sapphire R9 Fury!! I could definitely use some of that after going through the noisy, ear bleeding hell that my two Fury X's gave me.

 

[sam_816]

Now I'm REALLY hoping Newegg opts to give me a refund instead of a replacement (*crosses fingers*), please be out of stock Fury X please be out of stockkk

OH SWEET LORD JESUS the SILENCE of the Sapphire R9 Fury!! I could definitely use some of that after going through the noisy, ear bleeding hell that my two Fury X's gave me.

you could have sold it to me

 

[darkserith]

you could have sold it to me

I know you said you aren't bothered by the noise.

However, having heard first hand the sound of my two Fury X's (of which, the videos I recorded on do not do the sound justice), I could in no way with a clear conscience sell them to anyone, no even on eBay or anything like that. High chance of getting it returned to me once they pop it in their system.

It would annoy anyone. Well anyone with decent ear's imo. I guess if your ears are really, really bad and you can't pick up high pitched whine it might be ok, but yeah i could not do anyone a disservice by selling the the noise that came with either of my fury x's.

 

[sam_816]

I know you said you aren't bothered by the noise.

However, having heard first hand the sound of my two Fury X's (of which, the videos I recorded on do not do the sound justice), I could in no way with a clear conscience sell them to anyone, no even on eBay or anything like that. High chance of getting it returned to me once they pop it in their system.

It would annoy anyone. Well anyone with decent ear's imo. I guess if your ears are really, really bad and you can't pick up high pitched whine it might be ok, but yeah i could not do anyone a disservice by selling the the noise that came with either of my fury x's.

i think my ears are fine but more importantly i have very quiet case. anyways i was going to bring it to brazil and open it up lol..
but i appreciate your decision of not selling annoying product to someone else..
can you ask newegg to send you 2 units? i will pay for second one ofcrs ()