I know people who have returned things 7 years after purchase at Costco.
Yes they were flagged and one even had his membership revoked because of rampant abuse.
Costco is worth it. You get good deals and great service. People who abuse the system should have their membership dropped.
Yes they were flagged and one even had his membership revoked because of rampant abuse.
Costco is worth it. You get good deals and great service. People who abuse the system should have their membership dropped.
if they get their membership dropped, that's BS. It's like saying we only offer this warranty/policy if you never have problems. If you have constant problems we will assume you are making it up, using us, abusing us and ban you from our store.
Kind of how insurance companies dropped support on XBOX since it was unreliable; again, 'we only want to insure reliable products that would never break'...
Kind of how insurance companies dropped support on XBOX since it was unreliable; again, 'we only want to insure reliable products that would never break'...
Are you really that thick? He said Costco revoked a membership because of RAMPANT ABUSE OF THE RETURN POLICY - in other words, the exact same thing you're on some personal crusade to protect them from. Sorry but it looks like they already got their asses covered. Time to move on to another crusade.
I'm not protecting anyone! So what, another member of the family can just sign up. Define 'rampant abuse'. Someone who is unsatisfied with a lot of products that they buy? Isn't that what the policy is about? LOL.
Looks like most people's membership is going to be revoked, since they will constantly be exchanging their xbox's every year.
Another marketing gimmick, making one feel safe and secure under their policy (for the first couple of incidents). Then when you become a liability, goodbye.
Looks like most people's membership is going to be revoked, since they will constantly be exchanging their xbox's every year.
Another marketing gimmick, making one feel safe and secure under their policy (for the first couple of incidents). Then when you become a liability, goodbye.
- Apr 29, 2003
- 48,920
- 46
- 91
It's hard to explain to someone who doesn't understand ethics, but I'll give it a shot.
In an effort to provide excellent customer service, some companies deliberately make policies that are very liberal. This prevents "technicalities" from harming GOOD customers, but it opens loopholes that unethical people can take advantage of. It's all good until too many unethical people catch on. It's no coincidence that company policies became more and more liberal (in the interest of customer service) until the advent of Hot Deals forums, and since then they have become increasingly restrictive. My impression has been that many ATers have solid ethics, but over at FW it's a bunch of wolves.
It's not a marketing gimmick, btw. They know the difference between a legitimate return (broken Xbox) and a bad return (3/4 eaten party platter or cake - yes, that happens).
what's FW?
AT Solid ethics?!?!?!? good joke. Like all those times people posted to get a 'hot deal' from dell (I recall at least a dozen threads,) which required the use of 6 coupons and three mail in rebates, followed by "DELL SUCKS! THEY DIDN'T TAKE 1 OF MY 12 COUPONS!!!- THE SUPERVISOR IS INCOMPETENT, ETC."
Also noted, stores say return goods if not 100% satisfied. Then they don't take back the 1/4 platter as you specified... Shouldn't they write 'return only if not satisfied with the first 10%?'
In addition, many people don't feel sick until they ate a good portion of it and then realize there is something seriously wrong with the ingredients inside that platter. Seems like a good excuse to me.
AT Solid ethics?!?!?!? good joke. Like all those times people posted to get a 'hot deal' from dell (I recall at least a dozen threads,) which required the use of 6 coupons and three mail in rebates, followed by "DELL SUCKS! THEY DIDN'T TAKE 1 OF MY 12 COUPONS!!!- THE SUPERVISOR IS INCOMPETENT, ETC."
Also noted, stores say return goods if not 100% satisfied. Then they don't take back the 1/4 platter as you specified... Shouldn't they write 'return only if not satisfied with the first 10%?'
In addition, many people don't feel sick until they ate a good portion of it and then realize there is something seriously wrong with the ingredients inside that platter. Seems like a good excuse to me.
TecHNooB
Diamond Member
- Sep 10, 2005
- 7,458
- 1
- 76
Costco's policy is as good as it gets. It's set in stone until the writing changes. But that's not the problem. Here's what happened:
Big pompous asshole Daniel Casio strolls into a Costco with his perfectly good 360 under one arm looking to make a return. He knows there's nothing wrong with it, so he can't help but look smug as he approaches the customer service desk. He taps twice on the desk, as to alert the lady behind it to his presence. As soon as she looks up, he launches into his pre-emptive asshole strike, brandishing words like "unsatisfied", ready to resort to the phrase "it's in the warranty" if need be. As he continues with his discourse, his face can't help but contort several times knowing full and well what he was doing--abusing the system! But he doesn't care... because assholes aren't supposed to care. He is somewhat shocked when the lady refunds his money, as he did not expect to scheme to work so easily. Leaving the store, Daniel can't help but feel the lady behind the desk thought he was an absolute asshole, just another abuser of the system. He would wail on the Costco return policy when the opportunity presented itself, even though it was not the policy that had failed him, but the nature of the interaction between himself and customer service lady. Because even if store policy says you can return your shit whenever, that won't stop employees from thinking that you are a bitch. The End.
Big pompous asshole Daniel Casio strolls into a Costco with his perfectly good 360 under one arm looking to make a return. He knows there's nothing wrong with it, so he can't help but look smug as he approaches the customer service desk. He taps twice on the desk, as to alert the lady behind it to his presence. As soon as she looks up, he launches into his pre-emptive asshole strike, brandishing words like "unsatisfied", ready to resort to the phrase "it's in the warranty" if need be. As he continues with his discourse, his face can't help but contort several times knowing full and well what he was doing--abusing the system! But he doesn't care... because assholes aren't supposed to care. He is somewhat shocked when the lady refunds his money, as he did not expect to scheme to work so easily. Leaving the store, Daniel can't help but feel the lady behind the desk thought he was an absolute asshole, just another abuser of the system. He would wail on the Costco return policy when the opportunity presented itself, even though it was not the policy that had failed him, but the nature of the interaction between himself and customer service lady. Because even if store policy says you can return your shit whenever, that won't stop employees from thinking that you are a bitch. The End.
S Freud
Diamond Member
- Apr 25, 2005
- 4,755
- 1
- 81
My GF and I were thinking of getting a Costco membership. The nearest one is only 20min, but when we looked around everything seems to be in such big quantities and the prices were sometimes more or close to the same as Winco, which is just down the street.
Winco does not sell electronics or have near the selection of Costco, but the $50 membership seemed like a waste to drive to the store and buy only a few things. I didn't think we would earn our membership fee back.
But this isn't to say that Costco isn't great. My parents shop there and I know loads of satisfied people that shop there.
Winco does not sell electronics or have near the selection of Costco, but the $50 membership seemed like a waste to drive to the store and buy only a few things. I didn't think we would earn our membership fee back.
But this isn't to say that Costco isn't great. My parents shop there and I know loads of satisfied people that shop there.
actually costco's prices have gotten shitty. They had canned salmon for $7 for 6 cans now it's $10. Hummus doubled, soy burgers doubled, everything went up a lot and is almost as expensive as my local Publix. I dont' shop there that often anymore.
That's odd, as recently as the 6th there were four bundles: Two Elites & Two Premiums
Honestly, if the Elite's Zephyr motherboard and other heat-fighting alterations do make a difference, it makes business sense for a company with Costco's return policy to only carry the more stable model. Of course, I realize that just recently the same alterations were made to all the Premiums but maybe Costco's decision making process didn't include that information.
Or it could just be a sign of it being out of stock or some other common occurrence.
- Apr 29, 2003
- 48,920
- 46
- 91
Nah, Costco just ships the stuff back to their suppliers. Selection varies from Costco to Costco and especially between Costco.com and Costco B&M. When they run out of an item it may take weeks for them to get it back in stock. It's just the way it works. They sell in bulk, and they buy in bulk. I doubt they stopped selling the premium systems.
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