Am I being unreasonable.....

jcovercash

Diamond Member
Apr 24, 2001
9,064
0
0
Bought a new 06 Mustang GT. Took delivery of it late, and it wasent cleaned good. Been sitting in the garage since I bought it only drove it once. Gave it a good washing today and noticed a few things.....



Overspray--The car has lots of it, little black spots over the whole car, I know it can be taken off with a claybar but I don't feel I should have to do that to a new $30k+ car.

Clearcoat Scratches--I ahve noticed 5-6 small hairline scratches in the clearcoat/through the clear. You can feel them with your fingernail. I think one is even down to the primer. Again it is hairline widths, maybe two hairs, but they stand out. I had some friends even noticed them just with the glancing over the car.

Scratches in the glass--The glass ont he passenger side, looks like someone took a ring to them, has some pretty deep, fealable scratches.

and lastly
ORANGE PEEL!!!!!--The whole car has orange peel. It is really bad, its not in the clearcoat, its down in the paint. Its VERY noticable, my dad saw it and he doesn't have that great of eyesight for little things like that. Its not on area like the spoiler/bumpers, just on the Metel parts of the car I think. This is totally unacceptable IMO.


I will not accept the car being repainted. What do you think I should seek as a resolution for this? Looking for ideas before I go to the dealership in the morning. I have already talked to them and they want to look at it, and said they might have to give me a new car (Should I only accept this?)
Am I being to unreasonable. Anyone buy a new car recently, a ford to be more exact? Does it have orange peel? I just went by the local dealership and the cars there where dirty so it was hard to tell if they where like that but they didnt look like it.


Thanks,
Josh
 

Turkish

Lifer
May 26, 2003
15,547
1
81
Hmm, why didn't you inspect the car throughly before accepting delivery of it? Talk to a consumer advocate.
 

jcovercash

Diamond Member
Apr 24, 2001
9,064
0
0
Originally posted by: Turkish
Hmm, why didn't you inspect the car throughly before accepting delivery of it? Talk to a consumer advocate.

Well I got the car late at night. Looked it over but not good enough.

I was caught up in all the excitement of getting the EXACT car I wanted, and getting financed for it at a decent rate, that I just overlooked it......

They seemed reasonable/understanding over the phone, but it may be different when I get down there......
 

Aimster

Lifer
Jan 5, 2003
16,129
2
0
I think the dealership is going to tell you:

too bad

unless you have some sort of policy that you can return the car
 

jcovercash

Diamond Member
Apr 24, 2001
9,064
0
0
Originally posted by: dugweb
can you explain wtf "orange peel" is?

It where the painted surface appears to look like an orange's skin. Where the paint is not smooth.
 

CrackRabbit

Lifer
Mar 30, 2001
16,642
62
91
Sounds like it was damaged durring shipping or after it was received on the lot and they hastily repainted and sold it as new.
Like aimster said the dealership is likely to tell you too bad, and if you were not smart enough to have the arbitration clause that most dealerships slip in the the purchase agreement removed you are pretty much farked.
 

Conky

Lifer
May 9, 2001
10,709
0
0
If it's as bad as you say they will most likely offer to paint it or get you another car. I would hold out for another car.


 

jcovercash

Diamond Member
Apr 24, 2001
9,064
0
0
Originally posted by: CrackRabbit
Sounds like it was damaged durring shipping or after it was received on the lot and they hastily repainted and sold it as new.
Like aimster said the dealership is likely to tell you too bad, and if you were not smart enough to have the arbitration clause that most dealerships slip in the the purchase agreement removed you are pretty much farked.

Well NC has a nice Lemon Law, but I doubt that applies to cosmetics, but IDK.
 

Aimster

Lifer
Jan 5, 2003
16,129
2
0
I bought a car that was advertised as having ABS. It didn't have ABS as I found out driving in the rain.

It said it on the window sticker.

The dealership told me too bad. The sticker has some kind of disclaimer on the very bottom.

Bastards. Carmax too.
 

jcovercash

Diamond Member
Apr 24, 2001
9,064
0
0
Originally posted by: Crazyfool
If it's as bad as you say they will most likely offer to paint it or get you another car. I would hold out for another car.



Well the service guy said himself that it was unaceptable to repaint a new car. So.... IDK.

They also said they would make me happy no matter what. So we will see if they live up to their words.
 

Aimster

Lifer
Jan 5, 2003
16,129
2
0
If they are rude to you tomorrow, you could always take a couple days off park next to the dealership with a sign that describes your situation.

The dealership would not like this and will most likely make a deal with you.
 

CrackRabbit

Lifer
Mar 30, 2001
16,642
62
91
Originally posted by: jcovercash
Originally posted by: CrackRabbit
Sounds like it was damaged durring shipping or after it was received on the lot and they hastily repainted and sold it as new.
Like aimster said the dealership is likely to tell you too bad, and if you were not smart enough to have the arbitration clause that most dealerships slip in the the purchase agreement removed you are pretty much farked.

Well NC has a nice Lemon Law, but I doubt that applies to cosmetics, but IDK.


IF (and a very big IF at that) you can somehow prove that the car was damaged and then sold to you as new, I think you might have a winnable case. Otherwise suck it up and deal with it. Maybe contact Ford corporate, they may be more willing to help you than the dealership could be.
 

jcovercash

Diamond Member
Apr 24, 2001
9,064
0
0
Originally posted by: Aimster
If they are rude to you tomorrow, you could always take a couple days off park next to the dealership with a sign that describes your situation.

The dealership would not like this and will most likely make a deal with you.


LOL, thats an idea.

But I think a situation like this can be resolved in a civalized manor by both parties.
 

CrackRabbit

Lifer
Mar 30, 2001
16,642
62
91
Originally posted by: CanOWorms
I thought you had a certain amount of days to return a car after purchasing it in most states.


Nope, pretty much urban legend.
you sign the dotted line, its yours and it is VERY hard to get them to take it back.