Ha! We wish our system worked that efficiently. Here's how it typically works in the US.
9am: Phone up. (be put on hold for two minutes)
9:02am: Ask for an appointment for later that day.
9:03am: Begin to calm down after being told "Sorry, we don't have any available until next Friday."
9:10am: Find a local walk-in clinic in the phone book or online.
9:15am: Finally get someone on the phone. Ask if they take Blue Cross/Aetna/Cigna/whatever your employer-provided insurance is.
9:20am: Call another clinic because the last one didn't accept your particular insurance. (repeat as necessary)
10:00am: Arrive at walk-in clinic that accepts your insurance.
10:15am: Finish filling out forms for new patient information.
10:17am: Nurse copies your driver's license and insurance cards for their records.
11:45am: Finally get called by the nurse. At least they got to you before the doctors went on lunch.
12:00pm: Enter the little examination room.
12:05pm: Nurse checks your weight, height, temperature, blood pressure, and then asks what is bothering you.
12:10pm: Doctor enters, listens to your chest, looks at back of throat, in ears, etc. Discusses symptoms with you for all of 30 seconds.
12:12:30pm: You ask for a doctor's note. The doctor scribbles on his pad that you need a note. He writes you a prescription for a strong cough medicine, maybe Tamiflu, and why not throw Viagra in there for good measure?
12:15pm: Back at the front desk. You ask the nurse again about the doctor's note. They print off a generic form and the doctor walks by and signs it in the most illegible chickenscratch known to man.
12:17pm: Nurse asks what your copay is, and you pay it.
2 months later: Receive an angry letter and bill from the doctor's office because your insurance didn't pay. You call the insurance company, who states that the doctor's office didn't file the claim properly. You call the doctor's office, who apologizes and resubmits the bill to the insurance company.
4 months later: Recieve a denial of claim report from the insurance company and a letter threatening to send your account to a collections agency from the doctor's office. Fuck. Call them both. Repeat as necessary until account is settled. Your boss then yells at you because you spend 2 hours of your 45 minute lunch "hour" to deal with that one time you got the flu and had to take off work.
Best medical system in the world, my ass.
Shit you think the flu makes it bad, wait till you get cancer.