My Honda Accord had some debris in the rear valve cover at the time of manufacturing per dealer. This ultimately led to oil being cutoff from the camshaft/seizing which lead to the timing belt failing. When the timing belt failed both front and rear valves were bent by the pistons.
At first dealer said I needed a new engine. Then dealer stated that they were only going to replace the front and rear valve covers/assemblies. I asked that since the pistons did the damage to the valves, wouldn't they also be damaged and need to be replaced too? The dealer said no, but I went up there to take a look for myself. One of the six pistons does have a small chip on the surface recess for the valves. The mechanic said it was fine and that he couldn't authorize the repair.
I asked to speak to the Service Manager who viewed the damanged piston. He stated that he would have someone take a picture and send it to the Honda engineers to review. They do not have a loaner car program and will not pay for a rental. I have not had a car since last Friday.
The chip is small maybe 1/4"-1/2" and just along the outside surface of the recess. Should I take the dealer's word for it, or press the piston issue?
Update:
The dealer stated that the pictures of the piston were sent to Honda tech - still waiting to hear back
I have filed an official case with American Honda to try and get a loaner/rental car.
Conclusion
I have my car back and the rental has been returned, no charge for either one.
The root of the problem was found in the oil pan. The oil pan had metal shavings in it from the installation of a helicoil to compensate for the dealership where I've had my car serviced crossthreading/stripping the oil pan screw. A metal shaving passed through the oil screen and stuck the oil pump in the open position. This caused low oil pressure and the camshaft in the rear cylinder head to seize. The camshaft seizing cased the timing belt to break. Once the timing belt broke the pistons damanged the from and rear valve sets. The dealership repairing my car had the service dealership pay for a new oil pan.
Case closed with American Honda regional manger. Better Business Bureau case was not able to be opened due to my car's mileage. Replacement parts under warranty.
I am satisfied to have this behind me, thanks to all for the support and insights!
At first dealer said I needed a new engine. Then dealer stated that they were only going to replace the front and rear valve covers/assemblies. I asked that since the pistons did the damage to the valves, wouldn't they also be damaged and need to be replaced too? The dealer said no, but I went up there to take a look for myself. One of the six pistons does have a small chip on the surface recess for the valves. The mechanic said it was fine and that he couldn't authorize the repair.
I asked to speak to the Service Manager who viewed the damanged piston. He stated that he would have someone take a picture and send it to the Honda engineers to review. They do not have a loaner car program and will not pay for a rental. I have not had a car since last Friday.
The chip is small maybe 1/4"-1/2" and just along the outside surface of the recess. Should I take the dealer's word for it, or press the piston issue?
Update:
The dealer stated that the pictures of the piston were sent to Honda tech - still waiting to hear back
I have filed an official case with American Honda to try and get a loaner/rental car.
Conclusion
I have my car back and the rental has been returned, no charge for either one.
The root of the problem was found in the oil pan. The oil pan had metal shavings in it from the installation of a helicoil to compensate for the dealership where I've had my car serviced crossthreading/stripping the oil pan screw. A metal shaving passed through the oil screen and stuck the oil pump in the open position. This caused low oil pressure and the camshaft in the rear cylinder head to seize. The camshaft seizing cased the timing belt to break. Once the timing belt broke the pistons damanged the from and rear valve sets. The dealership repairing my car had the service dealership pay for a new oil pan.
Case closed with American Honda regional manger. Better Business Bureau case was not able to be opened due to my car's mileage. Replacement parts under warranty.
I am satisfied to have this behind me, thanks to all for the support and insights!