20% Off Digital Cameras and Camcorder @ Microcenter.com 'til June 2

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goophie

Senior member
May 18, 2000
286
0
76
AGAIN, CONFUSED!

just got this new email...

Dear Customer,

Regretfully, due to an overwhelming response to our camera promotion, we are unable to fill your order. We have checked with the manufacturer and they are unable to supply any additional product. Your credit card has not and will not be charged. We apologize for any inconvenience this may have caused you and we hope that you will consider Micro Center Online for your future computer needs. Should you have any questions, please contact us at 800-634-3478.


Respectfully,
Micro Center Online

GOOPHIE HATES ALL OF YOU AT MICROCENTER!

is there anything i can do to complain?
and if so, at what angle should I go in at?
 

vette9898

Senior member
Sep 8, 2001
257
0
0


<< Just got off the phone with a CSR at microcenter. My order for the P1 was cancelled even though my credit card was billed. She said that ran out of stock quickly because a lot of people bought 10 to 20 P1 cameras at a time. Stinks. That was a great deal for anyone that got in on it. If anyone who got more that one want to sell it - let me know. Thanks. >>



Thats bull$hit. Microcenter lies. The rep told me they were cancelling orders on people who bought multiple cameras of the same model. They even cancelled my order because I bought 2 dsc-p1 cameras. He redid my order to just one and they still cancelled it. I doubt anyone got a dsc-p1 for that price.:|
 

vette9898

Senior member
Sep 8, 2001
257
0
0


<< my order shipped.... but the tracking number is like a 40 digit number!!!

no order # tho... or i just missed it..
>>



What camera did you get?
 

bearauto

Senior member
Apr 25, 2000
361
0
0


<< I just placed an order. Holding my breath now...

Acme
>>



LOL you JUST did? What on earth could you have bought that you consider a value...aren't all the deals gone?
 

Acme

Member
Nov 29, 2000
163
0
0


<< LOL you JUST did? What on earth could you have bought that you consider a value...aren't all the deals gone? >>



*shrug* I guess we'll see, won't we? It doesn't really look like it though. It looks like the the AT-trendy jump-on-the-bandwagon models are all gone though if those are the ones you're referring to. :)

I was debating between 3 and 4mp and finally decided just to grab that Toshiba M71. I know several people who have those now so I've played with it quite a bit. It's a great camera, takes great pics, and has some really cool features for the price. And all the reviewers seemed to dig it. With this 20% off it around $320 which is cheaper than the NY/NJ rip-off houses. It isn't quite as good a deal as when it was on sale at Gateway with that rebate that gave you all the free accessories a few months ago, but I missed that one. This is the cheapest it's been since then.

But again, I guess we'll see. I'll call in the morning and if they cancel the order I'll run over to the store and see what's available.

Acme
 

nealh

Diamond Member
Nov 21, 1999
7,078
1
0
Alot of these camera are OOS..in fact some are not even listed anymore...eg toshiba PDR-M71
 

Acme

Member
Nov 29, 2000
163
0
0


<< Alot of these camera are OOS..in fact some are not even listed anymore...eg toshiba PDR-M71 >>



WOW! LOL!! I swear it was there last night!! All gone today though. How funny. :)

Acme
 
Feb 21, 2001
25
0
0
Well, I got a confirmation email yesterday. I ordered at 8:19am EST and got the confirmation email at 10:51am. It included a tracking number that was bogus.

I called the company, and they were able to get me the actual tracking number. Went to fedex.com and it's enroute to my house - will have it tomorrow.

BTW - I ordered the Minolta Dimage S404...
 

EXman

Lifer
Jul 12, 2001
20,079
15
81
Well I called the MC CS...

she said almost all the 3.3MP cameras were gone.... except S30 and couple lame ones...

didn't somebody get told that there was no s30 left odd.....

Waited too long Wanted a S75 oh well
 

Acme

Member
Nov 29, 2000
163
0
0
Mine's on backorder. ETA to be established this afternoon, but supposedly Toshiba has said they will meet the demand.

<crossing fingers>

Acme
 

longhorn

Senior member
Nov 14, 1999
289
0
0
My S30 order was canceled. Ordered it Monday night. Only ordered a single camera.
They're taking new orders for S30s on the web site. Yet they claim it may be out of stock,
with no backorders.

This deal wasn't that good. I'll wait for a vendor who has their act together to get one in stock.
Buy.com is cheaper than these guys anyway, since I have to pay sales tax.
 

bearauto

Senior member
Apr 25, 2000
361
0
0
I received my cancellation email today...and I'm on hold waiting to speak with a manager as I type this...I'm going to ask for a discount on a future purchase...wish me luck.

UPDATE:

OK, so I asked the CS guy to patch me to the Manager, and sure enough, I had a long time to wait...but in due time, I was connected to the manager. He sounded like he was ready for a fight...of course, I tried to be as calm and reasonable as possible.

He ended up apologizing several times and saying that their online store just opened up on monday and that their online systems are not connected to their inventory systems, of which I expressed that it was quite surprising that at a day where small mom and pop shops can maintain more technologically advanced online stores than a huge nationwide chain.

He said that he has expressed these very concerns to "them."

Then I asked if there was any plan to compensate customers whose orders were suddenly cancelled...and he said no (surprise surprise).

So I just suggested that as he would be concerned with microcenter.com's repuatation among the online shopping community, they should offer some sort of discount or promotion for customers whose orders were cancelled....that was it.

Sorry gang, I tried.
 

Acme

Member
Nov 29, 2000
163
0
0


<< hasn't microcenter's online stuff been like that for a while.. it's not "new" is it? >>



No. Up until Monday they didn't have any e-commerce on their site at all. They used to only have vague descriptions of what they sold on their site, then a year or so ago they started posting their in-store circular on their site. Then this week they went live with the e-com site that apparently sucks.

Does anyone think these guys just wrote themselves into an IBM commercial? "We planned and developed for a year. Then we brought our site live on Monday and were out of business by Friday..."

Acme
 

fr

Diamond Member
Oct 10, 1999
6,408
2
81


<< i ordered a d40z for a friend.

hasn't microcenter's online stuff been like that for a while.. it's not "new" is it?

no cancellation email *fingers crossed*
>>



I just got my cancellation e-mail timed at 4:07PM.
 

randomlinh

Lifer
Oct 9, 1999
20,846
2
0
linh.wordpress.com
did you get a shipped email tho? I recieved one of those.. but the tracking as i said before is not for anything really.. haven't had a chance to call them (just don't want to hear the "sorry it's cancelled" really...).
 

fr

Diamond Member
Oct 10, 1999
6,408
2
81
Nope, just got a confirmation with an order number yesterday morning.
 

manly

Lifer
Jan 25, 2000
13,263
4,042
136


<<

<< hasn't microcenter's online stuff been like that for a while.. it's not "new" is it? >>



No. Up until Monday they didn't have any e-commerce on their site at all. They used to only have vague descriptions of what they sold on their site, then a year or so ago they started posting their in-store circular on their site. Then this week they went live with the e-com site that apparently sucks.
>>


Not exactly true. They had www.microcenterorder.com up for a while.

I don't know about the promotion overall, but IMHO they grossly mispriced a few cameras and thus have no intention of fulfilling those particular orders.
 

EXman

Lifer
Jul 12, 2001
20,079
15
81


<< I don't know about the promotion overall, but IMHO they grossly mispriced a few cameras and thus have no intention of fulfilling those particular orders. >>



I agree...


Also the CS rep told me this only on (%20 off that is) till may 19th?

I did just get my Fujifinepix 4900 from Ubid that I won Sunday night. Looks nice so far but the battery looks awfully small.
 

Acme

Member
Nov 29, 2000
163
0
0
I cancelled my order tonight.

I dropped by the Microcenter in Richardson, Texas, and they had lots of cameras in stock. They had four of the one I bought. And they're all the same prices as online. No shipping costs and no backorder.

They even had several S30's in stock.

Acme