Zen micro problems

[SrGuapo]

OK, I just received my 5GB zen micro today. Looks good and the radio sounds great.

However, I have been trying to get some mp3s onto the player and I am having problems. I installed the massive amounts of creative software (> 100MB!), but I cannot get the player to show up either with the creatve software or Windows Explorer. Obviously the player is charged, turbed on and connected to a live USB port (I've tried all six).

I am sure I am missing something obvious. Can anybody help me out? thanks...

 

[BlueWeasel]

Did you make sure to install the Creative driver? I had to install a specific driver with my Creative Zen Xtra to get it to work.

 

[SrGuapo]

Originally posted by: BlueWeasel
Did you make sure to install the Creative driver? I had to install a specific driver with my Creative Zen Xtra to get it to work.

I installed everything on the CD except Windows media Player 10 and Acrobat Reader (since I already have those). Do I need to go creative's site and find a seperate driver?

 

[Lyfer]

100mb for an mp3 driver, talk about big.

 

[CyraKrin]

I'm not sure how it connects, but did you install USB 2.0 drivers if it connects via USB?

 

[sniperruff]

does anything USB2.0 work on the ports? try a thumb drive.

 

[SrGuapo]

Originally posted by: sniperruff
does anything USB2.0 work on the ports? try a thumb drive.

Yes, all the USB ports are in working order. My keyboard and wireless receiver are both via USB and work fine. I even tried moving them aroiund and they still fuction just fine.

Originally posted by: Lyfer
100mb for an mp3 driver, talk about big.

No ****ing kidding. At first I just loaded the basdics, then I tried the entire thing when that didn't work. Alot of it is just crap programs to let you play music and such... Perfectly useless.

 

[ericlala]

does anything happen when you connect the cable?
i can use mines as a harddrive when i connect it without installing anything and i can transfer mp3s for listening after i install driver.

You don't have to use the explorer but it is recommanded. I just open the zen as a drive and drag and drop.

 

[SrGuapo]

I have also tried using my mom's PC. It won't recognize it there either... Maybe it is the cable? It was supplied with the pklayer. I think I have another USB -> mini USB cable laying around...

 

[SrGuapo]

Originally posted by: ericlala
does anything happen when you connect the cable?
i can use mines as a harddrive when i connect it without installing anything and i can transfer mp3s for listening after i install driver.

You don't have to use the explorer but it is recommanded. I just open the zen as a drive and drag and drop.

Thanks, but I am not getting anything at all. None of the software says it is even connected.

 

[ericlala]

are you using the original usb cable? some people have problem with it, try another one if you have one for a camera.

 

[SrGuapo]

I have tried a second cable with the same results. This is getting extremely annoying. I emailed creative and *hopefully* they will be of some assistance. I just reformatted my HD (been meaning to for a while) and it still won't recognize the player. Could this be a plug-and-play issue? There aren't any USB drivers I need to install are there?

 

[resinboy]

hey:
I have the SAME problem, bought the unit last night. Did you find a solution yet?

Dave

 

[Darthsideous666]

I have the same issue and I am going out of my mind trying to figure out what the problem is ! Did you ever get it resolved ? Please let me know.

Thanks

 

[Anubis]

did you restart after you installed the softeare?

and also did you install the drivers/software in the correct order?

i ask cause it caused issues when i installed the stuff for my sisters zen micro, but after i figured out i did it backwards it worked all fine

 

[Leafblighter]

K guys, I got one for last Christmas and had the same exact problem with mine when I first plugged it in. It took a little bit of work and intuition to get it goin, but it wasnt too hard. I installed the driver, which btw isnt 100 megs. Most of that space is taken up by the different media players that they ship with the player, which are largely unused like any other bundled software, but still you need the organizers to transfer and move the files around on the Zen Micro. But back to the topic, it's not the cable that's the problem, but most likely your USB 2.0 drivers that are all fubar'd up. Mine were. So..... what I had to do to get it goin on the comp (a MSI Neo Platinum nForce 3 mobo/chipset if that makes any difference to ya) was to take off the 2.0 support for the chipset and allow it to revert to USB 1.1 to get it working. I just went into the Device Manager and uninstalled the 2.0 device and it automatically reverted to the slower 1.1 and then everything was good.

Now, I know you don't want to do this, but I realized later on that I messed up with upgrading the nForce drivers when I last reformatted and it ended up messing with the 2.0 functionality since I installed the drivers all in the wrong order (and it seems that its only a reformat that would solve the problem, which isnt too big of on in the grand scheme of things anyways so I'm not worried). Maybe this isn't the exact problem with everybody, but i've read enough of these online to realize that maybe its just the Creative device that's a bit too picky as to what it's running off of.

Either way, I hope this helps.

 

[Darthsideous666]

I uninstalled, restarted, used all USB ports, turned off all running programs prior to installing, etc. etc. Nothing seems to work though. I am not sure what you mean by installing the bundled software in the proper order ? It installed however it was formatted on the CD rom ! I will probably just end up returning it, hopefully before I throw it at the wall !

 

[DuncDub]

:beer:Try downloading driver from creative website got my zen micro working licketty split Creative Zen and Jukebox Driver Upgrade version 1.30.03

http://ie.europe.creative.com/support/downloads/download.asp