I wanted a new pair of running shoes, so my first though was to go to Zappos. They always ship my order at LEAST two-day shipping (even though there's free shipping on everything), and I've been upgraded to overnight for free on numerous occasions.
But, a problem. I wanted a pair of Asics Gel-Trekker shoes, but they were cheaper at Onlineshoes.com ($59.99). Zappos had them for $75.95 (~$15 cheaper).
No problem with Zappos price protection policy: I ordered the shoes from Zappos, and then called 'em up. I gave them the URL for the cheaper shoes, the nice CSR verified the stock, and then credited my order for $17.56 (110% of the price difference). Plus, she upgraded me to two-day shipping.
:thumbsup: for Zappos.
But, a problem. I wanted a pair of Asics Gel-Trekker shoes, but they were cheaper at Onlineshoes.com ($59.99). Zappos had them for $75.95 (~$15 cheaper).
No problem with Zappos price protection policy: I ordered the shoes from Zappos, and then called 'em up. I gave them the URL for the cheaper shoes, the nice CSR verified the stock, and then credited my order for $17.56 (110% of the price difference). Plus, she upgraded me to two-day shipping.
:thumbsup: for Zappos.
