Yet another IBM drive bytes the dust **FINAL update**

Jeff7

Lifer
Jan 4, 2001
41,596
19
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Another one dies unexpectedly - I was in the room a few feet away, and heard it make a little noise, but thought nothing of it, as it will make a little sound every few hours. It's a little "bonk/beep" sound, which is as best as I can describe it; it has made this noise about once a day for as long as I've had it, with no ill effects. Well, today may have been its last. It no longer powers on - at all. When given power, it does absolutely nothing - not so much as an iota of vibration from it. So, time for the usual regiment - 2hrs in the freezer. If that doesn't work, it'll get dropped. If that doesn't work...maybe I'll just open it up and have a look.
It's a 60GB 120GXP, made in early 2002; model is IC35L060AVVA07-A, P/N 07N9209. Fortunately, thanks to my new RAID 5 setup on my secondary PC, I had enough space to make a lot of backups. The critical stuff on the drive is safely stored on the secondary PC, but there's still a lot on there that is also safe - safely sealed on the platters of a dead drive that is.

Edit: Nuts, I just remembered too - I had a slew of passwords saved in an inconspicuous location on the drive. If it is RMA'd, hopefully Hitachi will do a good job of formatting the drive, and hopefully the user who winds up with the refurbed drive will not choose to look too carefully at its previous contents.

Update 7-20-04 - Well the drive is still spinning. But recovery effors aren't going well - it's showing hundreds of bad sectors now.
The SMART data is showing thousands of read errors, and about 700 pending bad sectors, but everything is still showing as passing. :confused:

Last update, 7-21-04 - R-studio wrote a 4GB image file from the drive. The directory structures were largely intact, however the files were mostly empty. It was a nearly-full 60GB drive. Of it, Only about 85MB of data survived.:(
I had given Spinrite a go at it too, before R-studio. It estimated that it would be completed in about 1000 hours.:Q By that time, the drive's guts would have literally ripped themselves to pieces.
Time to rebuild my secondary drive - and make sure that EVERYTHING I want is (fairly) safely stowed away on my new RAID 5 array.
RMA time for the dead thing. It now only can do this, and it's no longer detected by the system.


One additional last update, 9-30-04
I finally RMA'd the drive. A 60GB 120GXP. Airborne Express today delivered a 92.6GB 180GXP, manufactured March 04, and under warranty, but the page doesn't say how long for.
Still would have been nice if it hadn't died. Though, I did stumble across an old 20GB drive that had a lot of the lost files still on it. So the overall loss was fairly minimal. And I gained 32.6GB, and various other minor hardware improvements.
 

Looney

Lifer
Jun 13, 2000
21,938
5
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Sh1t happens. I've had two IBM drives died on me, but i've also had two maxtor's and one WD die on me. Best return policy out of those three were the WD (advance return, where they send you the drive, then you return your dead drive). Worst was IBM, who has such strict policy on how to send the drive back to them.
 

LED

Diamond Member
Oct 12, 1999
6,127
0
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Jeff don't wanna be the Mortar here but 2 1/2 yrs on a 3 yr warranty HD (RMA it and they'll prolly send back a 180 :)) isn't to shabby considering that even the Manu's have gone with 1 yr anymore...but welcome it to the late IBM Fsk me part ;)
 

Jeff7

Lifer
Jan 4, 2001
41,596
19
81
Originally posted by: LED
Jeff don't wanna be the Mortar here but 2 1/2 yrs on a 3 yr warranty HD (RMA it and they'll prolly send back a 180 :)) isn't to shabby considering that even the Manu's have gone with 1 yr anymore...but welcome it to the late IBM Fsk me part ;)

Yeah, I just checked. It is still covered by Hitachi. I can get an RMA if I want. Just need to decide now - take a slim chance that popping the drive open and spinning the platters manually will get them going, or else call the data a loss and RMA it. Or, maybe I could buy another identical drive and hope that swapping the controller boards would do the job. Really have no idea though.

I did try freezing the drive to less than 32 Fahrenheit, and giving it a few good whacks on the sides with the base of my hand. At one point, I got all hopeful, because I heard what sounded like one of the heads moving. That in itself isn't a good thing of course, but if that's what was keeping it from spinning up, it would have been good. But it didn't change anything. I wonder if freezing/hitting a drive can void the warranty. Their page doesn't specifically say so. :)
 

Tostada

Golden Member
Oct 9, 1999
1,789
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LOL! You're not going to get the drive working by cracking it open. Just RMA it.

People sure do give IBM a hard time about a few bad drives, yet nobody seems to remember the 1.6GB WD drives that almost all failed within 6 months. I guess not many of you guys were building computers in 1996.
 

LED

Diamond Member
Oct 12, 1999
6,127
0
0
I've RMA'd 3 120GXP 40 giggers and they sent me back 180 40 giggers (all separate times) even though the smallest 180 I've seen is a 60 Gig ;)
They do not extend the original warranty however...but 2 of the 180's are running strong in the past year on my Daughters Puter :p
 

Jeff7

Lifer
Jan 4, 2001
41,596
19
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Originally posted by: Tostada
LOL! You're not going to get the drive working by cracking it open. Just RMA it.

People sure do give IBM a hard time about a few bad drives, yet nobody seems to remember the 1.6GB WD drives that almost all failed within 6 months. I guess not many of you guys were building computers in 1996.

I was thinking maybe if the spindle bearings were going, a little extra boost might get them going again. Maybe not.
Time to rebuild the My Download Files folder on the drive I guess. It had so many gibibytes of files downloaded over the past few years. I just hadn't gotten to adding it to the list of files to be backed up. I DID want to get that folder cleaned out sometime, but not quite this thoroughly.
 

0roo0roo

No Lifer
Sep 21, 2002
64,795
84
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consider raid 0 now? ;)

yea drives going bad sucks. no SMART warnings? i find they tend to slowly fail before total death. smart tends ot give a warning about impending drive failure. eh.. i got two maxtors that are about to fail:( one wd that just failed last month...outa warrantee too. i've had plenty of drives fail.
 

Jeff7

Lifer
Jan 4, 2001
41,596
19
81
Originally posted by: 0roo0roo
consider raid 0 now? ;)

yea drives going bad sucks. no SMART warnings? i find they tend to slowly fail before total death. smart tends ot give a warning about impending drive failure. eh.. i got two maxtors that are about to fail:( one wd that just failed last month...outa warrantee too. i've had plenty of drives fail.

I've got Norton System Doctor running, and it checks my drives' SMART data every minute for problems, and I usually check it myself about once a day with Everest. Nothing out of the ordinary anywhere.
 

LED

Diamond Member
Oct 12, 1999
6,127
0
0
I've got Norton System Doctor running, and it checks the drives every 30 seconds for problems, and I usually check it myself about once a day with Everest. Nothing out of the ordinary anywhere.
Cept the only thing software is good for in reference to HW are Drivers, OS, and Virus checking ...which also depends on the updates ;)
Once again just RMA the sucker and you'll get better results ;)
 

txxxx

Golden Member
Feb 13, 2003
1,700
0
0
Originally posted by: Jeff7
Originally posted by: 0roo0roo
consider raid 0 now? ;)

yea drives going bad sucks. no SMART warnings? i find they tend to slowly fail before total death. smart tends ot give a warning about impending drive failure. eh.. i got two maxtors that are about to fail:( one wd that just failed last month...outa warrantee too. i've had plenty of drives fail.

I've got Norton System Doctor running, and it checks my drives' SMART data every minute for problems, and I usually check it myself about once a day with Everest. Nothing out of the ordinary anywhere.

I wouldnt rely on SMART, some implementations are no better than looking at your drive from the outside.
 

yhelothar

Lifer
Dec 11, 2002
18,409
39
91
Your IBM drive lasted surprisingly long, feel grateful.
Well if it ever spins up, but you can't read your data, don't forgot r-studio... best hard drive data recovery program!
It recovered 95% of the data for me off my corrupted RAID 0.
 

Jeff7

Lifer
Jan 4, 2001
41,596
19
81
IT'S SPINNING!!!! WINDOWS SEES IT!!!!
It's hooked to my secondary PC by a USB 2.0 adapter; I'm trying to recover some data from it.
What did I do? I let it sit on top of a running PC for awhile.

Dammit, Explorer freezes when I try to browse the drive. Chkdsk /f is running now - all kinds of unreadable areas. But the drive is still spinning. Maybe I'll try xcopy instead.
 

Jeff7

Lifer
Jan 4, 2001
41,596
19
81
Originally posted by: LED
Originally posted by: Jeff7
IT'S SPINNING!!!! WINDOWS SEES IT!!!!

K...now compare it with what you
might get in return ;)

Oh believe me, once I get what I can off of it, it's going to be taking a little road trip and visit Hitachi.

You mean a 180GXP instead of 120GXP? I can't quite make out those graphs...what's the difference exactly?
 

LED

Diamond Member
Oct 12, 1999
6,127
0
0
You mean a 180GXP instead of 120GXP? I can't quite make out those graphs...what's the difference exactly?

Better read and write speeds plus you'll get 1 new...well refurbished HD @ least,,, I just thought maybe you were set on keeping the 120 till the end warranty and all!
 

LED

Diamond Member
Oct 12, 1999
6,127
0
0
Originally posted by: JackHawksmoor
I had two of the 75GXPwhatever's die on me. I'm paranoid though, and won't RMA hard drives. Don't want the MAN to see all my pR0n ;)

LOL...Pron illegal???.. if so close down the WWW...maybe wouldn't want my Lady to know but F IBM ;)
 

Jeff7

Lifer
Jan 4, 2001
41,596
19
81
I just hooked the drive up to a regular IDE controller. SMART status: Normal. Spinup time is quite high, but everything is "passing". :shocked:
SMART data screenshot


Hm, did just notice some read errors and reallocated sectors there.

Well, chkdsk found errors, but just sits there after doing the security descriptors; R-studio keeps timing out. Spinrite v6 is on the job now. Hopefully the drive will keep spinning long enough to allow for diagnostics, cause I can't recover anything from it yet.
 

ponyo

Lifer
Feb 14, 2002
19,688
2,811
126
Originally posted by: Jeff7
I just hooked the drive up to a regular IDE controller. SMART status: Normal. Spinup time is quite high, but everything is passing. :shocked:


Back it up on the double!
 

JackHawksmoor

Senior member
Dec 10, 2000
431
0
0
In all seriousness, I know I'm being parinoid, but I just don't like the idea of someone else having access to one of my drives. My ENTIRE LIFE is on there, and it's just kind of creepy to me. Worth it to me to spend $100 on a new drive, if need be.
 

LED

Diamond Member
Oct 12, 1999
6,127
0
0
I would state get a like JackHawksmoor...but in all seriousness I know exactly what you mean ;)
 

Jeff7

Lifer
Jan 4, 2001
41,596
19
81
Final update has been posted in the original thread. The drive is now dead. Most bytes on the drive have been lost. Few survivors.