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Yet Another Bestbuy Rant

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Hey I like Applebee's. Minus the fact they only carry one kind of steak sauce, A1. I hate A1
 
OP:

Andy-in-the-Chair-Model-andy-bernard-1142565_1212_682.jpg
 
HeXen said:
Now that I think about it, the only retail store I ever encountered knowledgeable staff was Gamestop when it comes to console games. Those darn kids know everything there is to know about COD 🙂
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You...you're right. They have never steered me wrong.

But their buy back prices are worse than a pawn shop.
 
Eug said:
Chromebooks are real labtops. They just suck.

But then again, so do most sub $300 labtops. Sub-par screens, and terrible battery life. Ironically, the Chromebooks do better in the latter department.
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FTFY
 
Haven't shopped there since 2008 when I went there with my mom to buy my first laptop for college. I asked the BB person, "does this laptop have HDMI?"

He said "it does not come pre-loaded with specialty software.."


I went in there 2 weeks ago to play around with a Galaxy Tab 3 and one of their people approached me about it, I told him I was deciding between a Tab 3 and a Nexus 7.

He proceeded to go on a rant about how you can "read books" and "watch movies" on the Galaxy Tab as if the effing Nexus 7 is not capable of that. When I showed I wasn't interested, he tried to hard sell me on it by telling me all about the "cool stuff" I can do on Android....again, as if the Nexus 7 did not have the same feature.

Then, I told him "I know about android, I have a Galaxy S3". He goes "oh, thats even better...did you know that you can send pictures from a galaxy tab to your phone?"

After that, I just smirked and walked off.
 
One thing I do like about Best Buy is their return policy. I recently bought an Asus gaming laptop from them, and was able to return it a week later simply because I wasn't satisfied with the performance. Full refund, no questions asked. That was pretty cool.
 
Doesn't Chromebook have Ads? I mean it's just a chrome browser so you have to see the same type of relevant Google ads right?
 
VirtualLarry said:
A relative wanted a laptop. So they called BestBuy, with me on the other phone.

Told the woman we were interested in lower-priced laptops. She mentions some that were $179.99 and $199.99. I wonder why they are so cheap, so I ask if they are Chromebooks.

BB woman replies that they are. So I say, what are your cheapest REAL laptops. She replies back, Chromebooks ARE real laptops. I say to my relative that the BB woman is clueless. Relative turns around and tells her she's clueless, then she hangs up. (LOL)

Go to BB, some guy helps us, tell him we are looking for lower-priced laptops, specifically some with 1007U IB-based Celeron CPUs. He goes on a rant about how Celeron chips are a 25-year-old architecture, and how they were not designed for running modern OSes.

I didn't have time to re-educate him, about how Celeron is simply Intel's branding of their lower-end CPUs, with less of the "extra" features. And that, clock-for-clock, they match other chips of the same architecture (for the most part, in standard code that doesn't use the extra features), and that an Ivy Bridge-based chip was NOT based on a "25 year-old architecture".

They did have an Asus 15.6" laptop with the 1007U, for $269.99, but the relative didn't want a laptop that big.

So we went to Target and picked up an Acer Aspire V5, like my recent purchase, except this one had a Celeron 847 and Windows 8.
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This kinda stuff pisses me off, personally, because people like you are so small and ignorant that you have to prop your "knowledge" up on the back of someone else's lack of technical know-how.

That's probably the only reason to call BB and act a total D-bag.🙄
 
Only thing BB has wronged me with lately is that their Reward Zone system is f**ked up. To make matters worse, I have a damn Reward Zone credit card with the RZ account.
 
hmmm...OP says he purchased the a netbook 2 days ago with very similar specs to the one he described.

http://forums.anandtech.com/showthread.php?t=2344965&page=5

Nice little 11.6" Windows 7 64-bit Netbook. Celeron, but it's IB, so it's fairly fast (1.5Ghz) and has great battery life (6+ hours). Keyboard's pretty good too.

http://www.newegg.com/Product/Produc...82E16834314110
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So either he bought the laptop for himself and is lying in this thread or someone else bought it and he is lying in that thread.

:hmm:
 
I don't understand what you are complaining about.

You want a cheap laptop, she recommended one.

The guy is trying to tell you celeron processors are slow and surprise, they are.

But if you are strictly looking for price and you care about nothing else, then take a look for yourself.
 
rudeguy said:
hmmm...OP says he purchased the a netbook 2 days ago with very similar specs to the one he described.

http://forums.anandtech.com/showthread.php?t=2344965&page=5



So either he bought the laptop for himself and is lying in this thread or someone else bought it and he is lying in that thread.

:hmm:
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Last line of the OP
So we went to Target and picked up an Acer Aspire V5, like my recent purchase, except this one had a Celeron 847 and Windows 8.
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I love bestbuy. I just refuse to talk to any of the people that work in the store. most don't know anything and every now and then you get someone willing to lie his ass off to make a sale.
 
waggy said:
I love bestbuy. I just refuse to talk to any of the people that work in the store. most don't know anything and every now and then you get someone willing to lie his ass off to make a sale.
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they are not paid commission or bonus on anything at Best Buy. However, the store is rated on the amount of warranties they sell. If the store is budgeted to derive 7% of the sales volume in warranties, and they fall short of that, there is a lot of "coaching" and re-training of the staff until the warranty percentage is at or above goal.
So the only real incentive they have is trying to get you to buy a warranty yet of all the times I was asked if I wanted the warranty service and I always said no, they acted like it didn't phase them and never pushed any further. So I don't personally see any of them pushing sales enough to lie.
Actually all they ever do is ask if you need help and tell you stuff cause they have no real clue outside of what the package says. Their lies are based on their own ignorance and nothing further from what I can tell.
 
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HeXen said:
they are not paid commission or bonus on anything at Best Buy. However, the store is rated on the amount of warranties they sell. If the store is budgeted to derive 7% of the sales volume in warranties, and they fall short of that, there is a lot of "coaching" and re-training of the staff until the warranty percentage is at or above goal.
So the only real incentive they have is trying to get you to buy a warranty yet of all the times I was asked if I wanted the warranty service and I always said no, they acted like it didn't phase them and never pushed any further. So I don't personally see any of them pushing sales enough to lie.
Actually all they ever do is ask if you need help and tell you stuff cause they have no real clue outside of what the package says. Their lies are based on their own ignorance and nothing further from what I can tell.
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They still have quotas to meet.
 
They are driven into pitching crap customers don't need and don't really know much about computers damn near all of the time. My friends ten year old cousin had to show a GS person onsite how to do things on a Windows machine.

So glad they never chose my application at the GS and I got a job with a real IT company instead...
 
HeXen said:
they are not paid commission or bonus on anything at Best Buy. However, the store is rated on the amount of warranties they sell. If the store is budgeted to derive 7% of the sales volume in warranties, and they fall short of that, there is a lot of "coaching" and re-training of the staff until the warranty percentage is at or above goal.
So the only real incentive they have is trying to get you to buy a warranty yet of all the times I was asked if I wanted the warranty service and I always said no, they acted like it didn't phase them and never pushed any further. So I don't personally see any of them pushing sales enough to lie.
Actually all they ever do is ask if you need help and tell you stuff cause they have no real clue outside of what the package says. Their lies are based on their own ignorance and nothing further from what I can tell.
Click to expand...

i don't think its always based on ignorance though i agree its a big part of it. though that does not change what i said. I have found about 90% will lie instead of saying hey i don't know shit about this.
 
waggy said:
I love bestbuy. I just refuse to talk to any of the people that work in the store. most don't know anything and every now and then you get someone willing to lie his ass off to make a sale.
Click to expand...

Thank goodness for "Pick up at store" option. Bypass the entire store and the sales staff. Cashiers there haven't tried peddling anything yet.
 
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