Not sure what to do next. I won an item on Feb. 21st and it still hasn't come to my door. I paid through Paypal. Anyhow I emailed the seller (using the "Contact Member" button) earlier this week (Monday, I think) and have not heard back. His last feedbacks are dated Feb. 23rd and 24th, so since he's been apparently inactive since then I wonder if something's happened to him?
The other thing I'm afraid of is that it may have arrived and been taken from my front step. Deliveries are usually set down wedged between the screen door and the front door. When I got home from work last Friday the screen door was open as if something had been there, but when I got up the steps there was only the mailbox full of mail. There have been no notices of delivery attempts.
What's the next step in getting this resolved? More info on request, will be sent via PM.
UPDATE: I filed with SquareTrade before last week. Today I got a response from him:
"I have shipped out the item. I do admit that I was tardy and did not ship out the item b/c I was too emcompassed with work. I have included in the package a refund for shipping costs. I apologize for the inconvenience."
I'm just glad I'm going to be getting what I paid for, plus my $5 for shipping back. I think this calls for Neutral feedback, just because I'm such a nice guy. What do you think?
UPDATE #2: It arrived today, which might seem long but the postage does say 3/21. And he included a cash refund of the shipping fee ($5) and the burner works. I've left him neutral.
The other thing I'm afraid of is that it may have arrived and been taken from my front step. Deliveries are usually set down wedged between the screen door and the front door. When I got home from work last Friday the screen door was open as if something had been there, but when I got up the steps there was only the mailbox full of mail. There have been no notices of delivery attempts.
What's the next step in getting this resolved? More info on request, will be sent via PM.
UPDATE: I filed with SquareTrade before last week. Today I got a response from him:
"I have shipped out the item. I do admit that I was tardy and did not ship out the item b/c I was too emcompassed with work. I have included in the package a refund for shipping costs. I apologize for the inconvenience."
I'm just glad I'm going to be getting what I paid for, plus my $5 for shipping back. I think this calls for Neutral feedback, just because I'm such a nice guy. What do you think?
UPDATE #2: It arrived today, which might seem long but the postage does say 3/21. And he included a cash refund of the shipping fee ($5) and the burner works. I've left him neutral.