YACT (Comcast)

[TridenT]

They're upping their charges from $75 to $79 for internet this upcoming year. Already didn't want to pay $75, but I keep getting charged that somehow.

Tried to get a cheaper deal online. They called and said no good. I called to cancel. Told them what I wanted. After hemming and hawwing, they gave me $30/month for 25mbit. I'm like, "Ok. Fine."

Get home. Internet is slow. Reboot modem et all. Wait a couple minutes. Speedtest - 7.5mbit, solid. Try a few different places. Still 7.5. Google this problem. It's becoming apparent they put me on the wrong plan.

Call in to retention again. Tell them what I was offered and told I was to be given. They complain and offer me even worse things now. I said, "Alright, fuck it. I'm cancelling once this billing cycle ends." Hung up.

Ordered a different plan online. Waiting for them to call. (It's what they do) And going to up it back to the 50mbit I was on for the next few days (till the end of the billing cycle) and then try the gambit again on the 27th or so. I'm not going to pay $75 and then get 6mbit service... wtf?

 

[SKORPI0]

$79.99/month now for my Business Class HSI.
Wish there are other/better alternatives in my location. Tried AT&T U-verse for a few months and it sucked.

 

[OCGuy]

I thought twitter had a character limit

 

[Pulsar]

I'm an extremely heavy internet user and downloader (into the terabyte per month club) and I do it on a 4g connection at around 8 megabit. Works for me (Sprint unlimited).

 

[TridenT]

And I'm back to 50mbit. It'll be $75/month. It's going up to $79 next year. Such bullshit. I'll probably do a cancel throw around when I have energy then.

 

[OCGuy]

Hmmmm.....Cox is offering 100/20 for $87.99 to new customers...might have to give them a call.

 

[TridenT]

Hmmmm.....Cox is offering 100/20 for $87.99 to new customers...might have to give them a call.

Gigabit Seattle is offering 100/100 for $45. I just have to wait for them to actually take off here. 1000/1000 for $80.

But... I'll be moved out by the time they're actually a thing where I live.

But if I move to Austin... Google gigabit fiber!

 

[XavierMace]

So you're wasting how much time on the phone over $4/mo?

 

[TridenT]

So you're wasting how much time on the phone over $4/mo?

Ah, I wasted all that time over $0/month. I'm back to what I was when I started, but I will change it on another day.


It was a very slow day at work. No emails, no work to be done... Just sitting.

 

[OCGuy]

Don't they start your contract over?

They are able to offer reduced pricing because you guarantee them X months of business or a $XXX termination fee generally.

 

[TridenT]

Don't they start your contract over?

They are able to offer reduced pricing because you guarantee them X months of business or a $XXX termination fee generally.

No contract offers where I've been.

I'll probably just have to deal with it.