- Sep 26, 2000
- 28,559
- 4
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I got this letter from Comcast announcing the new MyDVR service. It lets you program your Comcast DVR from the web in your browser.
So I go to comcast.net/mydvr and log in and give them my address. It says its available in my area!
But I don't see anywhere to download it, our use it.
I hunt thru their faq. Buried in there are a list of dvr's it works with. Unfortunately not only do I not have one on the list, none of the ones on the list are available in my area, as per Comcast "tech support".
After three calls to "tech support" someone finally admits I can't get it in my area. Despite what the letter says, despite what the website says.
Comcast vaporware. When announced products are too good to actually be real.
So I go to comcast.net/mydvr and log in and give them my address. It says its available in my area!
But I don't see anywhere to download it, our use it.
I hunt thru their faq. Buried in there are a list of dvr's it works with. Unfortunately not only do I not have one on the list, none of the ones on the list are available in my area, as per Comcast "tech support".
After three calls to "tech support" someone finally admits I can't get it in my area. Despite what the letter says, despite what the website says.
Comcast vaporware. When announced products are too good to actually be real.