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waggy

No Lifer
Dec 14, 2000
68,143
10
81
Originally posted by: JC86
Originally posted by: waggy
Originally posted by: JC86
Originally posted by: waggy
Originally posted by: JC86
I wasn't surprised about it, I just felt completely categorizing customers seems incredibly insensitive.

who cares if you think its insensitive? they are not there to be sesitive. they are there to sale you a TV and make money for the shareholders.

While I'm sure BB doesn't give a rats ass about how I feel, I think we can all agree that this isn't good PR for BB.

For a lot of average consumers, knowing that they're being categorized and stereotyped may turn them off from spending at their stores.

i am willing to bet most people know and expect it. They also do not care because they are not uptight babies.

I'm not sure what I said that offended you but I do not believe resorting to name calling is necessary when I'm entitled to an opinion as much as you are to yours. I am willing to bet that if you posted that article outside a best buy store and alerted the customers going there to shop that this was the official policy of BB, more than a few would choose to bring their business elsewhere. I am not that naive as to not realize that other businesses have similar practices. I'm sure the sales rep at your local Bob's electronics probably stereotypes those that walk in to their stores as well but to officially train your employees to do that seems very audacious and condescending to their customers.

oh don't be confused. i am not offended by anything you said. i just find it amazing that anyone would have a problem about this. So much a problem they have to post to whine about it.

again EVERY store does this. to think otherwise is nieve. Also i am willing to bet that the majority know and do not care. Why? because they understand that this is a typical business practice.
 

mugs

Lifer
Apr 29, 2003
48,920
46
91
Originally posted by: JC86
Best Buy

This should come as no surprise to all the Best Buy haters here. But the fact that they have training to ID and stereotype their customers sounds incredulous to me. Thought? I'm pulling out the lawn chair.

You keep using that word. I do not think it means what you think it means.
</Inigo Montoya>

I don't care if Best Buy profiles me. Their profile is probably right, and if that profile tells them they shouldn't waste their time with me, by all means profile away! And if that profile tells them I'm unlikely to buy a service plan, even better!
 

Gooberlx2

Lifer
May 4, 2001
15,381
6
91
Originally posted by: JC86
Originally posted by: waggy
Originally posted by: JC86
Originally posted by: waggy
Originally posted by: JC86
I wasn't surprised about it, I just felt completely categorizing customers seems incredibly insensitive.

who cares if you think its insensitive? they are not there to be sesitive. they are there to sale you a TV and make money for the shareholders.

While I'm sure BB doesn't give a rats ass about how I feel, I think we can all agree that this isn't good PR for BB.

For a lot of average consumers, knowing that they're being categorized and stereotyped may turn them off from spending at their stores.

i am willing to bet most people know and expect it. They also do not care because they are not uptight babies.

I'm not sure what I said that offended you but I do not believe resorting to name calling is necessary when I'm entitled to an opinion as much as you are to yours...../snip

Don't worry about it. Waggy is just being Waggy....rather he's driving the sensitivity point home.