XP Won't Boot

[ChicoMarx]

XP was installed and working when we opened the case to redo the thermal grease for better cooling. Everything went back in and XP won't run. Here's the skinny...

1. System boots OK. I can press [Del] to get into the BIOS setup OK to change, save, etc.
2. After the normal BIOS messages, a black Windows screen appears with "Sorry for the inconvenience....", "Windows didn't start properly...", etc.
3. I can now choose between Safe Mode, Normal, etc.
4. I CAN'T because the keyboard doesn't work. XP can't see the kbd. I tried different keyboards (usb, ps2, etc.) / diffetent ports and get no response.
5. The screen times out and tries to start XP in normal mode.
6. After the splash screen, I get the infamous BSOD with a stop message, sometimes 0A, sometimes 8E.

I tried booting from the CD ("press any key to boot from the CD") but that doesn't work either because the system will not recognize the keyboard anywhere but in the BIOS setup. Bill's people won't talk unless I fork over $35. Any ideas?

 

[kursplat]

sounds hardware to me. i'd go back through the chip, heatsink, ribbons , everything.
good luck

 

[Colt45]

right after your computer hits the boot record (before windows attempts to start)

hit F8, then you can choose safemode, system restore, etc.

edit: seems really strange though, that you can't use a kbd even when booting to a CD.
Ive never experienced anything like that before... strange indeed

since different versions of software both dont recognize the kbd, you would think it is a hardware problem, but they kbd works in the BIOS.

 

[kursplat]

i just had a key board die , very annoying. comp would just continue to reboot- over and over. couldn't get into the bios because the keys wouldn't work.
try swapping some things out , one at a time. if you can.
good luck