***XP SP2 Boot Issue. Please please please help :( ***

[SSUSeaWolf]

This is a Dell Laptop running XP with SP2.

After the Windows splash screen loads, the computer just displays a black screen with a movable cursor. I can move the cursor around but it's not helpful at all since there's nothing to click on. Right clicking does not work.

I can't pull up task manager (control/alt/del) either. Seems like it's just stuck trying to load the last bit of the OS or something.

Safe mode and "last known good configuration" yields the same result. Blank, non-interactive screen (although it does say Safe Mode in the corners when I boot in to Safe Mode).

I don't have an XP disk handy so I can't do a repair installation on it at the moment.

Any ideas?? Pleaseeeeeeee?

Note: From what I've been told, this issue is quite possibly due to a virus / malware of sorts

 

[Elias824]

This sounds like your explorer.exe isnt starting with your computer, there can be a multitude of reasons for that. You can start it manuall from task manager, after its open press File, then new task then type in explorer.exe and hopefully your computer should be usable.

 

[Chapbass]

sometimes that is due to the virus that causes digeste.dll

Check out this link: http://www.spywareremove.com/removedigestedll.html

not always, but thats one of the causes.

Can you get into safe mode?

Whoops, I didnt see that last known AND safe mode both dont work.

If you're any good at manual virus removals and such, check out bartPE over at http://www.nu2.nu/pebuilder/