Review XFX's regular and "LIFETIME WARRANTY"s BAD experience.

[GEOrifle]

Owned for 12 years XFX 5850 card with "Lifetime Warranty" and was happy because hoping one day when card will give up XFX will replace it with BRAND NEW and MODERN card like they did before. So I send my "WONDER CARD" for replacement and today, like "Holiday Surprise" received same 12 year old refurbished one(E8ay $25). So I refused to accept and send it back with "BEST WISHES" and NEVER XFX AGAIN.
Guys BEWARE for XFX WARRANTY SCAMS !!!!!
Friend of mine(E8ay seller) told me someone is buying all old XFX cards in row and he's guessing XFX does it to "COVER" expensive warranties .
LOL. GOOD LUCK XFX.

 

[Leeea]

how is XFX scamming you?

They sent you a working card back equivalent to what was warrantied. In what universe would XFX be obligated to do anything more?

If anything, the fact they honor the warranty this many years out is exceptional service. Above and beyond.

 

[DAPUNISHER]

I will just copy pasta my reply in the other thread -

Given the current global supply constraints on so many things, the age of the card, and the spirit of the warranty from 12yrs ago, I don't feel they did you dirty. While the hypothesis for where they are sourcing the card from is interesting, it is hardly definitive evidence.

I understand your frustration, and you are right to vote with your wallet. But your ire is misplaced IMO.

 

[Hitman928]

I feel like this is a pretty good advertisement for buying XFX graphics cards. . .

 

[SteveGrabowski]

Sounds like OP is the one trying to do an XFX warranty scam. What did you think, they were going to send you an RX 580?

 

[UsandThem]

Owned for 12 years XFX 5850 card with "Lifetime Warranty" and was happy because hoping one day when card will give up XFX will replace it with BRAND NEW and MODERN card like they did before. So I send my "WONDER CARD" for replacement and today, like "Holiday Surprise" received same 12 year old refurbished one(E8ay $25). So I refused to accept and send it back with "BEST WISHES" and NEVER XFX AGAIN.
Guys BEWARE for XFX WARRANTY SCAMS !!!!!
Friend of mine(E8ay seller) told me someone is buying all old XFX cards in row and he's guessing XFX does it to "COVER" expensive warranties .
LOL. GOOD LUCK XFX.

Sounds like OP is the one trying to do an XFX warranty scam. What did you think, they were going to send you an RX 580?

Probably had expectations of receiving a RX 6800 XT.

 

[SteveGrabowski]

I have heard of things like EVGA upgrading an in warranty dead 970 to a 1060 6GB but expecting a new 2021 gpu when your 5850 from 2009 breaks down is ludicrous. LOL I can buy an XFX gpu and never have to do an upgrade ever again.

 

[VirtualLarry]

When you RMA a 500GB IDE HDD, do you expect them to replace it with an 18TB SATA HDD? After all, those were the largest (thus far) for each of their respective interfaces.

 

[CropDuster]

OP shoulda came with a warranty. Clearly defective.

 

[ElFenix]

GAIS BMW REPLACED MY DEAD 1995 3 SERIES WITH 1995 3 SERIES INSTEAD OF A BRAND NEW 3 SERIES DESPITE THE LIFETIME WARRANTY LOL THE SUCK

 

[GEOrifle]

You guys are FUNNY, i wasn't asking 6800 XT but what about regular 580 or 590 cards? For Gods sake it has a "LIFETIME WARRANTY", that's WHY we were paying EXTRA to have future upgrades on it and you know all Companys did.
I'll see how you gonna react when YOU will be at my place.
LOL, you guys are HAPPY i was denied right?

 

[VirtualLarry]

For Gods sake it has a "LIFETIME WARRANTY", that's WHY we were paying EXTRA to have future upgrades on it

warranty... for "future upgrades". Sounds like pre-meditated fraudulent intent.

 

[sandorski]

A Guarantee for Life is not Upgrades for Life.

 

[Schmide]

I just RMAed a xfx 5700xt and got a 6700xt and I'm happy with that. Although there was a screw loose in the static jacket.

 

[GEOrifle]

warranty... for "future upgrades". Sounds like pre-meditated fraudulent intent.

Loks like You're the HAPPIEST PERSON seeing me disappointed . But don't worry, you'll be next.

 

[VirtualLarry]

Loks like You're the HAPPIEST PERSON seeing me disappointed . But don't worry, you'll be next.

No, just that my parents raised me right, internet tough guy.

Edit: Show us where on XFX's product box or documentation where they said free UPGRADES for life.

EVGA still charges for a step-up, and I think that a step-up expires before 12 years.

 

[DisarmedDespot]

You guys are FUNNY, i wasn't asking 6800 XT but what about regular 580 or 590 cards? For Gods sake it has a "LIFETIME WARRANTY", that's WHY we were paying EXTRA to have future upgrades on it and you know all Companys did.
I'll see how you gonna react when YOU will be at my place.
LOL, you guys are HAPPY i was denied right?

Errr, no, a lifetime warranty != future upgrades. Your product failed and they replaced it with another functional 5850. That's... After 12 years, that's actually pretty impressive.

If they didn't have any 5850s, they would have provided an equivalent card that might've been newer, but you're not getting a free upgrade to a 590 unless they have nothing else on the shelf.

 

[GodisanAtheist]

@GEOrifle I have to say its actually pretty impressive they followed through on a warranty claim for a 12 YO GPU. I mean it would have been cool if they had something newer to send you, but they didn't and came through anyway.

Next time I go AMD I'll pick up an XFX card in your name (I know I know, 3 year warranties now, but still).

 

[SteveGrabowski]

You guys are FUNNY, i wasn't asking 6800 XT but what about regular 580 or 590 cards? For Gods sake it has a "LIFETIME WARRANTY", that's WHY we were paying EXTRA to have future upgrades on it and you know all Companys did.
I'll see how you gonna react when YOU will be at my place.
LOL, you guys are HAPPY i was denied right?

LOL you actually did want a 580 to replace your weak card from 2009? JFC I was just joking when I posted that.

 

[SteveGrabowski]

My PS2 broke. Sony should send me a PS5.

 

[psolord]

God Dayum, I have a broken XFX 5850 and I didn't know that it's still under warranty. I think I will sent it to them.

Imagine the OP's suprise if they send me a 6800! (<-that's RX not GT) xD

 

[CropDuster]

One of the fans died on my 290 and XFX quickly sent me a new cooler at no charge. Thought their CS was great

 

[DAPUNISHER]

Starts thread to trash XFX, and use the power of negative reviews on the interwebz to hurt their biz and rep. Ends up with a

 

[gdansk]

It is unfortunate in your case but ultimately still fair. Upgrading is not a requirement of the warranty though we've all seen or heard of many such cases.

 

[UsandThem]

It is unfortunate in your case but ultimately still fair.

The only unfortunate thing here is what GEOrifle seems to believe/expect is a reasonable warranty, and his decision to click on the 'post thread' button after typing those thoughts out.

So I refused to accept and send it back with "BEST WISHES" and NEVER XFX AGAIN.
Guys BEWARE for XFX WARRANTY SCAMS !!!!!

In all honesty, he pretty much went full Karen mode on XFX